Window shade debacle

[Anonymous]

FWIW, I just had blinds installed and the installer also told me that they had to be installed into the wood for structural purposes. I would be furious if someone drilled into the vinyl frame. OP, I'd notify the store of the issue, let them know you'll be providing them with the cost to repair the damage (as provided by the window manufacturer), and buckle down for a fight.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Can anybody recommend a blind company that they are happy with the quality and install?

I got shades I like from Select Blinds but I installed them myself. I really don’t know why you would need them installed for you but if you don’t have time you could get any handyman, friend, neighbor or relative to do it.

Would you really call your neighbor over to install your blinds for you??? I installed my blinds myself and it was a pain. This is something you have to pay someone to do.

If a neighbor who was elderly or otherwise disabled asked me to install some blinds I would be happy to!

[Anonymous]

Anonymous wrote:FWIW, I just had blinds installed and the installer also told me that they had to be installed into the wood for structural purposes. I would be furious if someone drilled into the vinyl frame. OP, I'd notify the store of the issue, let them know you'll be providing them with the cost to repair the damage (as provided by the window manufacturer), and buckle down for a fight.

I don’t even know what to say to you here. The “installer” is just a dude with a drill. There are no “structural purposes.” The only objective here is for the blinds to not fall down. Yes, the easiest way to do that is to screw into wood. But obviously you can also safely mount blinds to drywall or other surfaces. You just need appropriate anchors. None of this is about “structural” anything.

It’s fine to hire things out and nobody has to be good at everything but let’s apply a little common sense. Especially if you’re inclined to go calling people and “buckling down for a fight” you don’t want to say anything like “the installer told me they had to be installed into the wood for structural purposes” because whoever you are trying to “fight” will know you’re an idiot.

[Anonymous]

Anonymous wrote:

Anonymous wrote:FWIW, I just had blinds installed and the installer also told me that they had to be installed into the wood for structural purposes. I would be furious if someone drilled into the vinyl frame. OP, I'd notify the store of the issue, let them know you'll be providing them with the cost to repair the damage (as provided by the window manufacturer), and buckle down for a fight.

I don’t even know what to say to you here. The “installer” is just a dude with a drill. There are no “structural purposes.” The only objective here is for the blinds to not fall down. Yes, the easiest way to do that is to screw into wood. But obviously you can also safely mount blinds to drywall or other surfaces. You just need appropriate anchors. None of this is about “structural” anything.

It’s fine to hire things out and nobody has to be good at everything but let’s apply a little common sense. Especially if you’re inclined to go calling people and “buckling down for a fight” you don’t want to say anything like “the installer told me they had to be installed into the wood for structural purposes” because whoever you are trying to “fight” will know you’re an idiot.

+1. The repair for this is for the installer to take them down and install them correctly into the wood. There are vinyl repair kits and they can fill the holes with vinyl repair and when it dries, the incorrectly drilled holes will be repaired. The holes will not stop the vinyl frames from holding the window or seal on the window. The only way there would be an issue was if you had double paned windows with inert gas pumped in and the drilling broke the seal between the panes and let the inert gas out, but it is very unlikely that they drilled anywhere near the glass seal.

The installation company should take care of this and you should not need to contact your insurance.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:FWIW, I just had blinds installed and the installer also told me that they had to be installed into the wood for structural purposes. I would be furious if someone drilled into the vinyl frame. OP, I'd notify the store of the issue, let them know you'll be providing them with the cost to repair the damage (as provided by the window manufacturer), and buckle down for a fight.

I don’t even know what to say to you here. The “installer” is just a dude with a drill. There are no “structural purposes.” The only objective here is for the blinds to not fall down. Yes, the easiest way to do that is to screw into wood. But obviously you can also safely mount blinds to drywall or other surfaces. You just need appropriate anchors. None of this is about “structural” anything.

It’s fine to hire things out and nobody has to be good at everything but let’s apply a little common sense. Especially if you’re inclined to go calling people and “buckling down for a fight” you don’t want to say anything like “the installer told me they had to be installed into the wood for structural purposes” because whoever you are trying to “fight” will know you’re an idiot.

