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[quote=Anonymous][quote=Anonymous]I don't think most other parents know to ask.  I only know about it because I am a regular DCUM reader and I saw your post.  I would never have assumed there were roaches in the kitchen.  The prior director ran a very, very tight ship and was loved by all the parents.  Things have been feeling a lot more chaotic since she left in June and the construction situation next store is making things worse.  I don't think Kindercare Corp is giving the center the support they need in this transition period.  The poor AD was a one woman show all summer. She seemed to be working from open to close almost every single day and just looked exhausted.  The new director only started two weeks ago.  The regional director does not seem to have much sway as far as the building situation.  If you post the contact info for that Melanie person, I'll contact her too.  Signed, Another Parent[/quote]

Melanie Feldner is the Regional Vice President and Sarah Shipley is her Executive Administrator. You can reach them at 717-766-7764.
I googled Melanie and founds separate email I think mfeldner@klcorp or @kindercorp.com
But I also engaged with the customer service main email address about a misstatement I got from Shipley. She told me I "don't have a right to know what chemicals were being used".... She also went on to say the "state would not be allowed to tell me" ... Like I said I'm sure these were misstatements as I have since been assured they are asking terminix and will inform me (after a few more email). They have up'd the spraying within the last week, as i understand it, in quantity, frequency, and potency. I don't know when just at night. Licensing will post their report shortly I think they are getting a plan in writing from the new director - who, I agree, walked into a mess of a building. And yes, I agree the AD is doing a heck of a job but I guess the corporate office doesn't really care...
Which seems odd given the prime location and coating audience. 
Also, I'm not sure terminix was doing their best either but that is a kinder are terminix fight.
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