Doctor who died of allergic reaction at Disney Springs

Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:This is really sad and scary.

My child has gluten allergy. We went to Cheesecake Factory once and ordered the GF pasta, verified twice with the waitress that it was GF. After taking two bites, DC started to have reaction and vomited on the way to the bathroom. Thankfully he was okay after that. But the restaurant denied that there's any possibility of cross contamination, which was infuriating because the reaction was right there, on their premise! I've since read many similar stories about Cheesecake Factory--they don't take food allergies very seriously.


They have a HUGE menu. I think it's more difficult for places who serve so much in such volumes to keep track. I am surprised more places don't say they can't accommodate allergies because it is such a huge responsibility.


They have a limited children's menu and on that menu they specifically indicated GF pasta. When a restaurant put something as free of an allergen in print on their menu, people tend to trust that over other choices.



someone messed up and plated one of the regular pastas.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Really sad. With a diary allergy that severe it’s really not safe to eat out at all.


It really is so sad. And I imagine it must be really tough for people with these allergies to walk that line between staying safe, and living a normal life! Poor woman just wanted to enjoy her evening with her family.

You are right that (I assume) she’d still be here had she prepared her dinner herself. But it does bring up an interesting point - IF (big if) the food was contaminated / the breading had nuts or dairy, it does seem like there should be liability here. I know the server is probably young and clueless and not making much money, but if that’s how it went down, that server basically killed her when he/she confirmed to her that the food was nut / dairy free.


I’m sure the assurance was coming from the kitchen. I doubt the server just unilaterally reassured them that everything was fine.


It's been a few years, but when we travelled to Disney with someone with an allergy, every single time they'd mention it to the waiter, the waiter basically stopped everything and went and got the chef. And then the chef talked about what was safe and not safe. At the buffet restaurant the chef literally walked this person around the buffet specifically pointing out what to avoid. So yes, I'm sure it was coming from the kitchen, or at least coming from a list created by the kitchen
Anonymous
I always taste my kids food first. I can tell kid is gluten free right away
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Really sad. With a diary allergy that severe it’s really not safe to eat out at all.


It really is so sad. And I imagine it must be really tough for people with these allergies to walk that line between staying safe, and living a normal life! Poor woman just wanted to enjoy her evening with her family.

You are right that (I assume) she’d still be here had she prepared her dinner herself. But it does bring up an interesting point - IF (big if) the food was contaminated / the breading had nuts or dairy, it does seem like there should be liability here. I know the server is probably young and clueless and not making much money, but if that’s how it went down, that server basically killed her when he/she confirmed to her that the food was nut / dairy free.


I’m sure the assurance was coming from the kitchen. I doubt the server just unilaterally reassured them that everything was fine.


It's been a few years, but when we travelled to Disney with someone with an allergy, every single time they'd mention it to the waiter, the waiter basically stopped everything and went and got the chef. And then the chef talked about what was safe and not safe. At the buffet restaurant the chef literally walked this person around the buffet specifically pointing out what to avoid. So yes, I'm sure it was coming from the kitchen, or at least coming from a list created by the kitchen

That's standard at Disney restaurants and why Disney has such a good reputation in the allergy community. But I don't think Raglan Road is officially Disney, even though it's located at Disney Springs. There are several independent restaurants with locations in Disney Springs.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Really sad. With a diary allergy that severe it’s really not safe to eat out at all.


It really is so sad. And I imagine it must be really tough for people with these allergies to walk that line between staying safe, and living a normal life! Poor woman just wanted to enjoy her evening with her family.

You are right that (I assume) she’d still be here had she prepared her dinner herself. But it does bring up an interesting point - IF (big if) the food was contaminated / the breading had nuts or dairy, it does seem like there should be liability here. I know the server is probably young and clueless and not making much money, but if that’s how it went down, that server basically killed her when he/she confirmed to her that the food was nut / dairy free.


I’m sure the assurance was coming from the kitchen. I doubt the server just unilaterally reassured them that everything was fine.


It's been a few years, but when we travelled to Disney with someone with an allergy, every single time they'd mention it to the waiter, the waiter basically stopped everything and went and got the chef. And then the chef talked about what was safe and not safe. At the buffet restaurant the chef literally walked this person around the buffet specifically pointing out what to avoid. So yes, I'm sure it was coming from the kitchen, or at least coming from a list created by the kitchen

That's standard at Disney restaurants and why Disney has such a good reputation in the allergy community. But I don't think Raglan Road is officially Disney, even though it's located at Disney Springs. There are several independent restaurants with locations in Disney Springs.


It is not a Disney restaurant, it's Irish-owned.
Anonymous
Anonymous wrote:I always taste my kids food first. I can tell kid is gluten free right away


You are some sort of chromatograph?

You can tell if something is grossly gluten free, perhaps, but you can’t tell if it is completely free of contamination. Nice try though
Anonymous
I understand the woman in question had known allergies, but we had a situation with DH a year ago involving stone fruit. He’d never been known to have an issue before, but did have other cross allergies. One tiny slice of nectarine caused an unexpected and terrifying cascade. Thank goodness I knew right away it was an allergic reaction and was able to get Benadryl on board while we sought emergency help.

