S/o What the f do you all want from doctors?

Anonymous
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Anonymous wrote:Everyone is mad at doctors. We should be mad at insurance companies and health systems. We should be mad at the broken free market system and republicans in general.

EMRs, while good in theory and intention, were a disaster to roll out. I’m curious how much time and money is spent implementing, maintaining and using these systems instead of focusing on the patient - a recurring complaint on this thread.

Medicine has become like everything else. Ruined by private equity and other bored, rich AHs who are looking for a new “tech disruption”


EMRs were a disaster to roll out because doctors and practices first did a horrible job picking systems, and then did a horrible job training their staff to use them. They made a self-fulfilling prophecy: they decided EMRs were going to be horrible, so they bought the cheapest EMRs they could find, which were obviously going to be horrible.

You really, really don't want to go back to paper charts.


What I hate is having different doctors on different electronic records portals. I've started picking doctors and specialists who use the same portal so they can all see my medical history and I'm not repeating tests or carrying records between practices. Nationalized health systems tend to do this automatically.

There again I saw someone in her complaining that she didn't want doctors seeing her past ER records.


That's not a red flag at all...



The ableism of this post suggests you've never had a whitecoat misdiagnose you in your <10 minute visit. ER docs are not exactly known for their deep compassion. And if you were in the ER for a mental health crisis, the odds of you getting misdiagnosed in a way that might permanently alter how you're seen by future clinicians is significant.

Universal recordkeeping with patient review and ability to redact and/or dispute input is the solution. Doctors shouldn't be allowed to pass notes about their patients w/o patient consent, and patients should be able to flag and comment on their own charts to dispute accuracy.

I've had several doctors write that they did things they didn't ("counseled re: nutrition" is the usual culprit) and a few leave out things they did say and probably shouldn't have.


Well ER attendings get to deal with all kinds of things. Like people dying on them from a heart attack and triaging some guy with half his brain coming out after a motorcycle wreck.

Anyhow, WTF are you going to the ER for a mental health crisis? You can’t write this stuff if you tried.


Since you’re obviously experienced, I am sure we’d all benefit from your obviously well-informed recommendations about how to correctly be a person, or caregiver of a person, with suicidality in a completely broken health care system.

Do tell.


Not clog up the ER. That’s what. This thread really delivers on the ridiculous expectations. Now we’ve moved on to burdening the ER with mental health crisis. That makes a ton of sense.


As predicted, we clearly have all benefitted from your well-informed recommendations, in the sense that we now know that you are talking out of your butthole. Go right on doing that.
Anonymous
None of us US citizens seem to be able to fix America, but we can do our best with the part of it under our control.

When doctors get pushed past the point of being able to cope with the constraints of their worklife, they are increasingly marking off the small space where they can control it. Concierge. It works great. The extra fees pay for all the things small practice docs didn't have to cover decades ago: EMR, maintenance, cell phones increasing the expectation of availability, tracking literally hundreds to thousands of lab tests and interventions that didn't even exist 30 minutes ago, navigating and negotiating through the websearch information any given person can bring through the door to discuss, all of it.

Medicine isn't what it used to be. Old docs were sounding that bell for a long time, but it really ramped up in the 90s and early 2000s. Boy, were they right.
Anonymous
^^30 years ago
Anonymous
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Anonymous wrote:Doctors have reasons they are late, and so do patients. You should not assume yours are valid and the patient’s are not.

At least have your office call people in advance when you know you are running way late. And for God’s sake apologize to those who came on time and have been waiting for a half hour or more . And if you are going to charge those who are delayed, you need to pay your waiting patients when you are delayed. You are really not the only busy, important person in this equation, whose time has value.


The charge is there as a deterrent. JFC people are dumb.

If this is the level of intelligence you can bring to this problem, I can assure you your time is not that valuable. I guess you won’t be buying concierge medicine to avoid wasting your highly valuable time.


Well, deterrence and greed. But what is our option if we bill by the hour and your delay (which I have seen can be caused by eating the free food delivered by a drug rep) costs us money??

