Is trying to get late checkout always such a drag?

[Anonymous]

Anonymous wrote:Unless you have the highest status, it’s is nearly impossible these days. Some hotels allow you to purchase late checkout though.

I am op and I don’t see that option

[Anonymous]

Anonymous wrote:I have status with Hilton and it’s never been an issue.

Which status

[Anonymous]

Anonymous wrote:

Anonymous wrote:Unless you have the highest status, it’s is nearly impossible these days. Some hotels allow you to purchase late checkout though.

I’ve never had an issue with Hilton or IHG and I only have mid tier status and even that was only because I have their credit cards.

Do you mean they give you late checkout the night before? And how many hrs?

[Anonymous]

Anonymous wrote:Ime it’s about fifty fifty whether they agree to late check out in advance or make you call morning of

But not twice? They gave me an estimate of 6 am and then when I called it was suddenly 8 am

[Anonymous]

No, I have never repeatedly badgered a hotel about late checkout. If I ask, I usually do so on my way to or from breakfast in person. So, between 8-10. I would say about 70% of time I get a yes.

[Anonymous]

I’ve rarely had an issue. Even at expensive properties in Manhattan where you’d think they want to churn guests in and out.

I teeter between Silver and Gold status with Marriott.

[Anonymous]

Anonymous wrote:

Anonymous wrote:The issue is, the hotel has no way of knowing when other guests will be checking out or checking in, and they have to have time to clean the rooms in between. If they give too many people late check out, then all the people who want early check in the next night will not get it, if they have high occupancy.

We are working on ways to make this more digital and automated in my large hotel company. (Hilton, Marriott, choice, etc)

I always thought the issue was leaving the staff idle when they run out of rooms to clean when they could be sent home off the clock when they finished. Why is early check in for people who aren't there yet prioritized over late checkout for people who are there?

They already have your money.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The issue is, the hotel has no way of knowing when other guests will be checking out or checking in, and they have to have time to clean the rooms in between. If they give too many people late check out, then all the people who want early check in the next night will not get it, if they have high occupancy.

We are working on ways to make this more digital and automated in my large hotel company. (Hilton, Marriott, choice, etc)

I always thought the issue was leaving the staff idle when they run out of rooms to clean when they could be sent home off the clock when they finished. Why is early check in for people who aren't there yet prioritized over late checkout for people who are there?

Just check out on time. You seem like a Karen.

+1

OP sounds super entitled.

[Anonymous]

That's irritating. If I got that response I'd just adjust to ensure I could leave by the normal check out time.

I would complain about the way the hotel handled your request in this case because it's not reasonable. They work in hospitality. Asking a guest to repeat a request several times or wake up early to make a request is not hospitable. I'd rather get "no, but we can accommodate you with holding luggage at the front desk if that would help." At least then there is an effort to meet your needs within their abilities instead of forcing you to jump through hoops.

[Anonymous]

I’m surprised to read the responses. I’ve only ever been turned down once or twice for late checkout, and that was in Taiwan. I’ve literally never had an issue anywhere else. I would be frustrated at the unnecessary run around as well.

[Anonymous]

Usually I can predict what the answer will be based on how busy the hotel is during my stay, and what their staffing levels feel like. There are times when I don't bother to ask because I know it will be a no. Other times I can tell the hotel is not full and that they have capacity and I'll ask for a late checkout even if I don't strictly need one because I suspect it will be a yes and then I have more of a buffer.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Unless you have the highest status, it’s is nearly impossible these days. Some hotels allow you to purchase late checkout though.

I’ve never had an issue with Hilton or IHG and I only have mid tier status and even that was only because I have their credit cards.

Do you mean they give you late checkout the night before? And how many hrs?

The night before they usually tell you to check in the morning. IHG will give you until 2pm if they can. Hilton will more commonly offer us noon.

[Anonymous]

Anonymous wrote:No, I have never repeatedly badgered a hotel about late checkout. If I ask, I usually do so on my way to or from breakfast in person. So, between 8-10. I would say about 70% of time I get a yes.

See, they made me “repeatedly badger” them. Had they told me oh ask us again at 8 am and we give you an hour, I wouldn’t have been “badgering” them, yk?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The issue is, the hotel has no way of knowing when other guests will be checking out or checking in, and they have to have time to clean the rooms in between. If they give too many people late check out, then all the people who want early check in the next night will not get it, if they have high occupancy.

We are working on ways to make this more digital and automated in my large hotel company. (Hilton, Marriott, choice, etc)

I always thought the issue was leaving the staff idle when they run out of rooms to clean when they could be sent home off the clock when they finished. Why is early check in for people who aren't there yet prioritized over late checkout for people who are there?

Just check out on time. You seem like a Karen.

+1

OP sounds super entitled.

This was a response to someone else, not me (the OP)

[Anonymous]

Anonymous wrote:That's irritating. If I got that response I'd just adjust to ensure I could leave by the normal check out time.

I would complain about the way the hotel handled your request in this case because it's not reasonable. They work in hospitality. Asking a guest to repeat a request several times or wake up early to make a request is not hospitable. I'd rather get "no, but we can accommodate you with holding luggage at the front desk if that would help." At least then there is an effort to meet your needs within their abilities instead of forcing you to jump through hoops.

This! Thank you! I woke up anyway but I did feel like I was “badgering” them as another pp said. Next time I just won’t ask unless they tell me the night before. Not worth it.