+1. The repair for this is for the installer to take them down and install them correctly into the wood. There are vinyl repair kits and they can fill the holes with vinyl repair and when it dries, the incorrectly drilled holes will be repaired. The holes will not stop the vinyl frames from holding the window or seal on the window. The only way there would be an issue was if you had double paned windows with inert gas pumped in and the drilling broke the seal between the panes and let the inert gas out, but it is very unlikely that they drilled anywhere near the glass seal.

The installation company should take care of this and you should not need to contact your insurance.

OP here clarifying that I was not the one who talked about a fight! They are repairing the holes and remounting in wood as you suggested.

[Anonymous]

Shade Store is a rip off. They lure you in with their fancy store fronts and elegant showrooms, but in reality they provide the same exact quality blinds as Hunter Douglas and other lesser known brands.

[Anonymous]

Anonymous wrote:Shade Store is a rip off. They lure you in with their fancy store fronts and elegant showrooms, but in reality they provide the same exact quality blinds as Hunter Douglas and other lesser known brands.

+1 - Select another company. Cold customer service too on top of being expensive.

[Anonymous]

Put the charge in dispute with your credit card company right now.

They don't give you much time to do that and it's the only leverage you have.

Do not tell the blind company you did this yet. Let them find out in a few weeks while you work out how to fix this. If they remedy the situation, you release the payment. If not, you have some leverage that you wouldn't have had if you waited.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Shade Store is a rip off. They lure you in with their fancy store fronts and elegant showrooms, but in reality they provide the same exact quality blinds as Hunter Douglas and other lesser known brands.

+1 - Select another company. Cold customer service too on top of being expensive.

(not op) Are they really more expensive? I figured they would be cheaper than Hunter Douglas. I'm shopping for quotes now.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Shade Store is a rip off. They lure you in with their fancy store fronts and elegant showrooms, but in reality they provide the same exact quality blinds as Hunter Douglas and other lesser known brands.

+1 - Select another company. Cold customer service too on top of being expensive.

(not op) Are they really more expensive? I figured they would be cheaper than Hunter Douglas. I'm shopping for quotes now.

Different PP here who commented upthread. They are much more expensive! it's not the shade so much as the amount of overhead they have. Those fancy showrooms in high rent areas create quite a bit of overhead - which they pass on to you.

[Anonymous]

Fwiw I recently did a bunch of shopping around for motorized roller blinds and ended up with Select Blinds. They had the best price and shipped in like a week.

I tried Steve’s blinds and wallpaper based on a rec here and the price and products looked promising but they never sent my samples or they got lost in the mail, idk but they didn’t give me a tracking number.

[Anonymous]

Anonymous wrote:Fwiw I recently did a bunch of shopping around for motorized roller blinds and ended up with Select Blinds. They had the best price and shipped in like a week.

I tried Steve’s blinds and wallpaper based on a rec here and the price and products looked promising but they never sent my samples or they got lost in the mail, idk but they didn’t give me a tracking number.

Will Select Blinds measure and install?

[Anonymous]

Anonymous wrote:

Anonymous wrote:Fwiw I recently did a bunch of shopping around for motorized roller blinds and ended up with Select Blinds. They had the best price and shipped in like a week.

I tried Steve’s blinds and wallpaper based on a rec here and the price and products looked promising but they never sent my samples or they got lost in the mail, idk but they didn’t give me a tracking number.

Will Select Blinds measure and install?

Oh, IDK. Honestly I think that would be a waste of money.

[Anonymous]

I thought shade store and hunter douglas were similar upmarket options?

I disagree that they’re all the same. I’ve been getting free samples from select blinds, blinds.com, and several others and I can’t find a single fabric I like where’s shade store has many

[Anonymous]

Anonymous wrote:I thought shade store and hunter douglas were similar upmarket options?

I disagree that they’re all the same. I’ve been getting free samples from select blinds, blinds.com, and several others and I can’t find a single fabric I like where’s shade store has many

Like fabric fabric or solar-shade type fabric? If you're getting shades or drapes made out of regular fabric (eg roman shades or curtain panels), just have them made by a workroom. Then you can pick whatever fabric you want. I don't see why you would limit yourself to what they offer.