Tenant got into an argument with property manager

[Anonymous]

Anonymous wrote:

Anonymous wrote:You should get a new property manager if they are yelling at your tenants for something like that

It's a condo. I don't have control over property management.

So it's someone hired by your condo board to manage the condo, not a property manager for your rental in the traditional sense. No, they won't be able to evict anyone. They are basically a maintenance person, right? If your tenant is in violation of condo board rules then that person may be able to complain to the condo board, and the condo board talk to you about it, fine you, or whatever is laid out in the condo association agreement

[Anonymous]

Anonymous wrote:

Anonymous wrote:I own the condo. In case I wasn't clear, can property management on their own evict my tenant?

What does your property management contract say?

+1. And when you say property manager, is your condo association employing this person specifically or are they an employee of a property management company?

Because if the person/property manager is simply an employee of the company I wouldn't deal with them directly at all at this point. I'd send an email to the association's contact at the company and tell them you've reminded your tenant of the parking rules and you expect their employee to behave professionally.

[Anonymous]

Anonymous wrote:

Anonymous wrote:You should get a new property manager if they are yelling at your tenants for something like that

It's a condo. I don't have control over property management.

As an owner, you most certainly do.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:You should get a new property manager if they are yelling at your tenants for something like that

It's a condo. I don't have control over property management.

As an owner, you most certainly do.

OP is not talking about a property management company she personally hired to manage her one unit that she rents out. OP is talking about the building management.

OP, your tenant should file a complaint.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I own the condo. In case I wasn't clear, can property management on their own evict my tenant?

What does your property management contract say?

+1. And when you say property manager, is your condo association employing this person specifically or are they an employee of a property management company?

Because if the person/property manager is simply an employee of the company I wouldn't deal with them directly at all at this point. I'd send an email to the association's contact at the company and tell them you've reminded your tenant of the parking rules and you expect their employee to behave professionally.

This person is specifically employed.

[Anonymous]

Anonymous wrote:

Anonymous wrote:You should get a new property manager if they are yelling at your tenants for something like that

It's a condo. I don't have control over property management.

It seems this isn't a manager you've hired as an individual condo owner, which is probably what most people are assuming since that's more common. It seems like it's a property manager hired by the whole building. You as an owner are one of their many bosses. You can absolutely tell them not to speak to your tenant that way. They may yell at you too or ignore you, but at least you can try.

Sounds like everybody needs to take a step back. The property manager needs to enforce parking rules for the good of the whole building. Everyone always thinks they're special, little Larla is so precious, or "it's just a minute," but it never is. People are self-centered. But, emergencies do happen, infrequently. If the tenant doesn't regularly cause parking problems, the property manager is way out of line speaking to your tenant that way. The property manager in any event shouldn't yell at the tenant--if the manager regularly has problems with the way the tenant parks, tow trucks and fines are more effective than yelling. It may not have been the best way to react, but the tenant was justified in standing up for themselves and yelling back. If the property manager keeps behaving inappropriately towards the tenant, the tenant will be entitled to break their lease and cut and run.

[Anonymous]

I'd report the property manager to the condo association for the unprofessional behavior-both towards your tenant and towards you. They were extremely unprofessional calling you and leaving you a voicemail saying the tenant was no longer welcome. Additionally, if as you said, this person is known to the association as rude then the more documentation the better.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:You should get a new property manager if they are yelling at your tenants for something like that

It's a condo. I don't have control over property management.

It seems this isn't a manager you've hired as an individual condo owner, which is probably what most people are assuming since that's more common. It seems like it's a property manager hired by the whole building. You as an owner are one of their many bosses. You can absolutely tell them not to speak to your tenant that way. They may yell at you too or ignore you, but at least you can try.

Sounds like everybody needs to take a step back. The property manager needs to enforce parking rules for the good of the whole building. Everyone always thinks they're special, little Larla is so precious, or "it's just a minute," but it never is. People are self-centered. But, emergencies do happen, infrequently. If the tenant doesn't regularly cause parking problems, the property manager is way out of line speaking to your tenant that way. The property manager in any event shouldn't yell at the tenant--if the manager regularly has problems with the way the tenant parks, tow trucks and fines are more effective than yelling. It may not have been the best way to react, but the tenant was justified in standing up for themselves and yelling back. If the property manager keeps behaving inappropriately towards the tenant, the tenant will be entitled to break their lease and cut and run.

The tenant has never had a problem with parking. This is the tenants first run in with the property manager.

[Anonymous]

Thanks for the advice everyone

[Anonymous]

When I lived in the condo in DC, property managers really thought they owned the whole damn building. I think in this case you stick up for your tenant and tell the PM to eat dirt. And then talk to the condo association about the kind of people they choose to employ to run things in the building.

[Anonymous]

Anonymous wrote:I'd report the property manager to the condo association for the unprofessional behavior-both towards your tenant and towards you. They were extremely unprofessional calling you and leaving you a voicemail saying the tenant was no longer welcome. Additionally, if as you said, this person is known to the association as rude then the more documentation the better.

This is what I’d do. Let the HOA know. We own a similar rental with a property manager hired by the HOA. Sounds like my building. The property manager is oddly uptight about parking despite a half full garage 90% of the time.

I wouldn’t call them back. This was one time and your tenant hasn’t been a problem before. Ignore him and report to the HOA.

[Anonymous]

I think you file a complaint, and your tenant files a separate complaint, against the property manager, who appears to be aggressive and will likely scare away paying tenants and residents of this building. This manager is not an asset, and you need to make sure whoever has the power to hire and fire the property manager knows this.

[Anonymous]

Your property manager sucks. I would look into whether you can fire that person rather than risk losing good tenants.

[Anonymous]

Anonymous wrote:I'd report the property manager to the condo association for the unprofessional behavior-both towards your tenant and towards you. They were extremely unprofessional calling you and leaving you a voicemail saying the tenant was no longer welcome. Additionally, if as you said, this person is known to the association as rude then the more documentation the better.

Yes, report to the condo association. You are an owner and therefore part of the group that employs this person.

[Anonymous]

Anonymous wrote:I own the condo. In case I wasn't clear, can property management on their own evict my tenant?

Of course not. What's wrong with you? The property manager *works for you*. You should fire them for their "history of being rude."