Dr. Duran must go

[Anonymous]

Anonymous wrote:Yep. Surprised no one seems to care how much he’s spent on overhead.

People do care. The school board doesn’t

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

You don’t get it. I am one of the staff who has to switch plans. Inconvenient but Ok, it happens. I didn’t make a big deal. But after waiting for hours yesterday to speak with someone who could give me answers and seeing staff being turned away I am upset. Come on. Someone has to come up with a better plan to give information. And please treat staff with respect. About time someone does. This is demoralizing.

What on earth did you need to speak to someone about? This isn’t 1977. Fire up Google and get on with your life.

You do realize the private sector does this all the time and we don’t whine like the teachers are.

Open enrollment is a full month, that’s a lot of time to research, read and call the hotline

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

You don’t get it. I am one of the staff who has to switch plans. Inconvenient but Ok, it happens. I didn’t make a big deal. But after waiting for hours yesterday to speak with someone who could give me answers and seeing staff being turned away I am upset. Come on. Someone has to come up with a better plan to give information. And please treat staff with respect. About time someone does. This is demoralizing.

What on earth did you need to speak to someone about? This isn’t 1977. Fire up Google and get on with your life.

You do realize the private sector does this all the time and we don’t whine like the teachers are.

You must work for syphax, because your attack on this teacher makes no sense otherwise. Maybe, just maybe, they DID google it and couldn't find the answer. Staff have a right to in-person briefings with insurance and retirement professionals. People in the private sector DO get access to these.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

You don’t get it. I am one of the staff who has to switch plans. Inconvenient but Ok, it happens. I didn’t make a big deal. But after waiting for hours yesterday to speak with someone who could give me answers and seeing staff being turned away I am upset. Come on. Someone has to come up with a better plan to give information. And please treat staff with respect. About time someone does. This is demoralizing.

What on earth did you need to speak to someone about? This isn’t 1977. Fire up Google and get on with your life.

You do realize the private sector does this all the time and we don’t whine like the teachers are.

No, the private sector doesn’t take away HBO-like plans “all of the time”.

I’ve cycled between Aetna, Cigna, CareFirst, Humana countless times over the last 30 years. I’ve never had to fully swap out all of my doctors.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

You don’t get it. I am one of the staff who has to switch plans. Inconvenient but Ok, it happens. I didn’t make a big deal. But after waiting for hours yesterday to speak with someone who could give me answers and seeing staff being turned away I am upset. Come on. Someone has to come up with a better plan to give information. And please treat staff with respect. About time someone does. This is demoralizing.

What on earth did you need to speak to someone about? This isn’t 1977. Fire up Google and get on with your life.

You do realize the private sector does this all the time and we don’t whine like the teachers are.

No, the private sector doesn’t take away HBO-like plans “all of the time”.

I’ve cycled between Aetna, Cigna, CareFirst, Humana countless times over the last 30 years. I’ve never had to fully swap out all of my doctors.

It’s not like carefirst will give you any advice on that other than “.yes this person is covered”

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

You don’t get it. I am one of the staff who has to switch plans. Inconvenient but Ok, it happens. I didn’t make a big deal. But after waiting for hours yesterday to speak with someone who could give me answers and seeing staff being turned away I am upset. Come on. Someone has to come up with a better plan to give information. And please treat staff with respect. About time someone does. This is demoralizing.

What on earth did you need to speak to someone about? This isn’t 1977. Fire up Google and get on with your life.

You do realize the private sector does this all the time and we don’t whine like the teachers are.

You must work for syphax, because your attack on this teacher makes no sense otherwise. Maybe, just maybe, they DID google it and couldn't find the answer. Staff have a right to in-person briefings with insurance and retirement professionals. People in the private sector DO get access to these.

The timing on Monday was bad. They should have given employees access to all the documents to read before the sessions started. It would have cut down on some of the questions.

[Anonymous]

Anonymous wrote:It is SOP for public sector employees, in my experience, to have health insurance reps available to explain coverage and answer questions during open enrollment season. I get this opportunity as a fed. This isn’t HR rocket science.

Unfortunately, APS HR personnel also aren't rocket scientists. I'm not sure they'd pass a high school science SOL.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

It’s his fault that APS originally scheduled all of the info sessions during school day.

It’s his fault to not ensure more people were available on yesterday’s federal
Holiday (teachers unpaid) to answer questions from 50+% who have Kaiser.

It’s his fault that HR remains a colossal mess that can’t even get paychecks correct.

It’s his fault to prioritize syphax over teachers at every turn, including making sure they have more paid leave, teleworking capacity and more office space.

Teachers were paid yesterday and have been granted a day of leave to deal with healthcare transitions. There was also a session scheduled from 4-5 one day. Lots of people are making this more difficult than it needs to be.

I don't think Duran should be fired but I don't think he/HR handled this well at all. Do you really think APS should be paying teachers to stand in line for FIVE HOURS? I don't. Many were not even able to talk to a rep. What are they supposed to do now?

[Anonymous]

Anonymous wrote:Of note in yesterday’s fiasco: BCBS reps were initially given the wrong location by APS, leading to a late start. BCBS reps told teacher that APS had directed them to bring no papers or copies of any written material to hand out.

!!!!!!!!!

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

It’s his fault that APS originally scheduled all of the info sessions during school day.

