Paid for Amazon return at UPS

Anonymous
Anonymous wrote:
Anonymous wrote:You are at fault. You choose the return option when you initiate the return. It specifically tells you the options and cost.


And besides kohls or whole foods they all cost even if you print your own return label they will charge $1 for UPS store return even if it's the closest place to your house.


It depends on the item, who the merchant was, and who fulfilled it. Then look at the return options.

I buy hundreds maybe thousands of items from Amazon, including groceries.
Certainly hundreds of non-grocery items. I return some.

The options vary ranging from free at UPS, free at WF, even free UPS pickup at my house. (I never look at anywhere else to return things.)

Cheap stuff from storefronts that's unwanted are the hardest to return and often it's not worth the cost. I just give terrible reviews. Sometimes other stuff has a fee for returning.

Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I went online to start a return for a $30 item. I was not given a code to take to the UPS Store like is typically done. I was given a copy of the return label and instructed to print it. This has never happened before so I went to the UPS Store (that I have gone to for years) thinking one of the 3 codes on the return label could be scanned for the return.
Instead they wanted $6.01 to return this item. I emailed the shipping label to the store, they printed it out and attached it to the package. I paid for them to open the email, print the label and the paper it was printed on and also for them to attach it to the package. This is what the employee told me I was being charged for.
That’s $6.01
Needless to say, it’s frustrating.

I wrote a review on Yelp and they are defending their policy. Is there any other way to return an Amazon package that actually is free?


They have always charged to print a label like that and you are totally Karen for writing a negative review. Next time print the label yourself at home.


OP here: I would proudly identify as a Karen. The world needs more of us.


Twats who are frequently wrong but rarely in doubt and want to speak to the manager?
Anonymous
Anonymous wrote:
Anonymous wrote:I went online to start a return for a $30 item. I was not given a code to take to the UPS Store like is typically done. I was given a copy of the return label and instructed to print it. This has never happened before so I went to the UPS Store (that I have gone to for years) thinking one of the 3 codes on the return label could be scanned for the return.
Instead they wanted $6.01 to return this item. I emailed the shipping label to the store, they printed it out and attached it to the package. I paid for them to open the email, print the label and the paper it was printed on and also for them to attach it to the package. This is what the employee told me I was being charged for.
That’s $6.01
Needless to say, it’s frustrating.

I wrote a review on Yelp and they are defending their policy. Is there any other way to return an Amazon package that actually is free?


Most UPS stores are franchises funded by SBA loans to foreign immigrants.


What is a “foreign immigrant?”

Anyway, sounds like a great program. This our tax dollars put to good use.
Anonymous
You need to look when you go to return it. There is generally a drop off option (no box needed) at Whole Foods and UPS stores. Then there is print for free (box needed) for UPS drop off. Then there is UPS pickup, which costs money.

Every once in a while there will be a charge for returning a product, and it may be due to why you are returning it. I have heard that Amazon is tightening their rules when it comes to that, which is possible.

Now it's up to you how much the $6 is worth it to argue.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:UPS stores are franchised. They set prices for servcies. This was probably their label printing charge. They genrally don't charge just to "accept" a package (because UPS pays them a fee to do so).

Likewise, never walk into UPS with an item and say "I want to ship this". THey will charge ot box it up, and the UPS rates they charge are retail rates. Instead, prepare the shipment on ups.com and print the label at home so you just need to drop it off there. The shipping rates are 40% less typically (same for DHL and FedEx.. and USPS but to a lesser extent).


You are incorrect, based on the Amazon agreement, they will charge a fee - while taking it to staples or Whole Foods or wherever would be free and no label needed


Do any you know why our Amazon returns always suggest Staples but we live much closer to Whole Foods? Does the same Staples QR code work at Whole Foods too?


Kohls, Staples, and Whole Foods each generate unique return QR codes for their store. So no, you can’t drop off returns at different retailer your return and QR code was assigned to.


But if to find yourself at the wrong place you can cancel then return and start a new one for the place where you want to do the return. It takes two seconds.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I didn't even know you can ask UPS to print the label. I am surprised they only charged $6.01 for that. OP is incredibly entitled to think UPS should do it for free.


They don’t charge $6 for that. They charge $1 or $2 to print a label. I assume the other $4 was for a shipping bag for OP’s return item.


I don't know what they charged op for but they're charging some customers $1 for basic prime purchases that were labeled "free returns" and this is printing your own label NOT them printing one for you. It's a scam. It doesn't sound like a lot but when when you're doing that to a billion customers that's a lot of money.


I would need to see your proof that it was a "free return" and then the $1 fee. I have seen the dollar fee but never took a screen shot of the "free return" so I just paid it. Now I pay more attention. So must you do, and OP. Also, I barely order from Amazon now. That helps immensely.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:UPS stores are franchised. They set prices for servcies. This was probably their label printing charge. They genrally don't charge just to "accept" a package (because UPS pays them a fee to do so).

Likewise, never walk into UPS with an item and say "I want to ship this". THey will charge ot box it up, and the UPS rates they charge are retail rates. Instead, prepare the shipment on ups.com and print the label at home so you just need to drop it off there. The shipping rates are 40% less typically (same for DHL and FedEx.. and USPS but to a lesser extent).


You are incorrect, based on the Amazon agreement, they will charge a fee - while taking it to staples or Whole Foods or wherever would be free and no label needed


Do any you know why our Amazon returns always suggest Staples but we live much closer to Whole Foods? Does the same Staples QR code work at Whole Foods too?


Kohls, Staples, and Whole Foods each generate unique return QR codes for their store. So no, you can’t drop off returns at different retailer your return and QR code was assigned to.


But if to find yourself at the wrong place you can cancel then return and start a new one for the place where you want to do the return. It takes two seconds.


Are you saying the app detects you’re in [that] specific Amazon return location and makes it the new closest return option? (If yes, I didn’t know that!)
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