Cashier forgot to ring up an item and just put it in my bag - what would you have done?

[Anonymous]

Anonymous wrote:
Welp --- I ended up going back to the store and letting them know. I ended up paying $328, which I fully intended to do in the first place. However, I believe the cashier was fired. I know I did the right thing but I hated to be the reason someone lost their job. When I went, I tried to find the girl that originally checked me out but she was not at the register. Legally I know I did the right thing, I found out that it is illegal as in theft and my wife pushed it out of the store, no way I would risk $328 for my wife's freedom or dignity from being arrested. I could not take that chance even knowing they let the girl go. One of the girls at the customer service counter, they made it a big issue with multiple employees, said thank you for being honest most people would have kept it with no repercussions. The manager and another girl seemed more concerned with the cashier that "missed" scanning a lawnmower than us actually returning it.

Still, I know it was the right thing to do. It was right as a Christian, morally and legally. But with jobs hard to come by I hate hate hate that she lost her job.

Man, all I wanted to to was get up mow my grass and watch some football. /sigh

you did rright as for the cashier when one door closes another will open. hard lesson learned but learned non the less

Patriots three-peat 2017!

[Anonymous]

I've had valuable items returned to me that people could have easily just have kept. It's an experience that restores your faith in humanity. I want to be part of that.

[Anonymous]

Anonymous wrote:
Welp --- I ended up going back to the store and letting them know. I ended up paying $328, which I fully intended to do in the first place. However, I believe the cashier was fired. I know I did the right thing but I hated to be the reason someone lost their job. When I went, I tried to find the girl that originally checked me out but she was not at the register. Legally I know I did the right thing, I found out that it is illegal as in theft and my wife pushed it out of the store, no way I would risk $328 for my wife's freedom or dignity from being arrested. I could not take that chance even knowing they let the girl go. One of the girls at the customer service counter, they made it a big issue with multiple employees, said thank you for being honest most people would have kept it with no repercussions. The manager and another girl seemed more concerned with the cashier that "missed" scanning a lawnmower than us actually returning it.

Still, I know it was the right thing to do. It was right as a Christian, morally and legally. But with jobs hard to come by I hate hate hate that she lost her job.

Man, all I wanted to to was get up mow my grass and watch some football. /sigh

[Anonymous]

Anonymous wrote:

Anonymous wrote:
Welp --- I ended up going back to the store and letting them know. I ended up paying $328, which I fully intended to do in the first place. However, I believe the cashier was fired. I know I did the right thing but I hated to be the reason someone lost their job. When I went, I tried to find the girl that originally checked me out but she was not at the register. Legally I know I did the right thing, I found out that it is illegal as in theft and my wife pushed it out of the store, no way I would risk $328 for my wife's freedom or dignity from being arrested. I could not take that chance even knowing they let the girl go. One of the girls at the customer service counter, they made it a big issue with multiple employees, said thank you for being honest most people would have kept it with no repercussions. The manager and another girl seemed more concerned with the cashier that "missed" scanning a lawnmower than us actually returning it.

Still, I know it was the right thing to do. It was right as a Christian, morally and legally. But with jobs hard to come by I hate hate hate that she lost her job.

Man, all I wanted to to was get up mow my grass and watch some football. /sigh

Was that or is that sarcasm? I think he/she did the right thing. There are consequences for every action we take in our lives. Some of those are more prolific than others.

[Anonymous]

I am overcharged all the time--I am a regular receipt checker at the grocery store and it's either something ringing up for more than the shelf label, or being charged for multiples when I bought one or coupons not coming off at all--so I just consider it Karma if I get something for free. I don't alway go back and protest when the error is in the store's favor.

[Anonymous]

I haven't read all the replies. I've had this happen a few times over the years. I've always gone back and paid/tried to pay for the item.

[Anonymous]

FYI, it's worse for the employee when you go back to pay for a missed item. At least I know this to be true at Wegmans and Target where my kids have worked.

Workers get written up for missed items when ppl bring them back in because they feel guilty. They also get dinged at Wegmans if they miss an item on the bottom of the cart and the scanner below catches it.

Inventory counts are always off in big stores... items get misplaced, stolen, incorrectly shelved, sent to another store, damaged out, etc. No one gets in trouble for those missing items. The store usually gets an angry memo from corporate to do better.

The same was true years ago when I worked at Victoria's Secret, JC Penney, and Macy's.

[Anonymous]

In your case I would keep it and say nothing because going back could get the cashier in trouble. Then I would donate some money to a cause to make up for it.

[Anonymous]

What would you teach you child to in the same situation?

[Anonymous]

Anonymous wrote:It sounds like you suspected it had been missed, if that the case you should have checked before you left.

This is what I would've done. If I suspected I would've asked the cashier to check. If I got home and realized I didn't get charged, then no unless it was expensive.

[Anonymous]

I wouldn't worry about it. When something minor like that happens in your favor I think of it as karma's way of evening things out for all the bad watermelons I've bought that I never return and just throw away in disgust and disappointment. Or the $6 pedometer I bought that was broken when I bought it. Or the pants that pill after the first wash. Or the tights that have a run the moment you put them on for the first time. On and on.

[Anonymous]

So OP it's been 5 years, did you take it back?
Is the store still in business?

[Anonymous]

I tell them if I notice while I'm still in the immediate area or on another trip, if it's a place I frequent. Usually they are surprised, then ring me up for the item. If I'd gotten home, and it was a cheap item (under $10 or so), I'd probably let it go. If it was more, I'd call the store. I wouldn't make a special trip though. I'd tell them I'd be happy to pay if they want to charge me over the phone or send me a bill, but I can't spend my time trying to fix someone else's mistake. But I'll continue to feel guilty about it. Which is why if I have even an inkling they may have missed something, I'll have them double check right there.

[Anonymous]

Anonymous wrote:So OP it's been 5 years, did you take it back?
Is the store still in business?

hahhahaaa! I didn't notice, and answered.

OP, if you didn't take it back, was there any karma that's come along and gotten you?

[Anonymous]

I am great believer in Karma. And honestly. Take it back.