How to handle disgruntled online seller

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP, people are really struggling these days. It’s the cause of her anger. If you want to return it, do it but don’t expect her to be happy too.

She doesn't have to be happy. There's no reason to get into it with her. Start the return- if she doesn't cooperate, have ebay step in. No reason to get into a fight.

It's highly unprofessional. Do other shoppers a heads-up and leave negative feedback for this nasty seller.

Absolutely, I thought that was a given. I'm just saying don't get worked up over it. The seller's obligations are very clear here, and ebay will enforce them.

[Anonymous]

Anonymous wrote:

Anonymous wrote:OP, people are really struggling these days. It’s the cause of her anger. If you want to return it, do it but don’t expect her to be happy too.

She doesn't have to be happy. There's no reason to get into it with her. Start the return- if she doesn't cooperate, have ebay step in. No reason to get into a fight.

Cheap people shouldn’t expect happiness. She has the right to question OP’s behavior. If OP is picky about fit, she needs to go to stores and try clothing on then buy. OP is costing the seller money, to which the seller agreed. The seller didn’t agree not to be a b** about it. And yes, get eBay involved if you don’t want to hear the seller’s unhappiness. Also stop buying on eBay.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP, people are really struggling these days. It’s the cause of her anger. If you want to return it, do it but don’t expect her to be happy too.

She doesn't have to be happy. There's no reason to get into it with her. Start the return- if she doesn't cooperate, have ebay step in. No reason to get into a fight.

Cheap people shouldn’t expect happiness. She has the right to question OP’s behavior. If OP is picky about fit, she needs to go to stores and try clothing on then buy. OP is costing the seller money, to which the seller agreed. The seller didn’t agree not to be a b** about it. And yes, get eBay involved if you don’t want to hear the seller’s unhappiness. Also stop buying on eBay.

Sure. That's true- nothing stops the seller from being a b**. Though, eBay would likely stop the seller from selling on their platform.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Ebay isn't Nordstroms op why should the seller have to pay return shipping because you don't like it. They also paid ebay sellers fees on that. Donate the sweater and don't be a jerk.

Disagree- this is why sellers post their return policy which Op is adhering to. If seller isn’t willing to have returns, they should put no returns allowed.

This. I don't buy clothes from sellers who don't allow returns. Seller is trying to take advantage of that by drawing people in and then not following her own policy.

You are buying used clothing. Its not their fault it doesn't fit. Its not a store.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:This whole thread reinforces why I won't shop (or sell) on these kinds of sites.

Good! If you are the kind of person who expects tailored sweaters custom fit to your form, eBay is not the place for that.

You can technically send it back, but that is not normal for eBay and you will get a negative review most likely. Your return is outside norms for the site.

This is not accurate at all. If a seller says returns, they should expect returns, especially for clothes which fit people differently. I’ve both been a buyer and seller.

If they don’t want returns, they should say no returns and then they will only get returns if something is completely off. I’ve only used that once in dozens and dozens of purchases and that was when someone sold me a wool sweater listed as a M that was badly shrunk and out of shape.

If you can’t handle the idea of arms length transactions, you shouldn’t be trying to sell online. Donate your items and take a tax refund

Its used and washed. What did you expect?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Ebay isn't Nordstroms op why should the seller have to pay return shipping because you don't like it. They also paid ebay sellers fees on that. Donate the sweater and don't be a jerk.

Disagree- this is why sellers post their return policy which Op is adhering to. If seller isn’t willing to have returns, they should put no returns allowed.

This. I don't buy clothes from sellers who don't allow returns. Seller is trying to take advantage of that by drawing people in and then not following her own policy.

You are buying used clothing. Its not their fault it doesn't fit. Its not a store.

What does that have to do with the sellers own chosen return policy?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Ebay isn't Nordstroms op why should the seller have to pay return shipping because you don't like it. They also paid ebay sellers fees on that. Donate the sweater and don't be a jerk.

Disagree- this is why sellers post their return policy which Op is adhering to. If seller isn’t willing to have returns, they should put no returns allowed.