It’s his fault to not ensure more people were available on yesterday’s federal
Holiday (teachers unpaid) to answer questions from 50+% who have Kaiser.

It’s his fault that HR remains a colossal mess that can’t even get paychecks correct.

It’s his fault to prioritize syphax over teachers at every turn, including making sure they have more paid leave, teleworking capacity and more office space.

The paycheck thing is a very big deal. To me, it’s inexcusable.

Stipends. Summer school pay. How could you let something like that happen twice? People must be paid.

Plus the NB overpayment fiasco - not so much that errors were made, but that attempts at fixing it were so pathetically bungled.

Can you explain the paycheck thing and the NB thing?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

You don’t get it. I am one of the staff who has to switch plans. Inconvenient but Ok, it happens. I didn’t make a big deal. But after waiting for hours yesterday to speak with someone who could give me answers and seeing staff being turned away I am upset. Come on. Someone has to come up with a better plan to give information. And please treat staff with respect. About time someone does. This is demoralizing.

What on earth did you need to speak to someone about? This isn’t 1977. Fire up Google and get on with your life.

You do realize the private sector does this all the time and we don’t whine like the teachers are.

you must be one of the teacher haters. my guess is you also complain about staff shortages.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

You don’t get it. I am one of the staff who has to switch plans. Inconvenient but Ok, it happens. I didn’t make a big deal. But after waiting for hours yesterday to speak with someone who could give me answers and seeing staff being turned away I am upset. Come on. Someone has to come up with a better plan to give information. And please treat staff with respect. About time someone does. This is demoralizing.

What on earth did you need to speak to someone about? This isn’t 1977. Fire up Google and get on with your life.

You do realize the private sector does this all the time and we don’t whine like the teachers are.

you must be one of the teacher haters. my guess is you also complain about staff shortages.

NP. Why must anyone who doesn't express complete empathy for teachers for every complaint be a teacher hater? Do you really believe that all teachers are saints and never whine or complain excessively or over-react to something....that they are all always 100% right and entitled to whatever they say and do? I seriously doubt the teachers would unite and advocate for other government employees' every term of employment and benefit issue, let alone for parents working in government or private sectors.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

You don’t get it. I am one of the staff who has to switch plans. Inconvenient but Ok, it happens. I didn’t make a big deal. But after waiting for hours yesterday to speak with someone who could give me answers and seeing staff being turned away I am upset. Come on. Someone has to come up with a better plan to give information. And please treat staff with respect. About time someone does. This is demoralizing.

What on earth did you need to speak to someone about? This isn’t 1977. Fire up Google and get on with your life.

You do realize the private sector does this all the time and we don’t whine like the teachers are.

+1. This is not rocket science.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

It’s his fault that APS originally scheduled all of the info sessions during school day.

It’s his fault to not ensure more people were available on yesterday’s federal
Holiday (teachers unpaid) to answer questions from 50+% who have Kaiser.

It’s his fault that HR remains a colossal mess that can’t even get paychecks correct.

It’s his fault to prioritize syphax over teachers at every turn, including making sure they have more paid leave, teleworking capacity and more office space.

Teachers were paid yesterday and have been granted a day of leave to deal with healthcare transitions. There was also a session scheduled from 4-5 one day. Lots of people are making this more difficult than it needs to be.

I don't think Duran should be fired but I don't think he/HR handled this well at all. Do you really think APS should be paying teachers to stand in line for FIVE HOURS? I don't. Many were not even able to talk to a rep. What are they supposed to do now?

What everyone else in the universe does when they change insurance plans - look on the website for information about coverage, to find covered doctors, etc. I highly doubt the "reps" had access to any more information than what is already available on these insurance companies' websites. I am not even particularly insurance savvy, and I can find all of the answers that I need online.

(I am really, really not a fan of Syphax - but this hysteria seems unfounded and is making me question the common sense and problem solving skills of the teachers who are melting down in public about this.)

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The insurance is t his fault. The teachers need to get a grip

It’s his fault that APS originally scheduled all of the info sessions during school day.

It’s his fault to not ensure more people were available on yesterday’s federal
Holiday (teachers unpaid) to answer questions from 50+% who have Kaiser.

It’s his fault that HR remains a colossal mess that can’t even get paychecks correct.

It’s his fault to prioritize syphax over teachers at every turn, including making sure they have more paid leave, teleworking capacity and more office space.

Teachers were paid yesterday and have been granted a day of leave to deal with healthcare transitions. There was also a session scheduled from 4-5 one day. Lots of people are making this more difficult than it needs to be.

I don't think Duran should be fired but I don't think he/HR handled this well at all. Do you really think APS should be paying teachers to stand in line for FIVE HOURS? I don't. Many were not even able to talk to a rep. What are they supposed to do now?

What everyone else in the universe does when they change insurance plans - look on the website for information about coverage, to find covered doctors, etc. I highly doubt the "reps" had access to any more information than what is already available on these insurance companies' websites. I am not even particularly insurance savvy, and I can find all of the answers that I need online.

(I am really, really not a fan of Syphax - but this hysteria seems unfounded and is making me question the common sense and problem solving skills of the teachers who are melting down in public about this.)

It’s so reactionary. People immediately started panicking and flooding email inboxes. Had they just waited a couple weeks they would’ve had all the information. That’s why they couldn’t tell us earlier, that’s why HR has vacancies and poor response time. Every time there’s a minor change the email campaigns start.