Stubhub: do we have any recourse?

[Anonymous]

Anonymous wrote:

Anonymous wrote:OP, I like the small claims court suggestion. Read every bit of fine print and then file. Email StubHub and ask them to explain exactly what happened in your situation to cause them to cancel your purchase so close in time to the event. Have you asked them to reimburse you for parking and whatever else? Give them a chance to explain and to make you whole, then when they don’t, file in small claims court. Make this your mission and if you have kids, make it a civics lesson.

I don’t understand why anyone is blaming OP. I’ve gotten to the Kennedy Center with very little time to spare. Sometimes schedules just work out that way. And if you “know” you have a reserved seat, it’s not a big deal to arrive very close to show time.

Such a stupid idea. It would cost more to sue than what they spent for parking. Complete waste of time. It’s their fault for buying from Stubhub instead of directly from KC.

Talk about blaming the victim. You seem unaware that not everyone in the world buys lots of tickets to events and is super savvy about third party resellers. Sometimes people just want to see a freaking show and don't know, or have time to navigate, the arcana of ticket resellers' reputations. But you do you. Enjoy feeling superior up there on your high horse, as you insult the OP for what was StubHub's vileness.

Do you have any actual, constructive, useful advice to offer to people who want to see shows but (thanks to bots and resellers and fast sellouts of popular shows) cannot possibly score a ticket directly from venues? No? I bet not.

[Anonymous]

Anonymous wrote:We bought tickets for a show on Christmas Day. The seller never sent them. We got a refund but I had to wait until the day of the show for Stubhub to do anything. So we couldn’t even make other plans. This is actually the second time I’ve bought tickets on stubhub that didn’t come through. And I used to have very good luck with them. No more.

Every time this subject comes up, people try to blame the purchaser. Maybe the majority of sales do go through, but when they don't or when you don't get the tickets until hours or minutes before the show, a refund of the purchase price or even getting tickets shortly before the show does not make up for the stress, inconvenience, and potential travel/parking costs buyers incur. I started a thread about this a while back after tickets I purchased fell through less than an hour before showtime. I now only use Stubhub if the ticket is available for instant transfer or if I buy at the last minute for a local event, which will cost me nothing if the order isn't fulfilled.

It's so frustrating!

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP, I like the small claims court suggestion. Read every bit of fine print and then file. Email StubHub and ask them to explain exactly what happened in your situation to cause them to cancel your purchase so close in time to the event. Have you asked them to reimburse you for parking and whatever else? Give them a chance to explain and to make you whole, then when they don’t, file in small claims court. Make this your mission and if you have kids, make it a civics lesson.

I don’t understand why anyone is blaming OP. I’ve gotten to the Kennedy Center with very little time to spare. Sometimes schedules just work out that way. And if you “know” you have a reserved seat, it’s not a big deal to arrive very close to show time.

Such a stupid idea. It would cost more to sue than what they spent for parking. Complete waste of time. It’s their fault for buying from Stubhub instead of directly from KC.

Talk about blaming the victim. You seem unaware that not everyone in the world buys lots of tickets to events and is super savvy about third party resellers. Sometimes people just want to see a freaking show and don't know, or have time to navigate, the arcana of ticket resellers' reputations. But you do you. Enjoy feeling superior up there on your high horse, as you insult the OP for what was StubHub's vileness.

Do you have any actual, constructive, useful advice to offer to people who want to see shows but (thanks to bots and resellers and fast sellouts of popular shows) cannot possibly score a ticket directly from venues? No? I bet not.

Please quote anything I said that is evidence that I blamed the victim. I simply said suing stubhub is stupid and a waste of more money and time.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP, I like the small claims court suggestion. Read every bit of fine print and then file. Email StubHub and ask them to explain exactly what happened in your situation to cause them to cancel your purchase so close in time to the event. Have you asked them to reimburse you for parking and whatever else? Give them a chance to explain and to make you whole, then when they don’t, file in small claims court. Make this your mission and if you have kids, make it a civics lesson.

I don’t understand why anyone is blaming OP. I’ve gotten to the Kennedy Center with very little time to spare. Sometimes schedules just work out that way. And if you “know” you have a reserved seat, it’s not a big deal to arrive very close to show time.

Such a stupid idea. It would cost more to sue than what they spent for parking. Complete waste of time. It’s their fault for buying from Stubhub instead of directly from KC.

Talk about blaming the victim. You seem unaware that not everyone in the world buys lots of tickets to events and is super savvy about third party resellers. Sometimes people just want to see a freaking show and don't know, or have time to navigate, the arcana of ticket resellers' reputations. But you do you. Enjoy feeling superior up there on your high horse, as you insult the OP for what was StubHub's vileness.

Do you have any actual, constructive, useful advice to offer to people who want to see shows but (thanks to bots and resellers and fast sellouts of popular shows) cannot possibly score a ticket directly from venues? No? I bet not.

Please quote anything I said that is evidence that I blamed the victim. I simply said suing stubhub is stupid and a waste of more money and time.

Whoops- you weren’t quoting me! I said suing is a stupid idea. I did not say it was Op’s fault.

[Anonymous]

Anonymous wrote:

Anonymous wrote:W haven’t had these experiences but it makes me so nervous. We have to use StubHub or similar these days for popular events because they are sold out so quickly, or there’s a lottery etc. Like, what’s the other option if it’s just not available directly from the site?

This mess is why we needed Congress to pass and a president to sign the TICKET Act, a bill designed to regulate these third-party ticket resellers. The House passed the act, but it went into limbo in the Senate and now? The incoming administration will ax it. They're saying it's all about budget cuts but let's face it, there will be no appetite for regulating anything once Jan. 20 arrives.

