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Happens to a lot. I get bills after I have already paid is cash for the final bill. Happens every single time. Now I'm recording the moment when they tell me that this is the final bill.
Once we got a bill 2 years later from a child's dentist. Luckily it was on credit card, but we had to look for it and e-mail it in. I told CVS that I don't have insurance anymore. They had already charge it to the insurance I don't have.They had to refigure the payment. Now another branch also gave me discount, because they think I have insurance. Now the insurance, that we don't have anymore, is calling me because they need my kid to go for an appointment. I have letter stating that the insurance for all of us ended December 31, 2024. I had a referral, gave my new insurance to GT after they wanted me to come back for more screenings, and they disappeared. I called and the new person back from maternity leave told me that my referral is no good, because it doesn't have a doctor's signature. Now my doctor is upset wasting time trying to tell them that nothing is wrong with the referral. It is such a mess. Let me just stop here. It's endless. The best is not to need anything done. I have an option to go abroad while GT is still figuring things out. They are my in-network. The old country already gave me the quote and asked when I was flying out- $700 total. |
This exact thing happened to us. Wrong details at the insurance company. **had to fix it through DH’s job.** it was the worst. The employer didn’t make the original mistake, but whoever they worked with at insurance did. But still, his work had to go correct it by calling their side of insurance. It’s not like you can suddenly change birthdate level details on your own online account. Keep this is mind, op. |
| Besides the health care aspect which is enraging, yes OP this all annoys me. I am very detail-oriented and I'm a superstar at work. I don't halfass it or let things slide. It just seems like people can't be bothered to do things right the first time in their jobs. |
| Who called you? And when they read the information that they keyed back to you, was it right? |
Me too. +1 I cannot imagine anyone NOT being annoyed by something like this. |
| Yes |
+1. The most frustrating thing to me is that it’s this way by design. They do want to make it difficult to contact them, for you to file claims, for you to appeal, and so on. It is completely a feature of the system for them— and that drives me nuts. |
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It's fine when you're healthy and you have the time to fix it.
But when you're the one who is terribly ill, in pain and not thinking straight, and you have to deal with fixing other people's mistakes... the resentment and depression can grow to huge proportions. Most Americans don't have a fair system in place, like the Europeans do, for our health insurance. There's too much paperwork, too many complexities in the American healthcare landscape, for it not to impact the quality of care that patients receive. And accumulating mistakes is part of that. So please consider voting for streamlining healthcare, cutting out middlemen and creating some sort of universal healthcare system. |
| No, Insurance companies are evil and will do anything to not have to pay. |
| Yes, it seems like nothing goes right the first time because everyone is a moron. |
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Yes, it annoys me and yes I expect it. I am actually exuberant when anything goes smoothly these days because it is so rare.
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| I have never had that happen to me and I go to several specialists many times a year. I probably am at a doctor's office 10 times a year. I have UHC and have my entire career/adult life. |
| You can fix it with this one simple trick . . . |
I agree. Why can’t they spend an extra 5 min to double check, thereby saving hours of everyone else’s time in identifying and correcting the mistake? |
| It’s a feature of the system, not a bug. Insurance companies are entirely invested to avoid paying claims and the healthcare system is at their mercy. |