Cashier forgot to ring up an item and just put it in my bag - what would you have done?

[Anonymous]

Our character is what we do when we think no one is looking.

[Anonymous]

It gives me chills to know that certain people here posting about keeping something that doesn't belong to you is no big deal are raising kids.

[Anonymous]

This has happened to me. It was a hot day. I was shopping with my then 6 month old. I had a cart load of crap at the Walmart. I mistakenly left something (I forgot what) in the cart and didnt realize it til I was putting the bags into my trunk. No way in hell was I going to get back into that hellish line. I kept it. On the other hand I have swiped my debit card and requested cash back. On several occasions a cashier has tried to give me more money than I requested (a $20 instead of a $10, $40 instead of $20). I always immediately let the cashier know they gave me too much and give the money back. I wouldnt want the cashier to have to replace that money when they count up their money drawer.

[Anonymous]

The store employee make a mistake in not ringing up one item. By not returning the item, you're taking advantage of the store. Would you want other people to take advantage of you when you make mistakes? There's so many excuses as to why the item doesn't need to be returned (it doesn't cost much, it's a hassle to return it). Whatever happened to doing the "right" thing? People are just willing to accept "karma" like it makes everything even.

[Anonymous]

It's out of your way, it's their mistake, the store's service sucked, the item is less than $20? No way I would be going back!

[Anonymous]

I stood in that Walmart line for 30 freaking minutes. No way am I going back in to stand in the nightmare customer service line for a $5 toothbrush. It was an honest mistake.

[Anonymous]

For a $20 item, I would probably go back. For something that cost just a few $ at a store where I frequently shopped, I probably wouldn't worry much about it. I recently got charged for 8 paving stones at Home Depot instead of 9, and didn't notice till that night. I didn't go back because I have spent well over $1,000 in that store in the last three months, so a $3 paver is not something I'll lose sleep over.

[Anonymous]

Anonymous wrote:Go back and get in line and buy it and don't say anyone screwed up before

+1.

[Anonymous]

I'll one up you on this OP: I teach at a local college that, multiple times, has paid me for courses that I've never taught.

(Yes, I give it back. Every time.. Begrudgingly.)

[Anonymous]

I was at Target and the cashier did not charge me for a HDTV mounting device. It was about $100. I felt a little guilty, but I was not going to drive all the way back there for that.

[Anonymous]

Anonymous wrote:I always go back. Always. The one time I didn't, I lost my cell phone about 20 minutes after leaving the store. I don't tempt fate or karma or God or whatever caused me to lose my cell phone.

The same thing happened to me! I had a shirt that they did not ring up and I did not say anything. I went to a different store next door and tried on clothes and left my phone in the dressing room and I never got it back. I tried calling it and the store but no luck. Since then I've been pretty diligent about that. Just the other day I was at target and got a cheap necklace and it had fallen between the cart and the font seat thing. I did not realize this until i got to my car. I was with my cranky toddler and debated for a minute if I should go back or not. I finally did and got back in line and paid for it.

[Anonymous]

Anonymous wrote:I was at Target and the cashier did not charge me for a HDTV mounting device. It was about $100. I felt a little guilty, but I was not going to drive all the way back there for that.

This comment shocks me a little. Like $100 is so insignificant. Not just to you pp, but to everyone saying "It's not worth my time", is there a dollar amount threshold where you would feel guilty and return?

And, as a follow up, what if the store overcharged you $100? Would you go back for that correction? What is the de minimus you would not return for a correction?

[Anonymous]

Here's how I try to live my life (understanding that everyone is not Christian, so insert whatever greater power you live by)...

On judgment day, do I really want to try to explain away a $15 t-shirt?

[Anonymous]

I went to Giant last summer and I purchased a bunch of stuff and the cashier forgot to ring up the expensive rib roast that I purchased. It was over $40.00. I noticed in the parking lot and I went back to pay for the item. I would have never taken it home without paying for it because it is the right thing to do. The cashier appreciated the honesty. He apologized, run up the purchase and I paid for it. If I was a cashier, I would have appreciated the honesty as well. Mistakes happen all the time. We all make them...

[Anonymous]

Most cashiers are surprised to see me come back for the correction, but a Giant cashier was the only one that's ever been rude to me for it. I had purchased 3 cases of water and loaded them into my car. Rather than unload them after realizing she didn't charge me, I just left them there and went back in and and asked her to charge me now. She kept refusing to without me bringing the cases back in. And she was a manager! She was a complete bi-atch about it, eyeing me suspiciously like I was trying to put one over on her for asking to have my water rang up.