United Air not seated family together.

Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:A woman on my flight lst night was upset about being 'separated' from her kids (2 boys about 5 and 8) but they were only separated by an aisle. They had an aisle seat then the two seats across the aislt. So seat C, then the aisle, then seat D (also aisle) and E (middle).

She sat in C and had the boys in D and E but was complaining to the flight attendant and asking her to get them three together (the middle section of seats were groups of 3 (DEF) but the plane was full. Then she held the hand of younger child across the aisle creating issues for the flight attendants trying to walk back and forth. About halfway through the flight she moved to seat D, younger kid moved to seat E (right beside her) and slightly older kid moved to her seat in C across the aisle. This seemed to calm her down as there were no complaints after that.

I just felt bad for the flight attendants! They were very calm and patient.


This reminds me of a time I sat behind two kids, with their mom sitting across the aisle in the row next to them. She kept plying them with toys and activities, checking in on them every two minutes, and just overall getting them really riled up. Then she fell asleep and they were perfect, well-behaved kids who just sat quietly doing whatever they were doing. Their mom's constant interventions were entirely unneeded.

Maybe she didn't want them to be on electronics the entire time? When left alone, kids will spend the *entire* time on electronics and will sometimes forget to eat or drink.


What’s wrong with that? Especially on an airplane?
Anonymous
You pay for the seats, and this has been the case for years now. Not sure what you are whining about other than your failure.
Anonymous
I'd love to let someone else deal with my 7 year old on a flight.
Anonymous
Anonymous wrote:You pay for the seats, and this has been the case for years now. Not sure what you are whining about other than your failure.

United doesn’t charge for seats for the fare OP had. Why comment on page 5 having not even read?
Anonymous
Or we can have regulation and US carriers can be like some other carriers where they are required to sit under 10 next to one parents. Its not that hard. We just don't want to limit companies profits apparently.
Anonymous
Anonymous wrote:I always book seats together at time of booking. UA only charges extra to reserve seats if on a Basic Economy ticket or for the extra legroom EconomyPlus seats.


This is not true. I bought standard Economy tickets and there was still an upcharge for good seats. The only seats that were available to me (booked 4 months before the flight for a random fall weekend) were the two last rows and middle seats. If we'd wanted seats together in the middle of the airplane, we would have had to pay extra.
Anonymous
Anonymous wrote:
Anonymous wrote:If you are traveling with young kids always pay the extra when you book the tickets. Otherwise it’s a crap shoot and the onus is on you and not the airline.


Why do people keep saying this? United does not charge you extra to choose seats together unless you are in basic and even then that doesn’t apply for kids under 12. The Internet is full of people whining about parents who are cheaping out and not booking seats together, but I really think that is rarely the case.

The only times I’ve had issues is not being sat with my child is when my flight was canceled, and I had to rebook last minute. No parent is booking a plane ticket and then just crossing their fingers that they get to sit by their kid


Because you're wrong.
Anonymous
Anonymous wrote:
Anonymous wrote:I always book seats together at time of booking. UA only charges extra to reserve seats if on a Basic Economy ticket or for the extra legroom EconomyPlus seats.


This is not true. I bought standard Economy tickets and there was still an upcharge for good seats. The only seats that were available to me (booked 4 months before the flight for a random fall weekend) were the two last rows and middle seats. If we'd wanted seats together in the middle of the airplane, we would have had to pay extra.

No one said you were guaranteed the middle of the plane. That’s your preference.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:You haven’t finished booking the flight until you have seats.

This. And I won’t even pay until I can see that there are appropriate seats to select.


Doesn't help. The airline sometimes chooses to cancel your seats later.


I keep screenshots and have never had an issue resolving it to my satisfaction. And we fly about 4 round trips a year with the kids.

You've been lucky.
Anonymous
Perhaps you should have chosen a different flight on a different day, if you wanted to sit together. So tired of entitled people like you!
Anonymous
One of my wishes for travel is that they’d show you the seats before you get through booking. It’s such a pain to get all the way through booking including entering birthdays and everything and then realize there are no seats together! I want to see the seats available before I choose which flight.
Anonymous
I hate flying United because almost every time we fly them they change our flights significantly. Like charging a 1 hour layover to an 8 hour layover or chasing our arrival time from 8 pm to 2 am. Once they changed us from 1 layover to 3 layovers with a total flight time of something like 15 hours instead of 7. It seems like if you book more than a couple months ahead, the flights they offer are just a concept of a plan….they will then reshuffle everything at some point and let some crazy computer system choose your new flights for you.

Back before US Air folded, I had OP’s problem when traveling with a 2 year old. Airline told me to call at checkin, checkin told me to talk to agent at checkin desk at airport, they told me to talk to gate agent, gate agent told me to talk to flight attendant, flight attendant refused to even ask people to switch voluntarily. I ended up telling the guy with the middle seat next to my two year old that he would probably have a better flight if he could push play on her video once we were above 10,000 feet and to let me know when her diaper was poopy. His girlfriend finally ended up shaming him into switching with me.
Anonymous
Anonymous wrote:One of my wishes for travel is that they’d show you the seats before you get through booking. It’s such a pain to get all the way through booking including entering birthdays and everything and then realize there are no seats together! I want to see the seats available before I choose which flight.


You can see this! When you choose a flight it says “see seats” right away on Delta.
Anonymous
Anonymous wrote:
Anonymous wrote:One of my wishes for travel is that they’d show you the seats before you get through booking. It’s such a pain to get all the way through booking including entering birthdays and everything and then realize there are no seats together! I want to see the seats available before I choose which flight.


You can see this! When you choose a flight it says “see seats” right away on Delta.


Same with United. I am always able to look at the seats before I’ve even chosen the flight.
Anonymous
Anonymous wrote:Perhaps you should have chosen a different flight on a different day, if you wanted to sit together. So tired of entitled people like you!

Wow. Glad you’re in favor of abusive airline policies.
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