Airbnb problem

Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:OP here. Hmmm…I don’t get the impression that it’s a scam. I own rentals and the A/C has broken and we’ve been in a rental and the A/C has broken while we’re there and we had to leave early.

Aruba is too hot year round for open windows. But I will suggest portable AC.


It’s the combination of it being broken right before you even arrive AND the part is on order. Like you said EVERYONE has AC in Aruba, they have a huge AC market. Supplies should be plentiful.


Even on the continental US you can wait 2-3 weeks for a part.

I'd cancel and get hotel rooms.


OP here. Hotel rooms don't work for us given the composition of our group. If it were just us, the nuclear family, we would have gone with an all inclusive. But, it's not.
Anonymous
Please come back after your trip and give us an update, Op!
Anonymous
Anonymous wrote:

We had a host who had a plumbing issue about 2 weeks before we arrived. Wasn't a bait and switch - just couldn't host us and canceled the booking. We reached out to Airbnb because it was peak summer and options were very sparse- there was literally nothing even close to comparable within 5 miles for our dates on Airbnb. I pushed hard and got them to give us an extra $75/day in cash beyond the refund amount, to cover some of the difference of the cost of the closest available hotel option.

OP I would go a similar route with Airbnb if you are getting bad vibes about this, or the alternative is seemingly perfectly fine (good reviews, etc) but not acceptable to you.


It's hilarious to me that AirBnB markets itself as providing a less touristy experience, a chance to get to know authentic neighborhoods in a city and the "real" living experience of a place. And then people expect the whole neighborhood they've booked in to be filled with matching properties to rent. I can't roll my eyes far back enough.
Anonymous
Anonymous wrote:
Anonymous wrote:

We had a host who had a plumbing issue about 2 weeks before we arrived. Wasn't a bait and switch - just couldn't host us and canceled the booking. We reached out to Airbnb because it was peak summer and options were very sparse- there was literally nothing even close to comparable within 5 miles for our dates on Airbnb. I pushed hard and got them to give us an extra $75/day in cash beyond the refund amount, to cover some of the difference of the cost of the closest available hotel option.

OP I would go a similar route with Airbnb if you are getting bad vibes about this, or the alternative is seemingly perfectly fine (good reviews, etc) but not acceptable to you.


It's hilarious to me that AirBnB markets itself as providing a less touristy experience, a chance to get to know authentic neighborhoods in a city and the "real" living experience of a place. And then people expect the whole neighborhood they've booked in to be filled with matching properties to rent. I can't roll my eyes far back enough.


Didn't expect there to be under the circumstances. Just stating the situation, meaning Airbnb had no comparable inventory to offer, so they went above the original refund cost to help make up most of the cost of replacement hotel room(s).
Anonymous
OP here reporting back.

The rebooked condo was completely fine and the property was nice. There was a cute little beach across the street and the view was beautiful. All in all, no problem.
Anonymous
Exactly why we dint rent from random people in the internet.
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