As posters have pointed out, a mild reaction isn’t always how it plays out, even if that’s the norm.

Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Really sad. With a diary allergy that severe it’s really not safe to eat out at all.


It really is so sad. And I imagine it must be really tough for people with these allergies to walk that line between staying safe, and living a normal life! Poor woman just wanted to enjoy her evening with her family.

You are right that (I assume) she’d still be here had she prepared her dinner herself. But it does bring up an interesting point - IF (big if) the food was contaminated / the breading had nuts or dairy, it does seem like there should be liability here. I know the server is probably young and clueless and not making much money, but if that’s how it went down, that server basically killed her when he/she confirmed to her that the food was nut / dairy free.


I’m sure the assurance was coming from the kitchen. I doubt the server just unilaterally reassured them that everything was fine.


It's been a few years, but when we travelled to Disney with someone with an allergy, every single time they'd mention it to the waiter, the waiter basically stopped everything and went and got the chef. And then the chef talked about what was safe and not safe. At the buffet restaurant the chef literally walked this person around the buffet specifically pointing out what to avoid. So yes, I'm sure it was coming from the kitchen, or at least coming from a list created by the kitchen

That's standard at Disney restaurants and why Disney has such a good reputation in the allergy community. But I don't think Raglan Road is officially Disney, even though it's located at Disney Springs. There are several independent restaurants with locations in Disney Springs.


+1

Disney Springs isn’t Disney.
Anonymous
Anonymous wrote:I can have an allergic reaction anywhere between 15 minutes to hours later. A 45-minute delay is completely within the normal range.



None of this proves that she couldn't have been exposed to something after the meal. She could have come into contact with an allergen anywhere.
Anonymous
I think it's strange someone with several allergies ordered half the things on the menu. That's really rolling the dice. Why not just stick with one thing and verify it's safe?
Anonymous
Anonymous wrote:I think it's strange someone with several allergies ordered half the things on the menu. That's really rolling the dice. Why not just stick with one thing and verify it's safe?


Peanuts and dairy is a lot to navigate.
Anonymous
Anonymous wrote:
Anonymous wrote:I can have an allergic reaction anywhere between 15 minutes to hours later. A 45-minute delay is completely within the normal range.



None of this proves that she couldn't have been exposed to something after the meal. She could have come into contact with an allergen anywhere.


Sure, if she ate something later. But, if she didn't eat anything later, then no.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I can have an allergic reaction anywhere between 15 minutes to hours later. A 45-minute delay is completely within the normal range.



None of this proves that she couldn't have been exposed to something after the meal. She could have come into contact with an allergen anywhere.


Sure, if she ate something later. But, if she didn't eat anything later, then no.


She was alone after. I wonder if they have retraced her steps and what stores she went to.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Really sad. With a diary allergy that severe it’s really not safe to eat out at all.


It really is so sad. And I imagine it must be really tough for people with these allergies to walk that line between staying safe, and living a normal life! Poor woman just wanted to enjoy her evening with her family.

You are right that (I assume) she’d still be here had she prepared her dinner herself. But it does bring up an interesting point - IF (big if) the food was contaminated / the breading had nuts or dairy, it does seem like there should be liability here. I know the server is probably young and clueless and not making much money, but if that’s how it went down, that server basically killed her when he/she confirmed to her that the food was nut / dairy free.


I’m sure the assurance was coming from the kitchen. I doubt the server just unilaterally reassured them that everything was fine.


It's been a few years, but when we travelled to Disney with someone with an allergy, every single time they'd mention it to the waiter, the waiter basically stopped everything and went and got the chef. And then the chef talked about what was safe and not safe. At the buffet restaurant the chef literally walked this person around the buffet specifically pointing out what to avoid. So yes, I'm sure it was coming from the kitchen, or at least coming from a list created by the kitchen

That's standard at Disney restaurants and why Disney has such a good reputation in the allergy community. But I don't think Raglan Road is officially Disney, even though it's located at Disney Springs. There are several independent restaurants with locations in Disney Springs.


It is not a Disney restaurant, it's Irish-owned.



also, in the story, the waiter didn't go and ask. Personally, if I had severe food allergies - even traveling with epi-pen, which I did for decades with my kids - I would never believe what a busy waiter tells me. Anything with a batter would be of concern
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I can have an allergic reaction anywhere between 15 minutes to hours later. A 45-minute delay is completely within the normal range.



None of this proves that she couldn't have been exposed to something after the meal. She could have come into contact with an allergen anywhere.


Sure, if she ate something later. But, if she didn't eat anything later, then no.


She was alone after. I wonder if they have retraced her steps and what stores she went to.


Given she's been navigating this allergy successfully for years, it was most likely the restaurant's poor food handling and not her buying something random from a store. But, they can check for that.
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