what happened to my All Clad nonstick?

[Anonymous]

As someone who never used non stick would you mind telling me why you use it? I use cast iron and enamel cast iron and sometimes regular aluminum? pots for boiling, soup, etc. Is it because you want to cook healthier without any butter or oil? Why not use a regular skillet? Especially since there are very real dangers to nonstick when it erodes?

[Anonymous]

Anonymous wrote:I actually mailed my 8-year old All-Clads back to the company when the nonstick coating stopped working. They refused to replace them, stating that the discoloration on the bottom of the indicated that I must have used the pan on high heat (and not on medium-low, as recommended) and thus they would not honor the warranty. I was frustrated because the shipping of those heavy pans was expensive!

Wow. That is terrible customer service.

[Anonymous]

Anonymous wrote:I didn’t think you were supposed to use nonstick for so long. I thought it wore down after a couple of years.

This is what I concluded after looking to buy a nonstick skillet. I went with a Zwilling Madura that was about $50 (at the time for the 12") with the expectation that I would have to replace it in about 2 years with regular use. I feel like that was a good value. I always handwash it, but the rest of the family is not as observant, so I also wanted something that would go in the dishwasher.

I tried to do all stainless, but after too many burned things I had to scrub off I wanted a nonstick option.

[Anonymous]

The All Clad lifetime warranties on d3 stainless steel non-stick frying (skillet) pans are not worth the toilet paper they are written on. After my proper usage for almost 5 yrs, both my skillets (12" and 14") showed pitting, peeling and stickiness to the non-stick surfaces. As expected they claim that this was due to my abuse and my applying excessive heat. They are wrong, but they will no consider replacing these very costly skillets. I had been using All Clad cookware for more than 30-years, well no more, and I want to make sure everyone realizes that "lifetime" means nothing to All Clad. Their non-stick surfaces have a limited lifespan which they will not acknowledge.

Boo to All Clad.

[Anonymous]

Anonymous wrote:You can't use too high of heat on non-stick. Also, no metal utensils.

non-stick freaks me out. the chemical coating does not break down in your body and is pretty much lodged inside of you permanently if you ingest it. who knows what kind of effects that has on reproductive health.

+100. I ate enough of this chemical coating growing up.

[Anonymous]

Go shopping. Get a new plan.

[Anonymous]

What a joke, i had this same issue and i graduated top 10 magna cum laude from the The Art Institute with my culinary degree. My wife graduated from the same school but for pastry. This happened to our rondauxe. Same garbage "you cooked on high" heat. So let me get this right i buy the "Ferrari" of cookware and i cant drive it? Bahahah imagine if Ferrai said "its clear you went over 100mph in your car, so because of your "wreckless" driving you have voided the warranty. Hey all-clad take your craptastic SUPERIOR "non-stick" and stick it where the sun dont shine!!!

[Anonymous]

Anonymous wrote:I've called Revereware about a non-stick skillet, they replaced it no-questions-asked. Non-stick simply does not last very long. Since All-clad guarantees their non-stick for life, call All-clad and see what they'll do for you.

http://www.all-clad.com/Pages/Customer%20Service/Guarantee.aspx


PS -- you can fry eggs in stainless steel or cast iron about as easily as non-stick, without the risk of chemicals.

That cast iron has to be smooth and seasoned but yeah

[Anonymous]

I’m shocked people expect a nonstick skillet to last more than a few years. I don’t care what the brand is, with normal wear and tear and usage, they need to be replaced every 2-4 yrs. The life lifetime warranty is for defects, not normal wear and tear. I’d be embarrassed to try and get a free replacement for an 8 yr old nonstick skillet. That is policy abuse.

[Anonymous]

Anonymous wrote:I replace mine every four years or so. I have a bunch of them sitting here, because it seems so wasteful to put them in the landfill -- does anyone know where they could be recycled in some way?

If you live in Montgomery county you can take them to scrap metal recycling at the Transfer station on Shady grove.

[Anonymous]

We just replaced them frequently. It's not like a cast iron that is supposed to last forever. Just get a new one.

[Anonymous]

Anonymous wrote:The All Clad lifetime warranties on d3 stainless steel non-stick frying (skillet) pans are not worth the toilet paper they are written on. After my proper usage for almost 5 yrs, both my skillets (12" and 14") showed pitting, peeling and stickiness to the non-stick surfaces. As expected they claim that this was due to my abuse and my applying excessive heat. They are wrong, but they will no consider replacing these very costly skillets. I had been using All Clad cookware for more than 30-years, well no more, and I want to make sure everyone realizes that "lifetime" means nothing to All Clad. Their non-stick surfaces have a limited lifespan which they will not acknowledge.

Boo to All Clad.

You revived a 10 year old thread to complain about non-stick? It’s 2023, who even uses non stick anymore?