Anonymous wrote:I am so sorry

. Online people suck. My son (10 at the time, now 12) had something similar happen, but a slightly lesser degree. It was the first time I'd ever seen him cry like that. It hurts. Hugs to you and your child.
First ... I know this isn't the lesson you want to hear right now, but I'm actually kind of glad that DS learned about online scammers in a way that was 'only' about money. Yes, it sucks. I get it. It's horrible. But he is so much more cautious online now, doesn't trust anyone except his IRL friends. It sucks, but it'll help keep him safe in the long run. So I draw some silver lining from that.
To help rebuild: we never got any help from Roblox either. Once DC saw what was happening, he shut down the whole program, and didn't really remember the exact name of the scammer. Roblox claimed they couldn't trace where his Robux went. So not much help there. But we decided to make it a family project to help him rebuild. DH and I both created accounts, and a sibling joined in as well. We - all 4 of us - spent the next 4-5 months getting him back to where he was.
He learned a valuable lesson about not trusting people online, and both kids also learned what it means for a family to come together and help each other out. 2 years later, we look back on it as a really sucky experience for DC, but also a solid bonding time for our family.
Good luck. I know it's hard. People who scam suck, and those who scam on Christmas suck especially hard. I hope your DC can see the light at the end of the tunnel. Hugs to you all.