I guess our deterrence is publishing a bad review online. But we have no way to recoup our loss. Have that ever even crossed your self-important brain?


Well, the joke is on you I guess. I’m the person you quoted. I’m not a doctor.

Let me guess. You are a lawyer. Maybe one in a big law firm environment. Guess what? So am I! Hilarious. The difference here is I know I’m not all that important in the grand scheme of things and I am aware of the limitations of the system. I also have some semblance of work life balance such that I don’t equate all time not working as lost money.

If you don’t like it, and you are as fancy and valuable as you suggest, pay for concierge. It isn’t worth it to me, so I don’t.
Anonymous
Don’t have time to read the whole thread, but I am a doctor… and I can’t stand going to the doctor!

They talk down to me, spend 3 minutes with me, chastise me for diagnosing myself, and then in the same breath ask me why I am bothering them with a silly problem and ask why I can’t just take care of it myself.

I have an MD, PhD, am a professor at a med school, and have 20 years of experience in my specialty (albeit in a specialty that is not patient-facing - radiology).

So yeah, I hate it, too. That said, I understand why my colleagues treat me like crud - it’s just the way things are. They have no time and are being squeezed by the admins. I think that things will have to hit rock bottom and then the whole system re-organized.

Sorry everyone!
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Posters:

Why are doctors running late

Posters:

My doctors doesn’t spend enough time with me.

Which do you want? If doctors take the time to listen, they will be behind. There are booked for 15 mins which includes the vitals.


If your whole model is based on you not having the time to do the work, at some point you’re not really doing the work, are you?

That’s what the f we all want from doctors: for them to get loud enough about it to CHANGE IT.


How? You seem to think there is a way to do it, or that doctors can. You seem to be a citizen in a country going down in flames, politically -- so why haven't you CHANGED IT? why haven't you FIXED AMERICA?

Maybe because you can't, even you are a part of it. But yeah, nobody outside the country can fix America, either. Not so far.


Doctors’ professional organizations have stood shoulder to shoulder against most innovations that would improve the system for patients. (The AMA even opposed Medicare!) Maybe start by getting your own orgs, which you do control, acting for the greater good and not just for docs.

It is for sure what I am doing in the parallel circumstances in my own life to which you point.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Posters:

Why are doctors running late

Posters:

My doctors doesn’t spend enough time with me.

Which do you want? If doctors take the time to listen, they will be behind. There are booked for 15 mins which includes the vitals.


If your whole model is based on you not having the time to do the work, at some point you’re not really doing the work, are you?

That’s what the f we all want from doctors: for them to get loud enough about it to CHANGE IT.


How? You seem to think there is a way to do it, or that doctors can. You seem to be a citizen in a country going down in flames, politically -- so why haven't you CHANGED IT? why haven't you FIXED AMERICA?

Maybe because you can't, even you are a part of it. But yeah, nobody outside the country can fix America, either. Not so far.


Doctors’ professional organizations have stood shoulder to shoulder against most innovations that would improve the system for patients. (The AMA even opposed Medicare!) Maybe start by getting your own orgs, which you do control, acting for the greater good and not just for docs.

It is for sure what I am doing in the parallel circumstances in my own life to which you point.


How? I was a member of the AMA, but stopped giving them membership money because my voting didn't matter. I'm still a member of the AAP, which was formed in opposition to the AMA opposing Medicare and still supports universal health care for our patients.

But you don't care about that, do you?

AAP champions universal health coverage for all children in all settings
https://publications.aap.org/aapnews/news/6554/AAP-champions-universal-health-coverage-for-all

https://www.aap.org/en/advocacy/health-care-access-coverage/
AAP Advocacy: Health Care Access & Coverage

So are you, what, running for political office? Are you actually changing anything, or are you just trumpeting around on the internet what you think other people should be doing? Why aren't you fixing America? A heckuva lot of your reps aren't doing what they should. Fix it.
Anonymous

PS: You're pretty free with the insults, but do you know why it's the American Academy of Pediatrics, not the American Academy of Pediatricians? That was a deliberate choice.

