HR HELP needed! how to address problem solving and strategic thinking skills in PIP?

[Anonymous]

As a mgr I just have to add that no performance appraisal or pip comments/feedback/recommendations should come as a surprise to the employee, if you are a mgr who communicates well.

Long before you formally tell her she sucks, she should know she sucks, nice person or not. If she acts surprised as hell and victimy, you'll know you've been too soft on her on not addressing her soft skill issues.

[Anonymous]

Anonymous wrote:I can say from long experience that the kinds of issues you are describing are not going to improve. I would work out a good severance package (since you like her and are a small group) and get rid of her ASAP, as in tomorrow (it's a Friday, a good day for a firing). Seriously, you are going to go through so much pain and angst and end up in the same place; a clean break is better for everyone.

PS: Employees like this know where things are headed. I bet she has resumes out and is looking for a new job already.

Yes, this is something you can buy your way out of. Document the problems and offer her a severance of at least 3 mo salary (the more the better.) May want to review with a lawyer to make sure she releases all legal claims. Unless she is nuts/vindictive, she will take the money and run.

[Anonymous]

I am shocked at how many of you think she won't improve and since I'm pretty sure you have more management experience with this type of employee, I think you are right.

I spoke with her yesterday about why she thinks we are not satisfied and what keeps her from the strategic thinking ect. She bitched about all the minutia. I listed and thought about it over night. Over half of the "minutia" could be used to our organization's strategic advantage...and we all do a load of that type of grunt work. We are a 7 person shop!

Regarding me being too soft, one problem is that she reports to 2 people and my boss has wanted master control over reviews and staff management. I've slowly, this year, been taking over some of that b/c I want to grow and he doesn't want to do it...so as an office we've mishandled. for sure.

[Anonymous]

forgot this part: Thank you!