Bizarre grocery store experience

[Anonymous]

I just pulled a “let me talk to your manager” at a particular crappy grocery store after having an employee throw a receipt in my face after looking me in the eye and blatantly ignoring me twice during self-checkout malfunction. I’m totally ashamed about it and I don’t know why. My boss, whom I visited the store for, when I got back and told her about what happened, told me she would have wanted to know if one of her employees acted that way. The weirdest part was, when I pulled the manager card, the woman left the store, abandoning her post! Was I her thirteenth reason?

[Anonymous]

How did she both look you in the eye and blatantly ignore you?

[Anonymous]

Huh?? Need more details. And why did you share this with your boss?

[Anonymous]

Anonymous wrote:How did she both look you in the eye and blatantly ignore you?

Well, the self-checkout light was flashing red, she looked up at it, into my eyes, then kept fooling around with a box of bags. Twice.

[Anonymous]

Anonymous wrote:Huh?? Need more details. And why did you share this with your boss?

Just to make conversation. It was wild to watch her just walk out of the store!

[Anonymous]

It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.

[Anonymous]

Anonymous wrote:I just pulled a “let me talk to your manager” at a particular crappy grocery store after having an employee throw a receipt in my face after looking me in the eye and blatantly ignoring me twice during self-checkout malfunction. I’m totally ashamed about it and I don’t know why. My boss, whom I visited the store for, when I got back and told her about what happened, told me she would have wanted to know if one of her employees acted that way. The weirdest part was, when I pulled the manager card, the woman left the store, abandoning her post! Was I her thirteenth reason?

DCUM is always here for you in your time of need, 24/7/365.

I hope this posting and discussion makes you whole again.

[Anonymous]

Anonymous wrote:It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.

But it is the employees job to keep an eye on the machines. I for one loathe these machines. I’m already doing the employee’s job. All I ask is that they are attentive when there is an issue, since it stalls you as the customer who is also temporarily an employee, and it appears this person wasn’t being attentive enough to handle that position. Of course a manager should be made aware. Especially if her frustration is leading her to throw things at customers!

[Anonymous]

Anonymous wrote:It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.

Why do I feel like OP took a less-than-decent attitude with the poor clerk, over her issue with the automated teller?

Don’t look here for validation, OP.

Go home, look in the mirror, and ask yourself how you can make yourself a better, kinder, person?

[Anonymous]

Anonymous wrote:

Anonymous wrote:It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.

Why do I feel like OP took a less-than-decent attitude with the poor clerk, over her issue with the automated teller?

Don’t look here for validation, OP.

Go home, look in the mirror, and ask yourself how you can make yourself a better, kinder, person?

Why did the clerk take a less-than-decent attitude with the customer, over her issue with the automated teller?

[Anonymous]

Anonymous wrote:

Anonymous wrote:It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.

Why do I feel like OP took a less-than-decent attitude with the poor clerk, over her issue with the automated teller?

Don’t look here for validation, OP.

Go home, look in the mirror, and ask yourself how you can make yourself a better, kinder, person?

By avoiding you. Can you print out this post and pin it to your coat? It’s kind to inform people who they’re dealing with.

[Anonymous]

Anonymous wrote:

Anonymous wrote:It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.

Why do I feel like OP took a less-than-decent attitude with the poor clerk, over her issue with the automated teller?

Don’t look here for validation, OP.

Go home, look in the mirror, and ask yourself how you can make yourself a better, kinder, person?

Why are you making assumptions about who earns more? Is there a sliding scale of decent behavior that is directly tied to income?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.

Why do I feel like OP took a less-than-decent attitude with the poor clerk, over her issue with the automated teller?

Don’t look here for validation, OP.

Go home, look in the mirror, and ask yourself how you can make yourself a better, kinder, person?

By avoiding you. Can you print out this post and pin it to your coat? It’s kind to inform people who they’re dealing with.

I’m curious. Literally everyone, even people on food stamps, even homeless people who find a $5, shop at the grocery store. Why should a grocery store employee be allowed to act poorly just because they are making only $15 an hour? I don’t understand this mindset, but I’m feeing open minded. Can you explain?

[Anonymous]

Anonymous wrote:Huh?? Need more details. And why did you share this with your boss?

Better yet, why share it here? No one cares, OP! Stop being such a main character.

[Anonymous]

Anonymous wrote:

Anonymous wrote:It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.

Why do I feel like OP took a less-than-decent attitude with the poor clerk, over her issue with the automated teller?

Don’t look here for validation, OP.

Go home, look in the mirror, and ask yourself how you can make yourself a better, kinder, person?

Agree. OP you need this advice if you are going to post nonsense here, unfortunately.