This. I don't buy clothes from sellers who don't allow returns. Seller is trying to take advantage of that by drawing people in and then not following her own policy.

You are buying used clothing. Its not their fault it doesn't fit. Its not a store.

Yes, they are operating stores. Do you even know what people are talking about here?

[Anonymous]

Anonymous wrote:Isn't the real issue "refunds" rather than "returns" ?

No the issue is that sellers have to pay shipping twice. So if something cost $7 each way, this seller didn’t make $0 on your return, she made -14

[Anonymous]

Anonymous wrote:

Anonymous wrote:Constantly shopping and returning is just dopamine seeking and remorse. If you do this, consider medication or lifestyle changes. It isn’t about the clothes - no one wants to deal with your pathology.

Black and white thinking is an indicator of pathology, a cluster B disorder.

Someone can buy and return something and it does not mean they are ‘constantly’ shopping and returning items

Anyone who is taking the time to beef with someone on ebay about a cheap piece of clothing is most likely a chronic returner, as are a lot of people commenting on the OP's post. This is a lifestyle for a lot of people. I work with one of them. Literally every purchase is an opportunity to overthink and then return. They obsess about return policies and literally count down the 30 days on things like large furniture items, obsessing over whether they will return a couch that has been sitting in their house for days. It is a sickness. Get some meds.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Constantly shopping and returning is just dopamine seeking and remorse. If you do this, consider medication or lifestyle changes. It isn’t about the clothes - no one wants to deal with your pathology.

Black and white thinking is an indicator of pathology, a cluster B disorder.

Someone can buy and return something and it does not mean they are ‘constantly’ shopping and returning items

Anyone who is taking the time to beef with someone on ebay about a cheap piece of clothing is most likely a chronic returner, as are a lot of people commenting on the OP's post. This is a lifestyle for a lot of people. I work with one of them. Literally every purchase is an opportunity to overthink and then return. They obsess about return policies and literally count down the 30 days on things like large furniture items, obsessing over whether they will return a couch that has been sitting in their house for days. It is a sickness. Get some meds.

Amen!

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Constantly shopping and returning is just dopamine seeking and remorse. If you do this, consider medication or lifestyle changes. It isn’t about the clothes - no one wants to deal with your pathology.

Black and white thinking is an indicator of pathology, a cluster B disorder.

Someone can buy and return something and it does not mean they are ‘constantly’ shopping and returning items

Anyone who is taking the time to beef with someone on ebay about a cheap piece of clothing is most likely a chronic returner, as are a lot of people commenting on the OP's post. This is a lifestyle for a lot of people. I work with one of them. Literally every purchase is an opportunity to overthink and then return. They obsess about return policies and literally count down the 30 days on things like large furniture items, obsessing over whether they will return a couch that has been sitting in their house for days. It is a sickness. Get some meds.

Wow you are projecting quite a bit. Crazy

[Anonymous]

Anonymous wrote:

Anonymous wrote:Isn't the real issue "refunds" rather than "returns" ?

No the issue is that sellers have to pay shipping twice. So if something cost $7 each way, this seller didn’t make $0 on your return, she made -14

I don’t think you’re aware of how eBay works. The seller does not necessarily pay shipping. You have used eBay before, right?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Ebay isn't Nordstroms op why should the seller have to pay return shipping because you don't like it. They also paid ebay sellers fees on that. Donate the sweater and don't be a jerk.

Disagree- this is why sellers post their return policy which Op is adhering to. If seller isn’t willing to have returns, they should put no returns allowed.

This. I don't buy clothes from sellers who don't allow returns. Seller is trying to take advantage of that by drawing people in and then not following her own policy.

You are buying used clothing. It’s not their fault it doesn't fit. Its not a store.

Lolz. Ok, I don’t think you’ve ever used eBay

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Isn't the real issue "refunds" rather than "returns" ?

No the issue is that sellers have to pay shipping twice. So if something cost $7 each way, this seller didn’t make $0 on your return, she made -14

I don’t think you’re aware of how eBay works. The seller does not necessarily pay shipping. You have used eBay before, right?

Yeah, but then buyers avoid the listing.