MY medical organizations stand shoulder to shoulder with patients. MY medical organizations put patients first, not docs.

But you don't care about my medical organizations, because they aren't a good talking point for you. You can do better.
Anonymous
Anonymous wrote:
Anonymous wrote:Posters:

Why are doctors running late

Posters:

My doctors doesn’t spend enough time with me.

Which do you want? If doctors take the time to listen, they will be behind. There are booked for 15 mins which includes the vitals.


If your whole model is based on you not having the time to do the work, at some point you’re not really doing the work, are you?

That’s what the f we all want from doctors: for them to get loud enough about it to CHANGE IT.



They are voting with their feet and trying to unionize or just going concierge. The acceleration of concierge practices has been astounding. I bet in the future most MDs will be concierge and a rotation of NP/PAs will do primary care. This may be a win- win since most people like NP/PA (the main downside is who will train them?)
Anonymous
Anonymous wrote:Don’t have time to read the whole thread, but I am a doctor… and I can’t stand going to the doctor!

They talk down to me, spend 3 minutes with me, chastise me for diagnosing myself, and then in the same breath ask me why I am bothering them with a silly problem and ask why I can’t just take care of it myself.

I have an MD, PhD, am a professor at a med school, and have 20 years of experience in my specialty (albeit in a specialty that is not patient-facing - radiology).

So yeah, I hate it, too. That said, I understand why my colleagues treat me like crud - it’s just the way things are. They have no time and are being squeezed by the admins. I think that things will have to hit rock bottom and then the whole system re-organized.

Sorry everyone!


You are awesome!
Anonymous
Yes! And can you listen to the awesome doc!

I understand why my colleagues treat me like crud - it’s just the way things are. They have no time and are being squeezed by the admins. I think that things will have to hit rock bottom and then the whole system re-organized.
Anonymous
Anonymous wrote:I don’t care what they make. Raise it, lower it, whatever.

I want them to prioritize me as the patient over interacting with the EMR, not to be supercilious AHs, and to answer calls/emails with correct information—not patronizing gatekeeping—in fewer than 72 hours.

I would appreciate it if fewer PCPs punted every single illness involving an identifiable body system to a specialist, but this is lower-level.

If they are going to do this, however, I would like them to actually coordinate care.


Yes!
Anonymous
I want them to listen to what I'm telling them and not dismiss my concerns without any consideration. Example: never ever ever had high blood pressure outside of pre-eclampsia during pregnancy. In my 50's, after COVID (which I had not had but had the vaccine), blood pressure significantly higher than typical for me at GI doctor office visit. Dr's first response: it's not that high. (It is for me!) Second response: some people have white coat high blood pressure due to anxiety at doctor appointments (in my 50+ years of life, this has never ever been the case for me!) Third response: you can get a monitor at CVS and check it at home if you're concerned.

I want them to try to figure out what the cause of something is instead of going "hmm" and moving on with the exam never to return.

I want them to take the information from other doctors and specialists as a whole and consider relationships between medical findings. The rare doctors we've had that actually did this were old, experienced, and since retired.

Young doctors coming out just don't do these things and apparently aren't trained to. Our most current PCP even told my spouse that they would take the practice's PA over all of the new MDs there.
Anonymous
I want them to look for zebras sometimes.

I also want them to admit when something is beyond their scope of practice.

I had severe bleeding from fibroids. An OB/GYN in the practice I go to just causally told me to take Vitron C. I had the good sense to make appointments with both a hematologist and a highly regarded surgical GYN. By the time I saw the hematologist, I was so anemic he was surprised that I was able to drive myself to his office.

The surgical gyn I saw was amazing. He did a procedure to understand why I was bleeding so badly. Based on that, he fully explained my options, from least invasive to most invasive. And told me how much time I’d have before I would likely need to come back. Six years later, I saw him again, and the choice I made was outside of his scope of practice. He arranged for me to meet a new doctor to be treated with a procedure he couldn’t perform. And then scheduled a follow up after that procedure by the other doctor. I adore him as much as you can adore a person you have only spent a couple hours with across a decade.
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