Roach infestation at daycare

[Anonymous]

They found a nest in the kitchen. I followed everybody's advice. Kindercare corp is responding with guidance from the health department, state and county licensing, and terminex management.
I saw them in the kitchen. Adult, young , and newborns. They were all alive and that did not jive with what I know about extermination.
I understand they are waiting on a building permit so they can pretty much redo the kitchen and the wall shared with the young ones bathroom.
I am staying as engaged as I can because we will probably skip the days after the major extermination.
It is a shame they can get a new building.
The AD is doing her best. And the teachers seem good but the roaches are not acceptable.
Btw in addition to diesease and germs roaches bite.

[Anonymous]

Cant get a new building.

[Anonymous]

They are spraying more frequenlty and using a stronger chemical than normal. Nobody has been able to tell me what the chemical is nor provide me with a schedule of the spraying. It does take place at night and they assure me the kids are safe. Though the chemical does kill... roaches.

[Anonymous]

My guess is that they are too lazy or the building owner is too cheap to do what really needs to be done which is remove everything from the daycare and then bomb the living hell out of the place.

[Anonymous]

Anonymous wrote:My guess is that they are too lazy or the building owner is too cheap to do what really needs to be done which is remove everything from the daycare and then bomb the living hell out of the place.

+1
daycare sucks

[Anonymous]

I've only seen information on here about this -- why isn't the school sending home info so we can decide for ourselves whether we want to take our kids out on spraying days?

Even still, those poor teachers have no option. Ugh, this is all around awful.

[Anonymous]

Anonymous wrote:My guess is that they are too lazy or the building owner is too cheap to do what really needs to be done which is remove everything from the daycare and then bomb the living hell out of the place.

With the given situation, this would not be more than a short-term solution. In a case where you have construction next door, the roaches can leave the building and come back in days or weeks later. What you need is to kill the nest. The bombing sprays will only get to the exposed areas, but will not get into the walls and under the floor where the pests will nest. And while they found one nest in the kitchen, there is no guarantee that this is the only nest in the building. What you need is boric acid poison that the roaches will carry back to the nest that will affect and kill the nest. You need lots of this around the perimeter of every room and near any potential openings into the building.

[Anonymous]

Anonymous wrote:I've only seen information on here about this -- why isn't the school sending home info so we can decide for ourselves whether we want to take our kids out on spraying days?

Even still, those poor teachers have no option. Ugh, this is all around awful.

I asked state licensing the same question today. Melanie Feldman vp regional finally returned my call.
Her assistant is supposed to follow up with me and tell me what chemicals are being used.
I get the impression no other parents have asked and that is why no formal notice is up.

I'm sure if you ask the regional mgr Dana shell have a response but you can email kindercorp.

[Anonymous]

I don't think most other parents know to ask. I only know about it because I am a regular DCUM reader and I saw your post. I would never have assumed there were roaches in the kitchen. The prior director ran a very, very tight ship and was loved by all the parents. Things have been feeling a lot more chaotic since she left in June and the construction situation next store is making things worse. I don't think Kindercare Corp is giving the center the support they need in this transition period. The poor AD was a one woman show all summer. She seemed to be working from open to close almost every single day and just looked exhausted. The new director only started two weeks ago. The regional director does not seem to have much sway as far as the building situation. If you post the contact info for that Melanie person, I'll contact her too. Signed, Another Parent

[Anonymous]

Anonymous wrote:I don't think most other parents know to ask. I only know about it because I am a regular DCUM reader and I saw your post. I would never have assumed there were roaches in the kitchen. The prior director ran a very, very tight ship and was loved by all the parents. Things have been feeling a lot more chaotic since she left in June and the construction situation next store is making things worse. I don't think Kindercare Corp is giving the center the support they need in this transition period. The poor AD was a one woman show all summer. She seemed to be working from open to close almost every single day and just looked exhausted. The new director only started two weeks ago. The regional director does not seem to have much sway as far as the building situation. If you post the contact info for that Melanie person, I'll contact her too. Signed, Another Parent

Melanie Feldner is the Regional Vice President and Sarah Shipley is her Executive Administrator. You can reach them at 717-766-7764.
I googled Melanie and founds separate email I think mfeldner@klcorp or @kindercorp.com
But I also engaged with the customer service main email address about a misstatement I got from Shipley. She told me I "don't have a right to know what chemicals were being used".... She also went on to say the "state would not be allowed to tell me" ... Like I said I'm sure these were misstatements as I have since been assured they are asking terminix and will inform me (after a few more email). They have up'd the spraying within the last week, as i understand it, in quantity, frequency, and potency. I don't know when just at night. Licensing will post their report shortly I think they are getting a plan in writing from the new director - who, I agree, walked into a mess of a building. And yes, I agree the AD is doing a heck of a job but I guess the corporate office doesn't really care...
Which seems odd given the prime location and coating audience.
Also, I'm not sure terminix was doing their best either but that is a kinder are terminix fight.

[Anonymous]

Coating is captive
Kinder are is missing a c

[Anonymous]

Bump

[Anonymous]

I really would like at least the option of pulling my kids on days when it is being sprayed. Has anyone approached the new director of the AD about this directly?

I have a baby in the infant room which is (obviously) right next to the kitchen and I'm a little frustrated they haven't given any notice, but I have to think they (the AD and the D) are being told not to by corporate.

[Anonymous]

Anonymous wrote:I really would like at least the option of pulling my kids on days when it is being sprayed. Has anyone approached the new director of the AD about this directly?

I have a baby in the infant room which is (obviously) right next to the kitchen and I'm a little frustrated they haven't given any notice, but I have to think they (the AD and the D) are being told not to by corporate.

Believe state licensing has or will be encouraging them to provide notice to the parents.

[Anonymous]

To be clear dealing with Shipley is a waste of time.
The director has more information so you can ask her directly.
They increased treatments to weekly.
Columbus day weekend they are undertaking a major op to replace cabinetry and install the 3 section sink they shouldve had all along and remove the residential dishwasher. From reading the violations I get this is an issue the health dept had with for sometime. Not sure how it relates to the bugs.
Terminix will be there to suck up whatever runs out of the walls. ( if only they dump the vacuum on the red top cab offices or at Shipley's house, I digress)
She told me she would email the chemical list PDFs to me. Which means they are at the center and you should be able to see them...