I've been on hold with Bank of America for 45 minutes

[Anonymous]

I've been on hold with ups for 44:33. They are being total assholes about letting me pick up my package in my name I shipped to my DD's college town. Because I have an out of state drivers license and because her dorm isn't the address on my license. Thing is, it's my package in my name and I'm trying to pick it up. They will not accept two valid forms of photo ID. No they want my SS and a passport. I'm an American not a foreigner and this is not Nazis Germany.

[Anonymous]

You have a heloc. Transfer 8001 dollars from that to your checking account.

[Anonymous]

OP, there is a site called Rip Off Report, and you can complain there.

[Anonymous]

Anonymous wrote:

Anonymous wrote:BoA is awful.

This. I will never understand why anyone would stay with them. We have had nothing but great service from both USAA and Justice Federal Credit Union. We had an account with BoA for six months. Never again!

Left BofA years ago and never looked back. The final straw was the way they rearranged processing of payments and deposits to put us in the red and collect NSF fees. Example: deposit cash one day, then go shopping the next. The shopping transactions would be re-ordered and processed first, largest to smallest, then the cash deposit. So if I had $200 in the account and deposited an additional $500, then grabbed a coffee, got gas, went grocery shopping, and paid my utility bill, the utility bill would be processed first, then the grocery store, which would take out the $200 and put me under, then a $35 fee, then the coffee and gas, and two more $35 fees, and THEN the $500 deposit. This happened numerous times to us, and then we noticed it would be over a period of a few days, because they can only collect so many NSF fees per day. I got nowhere complaining with it, and they were shady there too. I was working with one agent to "investigate" my claims, and we traded voicemail messages. I would leave a message saying "I'm available from 9:00am to 1:00pm tomorrow, please call me back then." At 1:15, the person would call and leave another message. Shady, shady stuff. And then they got sued for it all, and it was a systematic practice!

Terrible, terrible.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:BoA is awful.

This. I will never understand why anyone would stay with them. We have had nothing but great service from both USAA and Justice Federal Credit Union. We had an account with BoA for six months. Never again!

Left BofA years ago and never looked back. The final straw was the way they rearranged processing of payments and deposits to put us in the red and collect NSF fees. Example: deposit cash one day, then go shopping the next. The shopping transactions would be re-ordered and processed first, largest to smallest, then the cash deposit. So if I had $200 in the account and deposited an additional $500, then grabbed a coffee, got gas, went grocery shopping, and paid my utility bill, the utility bill would be processed first, then the grocery store, which would take out the $200 and put me under, then a $35 fee, then the coffee and gas, and two more $35 fees, and THEN the $500 deposit. This happened numerous times to us, and then we noticed it would be over a period of a few days, because they can only collect so many NSF fees per day. I got nowhere complaining with it, and they were shady there too. I was working with one agent to "investigate" my claims, and we traded voicemail messages. I would leave a message saying "I'm available from 9:00am to 1:00pm tomorrow, please call me back then." At 1:15, the person would call and leave another message. Shady, shady stuff. And then they got sued for it all, and it was a systematic practice!

Terrible, terrible.

If your deposit was too late, then it got posted the next day. That could have been the issue.
Although, cash is supposed to post immediately, but usually the receipt or something on the ATM screen will tell you either way.

You probably could have argued about this inside a branch as well, that is what the desk people are for.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:BoA is awful.

This. I will never understand why anyone would stay with them. We have had nothing but great service from both USAA and Justice Federal Credit Union. We had an account with BoA for six months. Never again!

Left BofA years ago and never looked back. The final straw was the way they rearranged processing of payments and deposits to put us in the red and collect NSF fees. Example: deposit cash one day, then go shopping the next. The shopping transactions would be re-ordered and processed first, largest to smallest, then the cash deposit. So if I had $200 in the account and deposited an additional $500, then grabbed a coffee, got gas, went grocery shopping, and paid my utility bill, the utility bill would be processed first, then the grocery store, which would take out the $200 and put me under, then a $35 fee, then the coffee and gas, and two more $35 fees, and THEN the $500 deposit. This happened numerous times to us, and then we noticed it would be over a period of a few days, because they can only collect so many NSF fees per day. I got nowhere complaining with it, and they were shady there too. I was working with one agent to "investigate" my claims, and we traded voicemail messages. I would leave a message saying "I'm available from 9:00am to 1:00pm tomorrow, please call me back then." At 1:15, the person would call and leave another message. Shady, shady stuff. And then they got sued for it all, and it was a systematic practice!

Terrible, terrible.

I wonder if there is a class action lawsuit about that??? My son's bank (BancorpSouth, I think) was doing the same thing. My son was awarded money as part of a class action lawsuit against th bank