The PP is right. I hardly ever hear "You're welcome" anymore. |
Other than the Millennial comment, I agree with this. You should be saying You're Welcome in business correspondence. No Worries and No Problems are way too casual. And, if I've given you something to do, of course it's not a problem, it's your JOB. |
Your welcome is not an appropriate alternative to no worries. "Jane, attached is the document that we discussed, again my apologies for the last minute Rush. Jim" No worries is a casual response to a close coworker professing an apology or using and apologetic tone (and a confirmation of receipt). You're welcome and thank you are not always appropriate alternatives. |
I often assist with last minute requests that are NOT my job. I'm sure as hell not going to thank you for your lack of planning and foresight. |
Agreed. Will do. Happy to help. |
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Right, the PP stated to use them expressly WHEN they are warranted. A lot of people use "no problem" nowadays as a substitute for "You're welcome" even when "You're welcome" is appropriate for the situation. |
NP here, I tend to agree that "no worries" is a bit too casual in an office environment. Perhaps to a colleague, but not to a boss or subordinate. In response to the note above, I would respond "No problem. Thanks for putting in the extra effort to get it done on time." |
no boyfriend no problem |
I wouldn't let your boss hear you going on about what's not your job, but that's another topic. You assisting other people and my working with a subordinate are two different issues. "Paul, Thanks for faxing Mr. Smith that proposal!" Paul: "No Problem" is much different than your specific situation. A subordinate should not be responding No Worries or No Problems to someone higher who has asked them to do something. I'd still argue that No Worries and No Problems are too casual for anything but a friendly relationship in a workplace. "Paul, here are the materials you'll need to get this report done, I was supposed to deliver EOD today and won't be able to get to. Thanks!" in that case I'd respond "Got it. I'll let you know if I have any questions." |
I absolutely loathe this expression, if only because my colleagues use it as a general confirmation, in response to emails that contain zero action items. "Hi team, I'll be out of the office until noon tomorrow. Just wanted to let you know. Thanks, Jane" response: "Will do." from at least 3 people. |
I think you're assuming that everyone has the same level of formality in their workplace. |
Agreed, but I think you can work in a fast food place, and I still wouldn't respond to my boss thanking me for cleaning the milkshake machine with 'No Problem'. |
+1 |
I often get effusive thanks for helping people with last-minute tasks and requests, not all of which were their fault. I use "happy to help" frequently. If it really was a pain to help them and I don't want them pulling that kind of request in the future, I will sometimes add more instructions, like "Going forward, please know that it usually takes a few hours to run these reports, etc etc" or "Attached are instructions for using our ticketing system" |