So, Congress was aware of the issue, and wanted to fix it (at least, the House did) but we consumers will continue to be screwed. So much for supporting the "little guy" against the behemoth money-making ticket resellers....

https://www.recordingacademy.com/advocacy/news/house-senate-critical-steps-ticketing-reform 2023: moving toward reforming ticket sales practices.

https://www.digitalmusicnews.com/2024/12/23/ticket-act-dumped-by-congress-budget-cuts/ Late 2024: Screw you, consumers.

Republican congress passed it.

Democratic senate did not.

And you are saying the Republican president won't sign the republican bill?

Your odds have never been greater for this republican bill to pass now that you have a Republican congress, senate and president.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:W haven’t had these experiences but it makes me so nervous. We have to use StubHub or similar these days for popular events because they are sold out so quickly, or there’s a lottery etc. Like, what’s the other option if it’s just not available directly from the site?

This mess is why we needed Congress to pass and a president to sign the TICKET Act, a bill designed to regulate these third-party ticket resellers. The House passed the act, but it went into limbo in the Senate and now? The incoming administration will ax it. They're saying it's all about budget cuts but let's face it, there will be no appetite for regulating anything once Jan. 20 arrives.

So, Congress was aware of the issue, and wanted to fix it (at least, the House did) but we consumers will continue to be screwed. So much for supporting the "little guy" against the behemoth money-making ticket resellers....

https://www.recordingacademy.com/advocacy/news/house-senate-critical-steps-ticketing-reform 2023: moving toward reforming ticket sales practices.

https://www.digitalmusicnews.com/2024/12/23/ticket-act-dumped-by-congress-budget-cuts/ Late 2024: Screw you, consumers.

Republican congress passed it.

Democratic senate did not.

And you are saying the Republican president won't sign the republican bill?

Your odds have never been greater for this republican bill to pass now that you have a Republican congress, senate and president.

Dud you bother to read the linked article from Digital Music News? Have you followed the bill in the last few weeks since the election? The bill is dead now because the incoming administration has wrapped it into the many things they plan to ax to achieve their budget cuts. Stay up to date, PP, and don't be so naive.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP, I like the small claims court suggestion. Read every bit of fine print and then file. Email StubHub and ask them to explain exactly what happened in your situation to cause them to cancel your purchase so close in time to the event. Have you asked them to reimburse you for parking and whatever else? Give them a chance to explain and to make you whole, then when they don’t, file in small claims court. Make this your mission and if you have kids, make it a civics lesson.

I don’t understand why anyone is blaming OP. I’ve gotten to the Kennedy Center with very little time to spare. Sometimes schedules just work out that way. And if you “know” you have a reserved seat, it’s not a big deal to arrive very close to show time.

Such a stupid idea. It would cost more to sue than what they spent for parking. Complete waste of time. It’s their fault for buying from Stubhub instead of directly from KC.

Talk about blaming the victim. You seem unaware that not everyone in the world buys lots of tickets to events and is super savvy about third party resellers. Sometimes people just want to see a freaking show and don't know, or have time to navigate, the arcana of ticket resellers' reputations. But you do you. Enjoy feeling superior up there on your high horse, as you insult the OP for what was StubHub's vileness.

Do you have any actual, constructive, useful advice to offer to people who want to see shows but (thanks to bots and resellers and fast sellouts of popular shows) cannot possibly score a ticket directly from venues? No? I bet not.

Please quote anything I said that is evidence that I blamed the victim. I simply said suing stubhub is stupid and a waste of more money and time.

Please quote you? Gladly.

"It's their fault for buying from StubHub instead of directly from the KC"

If the exact words "it's their fault" are not laying blame, WTF is?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP, I like the small claims court suggestion. Read every bit of fine print and then file. Email StubHub and ask them to explain exactly what happened in your situation to cause them to cancel your purchase so close in time to the event. Have you asked them to reimburse you for parking and whatever else? Give them a chance to explain and to make you whole, then when they don’t, file in small claims court. Make this your mission and if you have kids, make it a civics lesson.

I don’t understand why anyone is blaming OP. I’ve gotten to the Kennedy Center with very little time to spare. Sometimes schedules just work out that way. And if you “know” you have a reserved seat, it’s not a big deal to arrive very close to show time.

Such a stupid idea. It would cost more to sue than what they spent for parking. Complete waste of time. It’s their fault for buying from Stubhub instead of directly from KC.

Talk about blaming the victim. You seem unaware that not everyone in the world buys lots of tickets to events and is super savvy about third party resellers. Sometimes people just want to see a freaking show and don't know, or have time to navigate, the arcana of ticket resellers' reputations. But you do you. Enjoy feeling superior up there on your high horse, as you insult the OP for what was StubHub's vileness.

Do you have any actual, constructive, useful advice to offer to people who want to see shows but (thanks to bots and resellers and fast sellouts of popular shows) cannot possibly score a ticket directly from venues? No? I bet not.

Please quote anything I said that is evidence that I blamed the victim. I simply said suing stubhub is stupid and a waste of more money and time.

Whoops- you weren’t quoting me! I said suing is a stupid idea. I did not say it was Op’s fault.

I was referring to the PP who did say it was the OP's fault. Two of you PPs said suing was a waste of time. I was referring only to the one who added jerkish insults blaming the victim.

[Anonymous]

Anyone who buys from a 3rd party seller is an idiot to begin with.