My trainer doesn’t think this is a big deal. WWYD?!
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Anonymous
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I’ve been training with this person since August. I purchase the monthly packages. When I started, I had a surplus of sessions in my account because my previous trainer wasn’t available often. He was fired for that reason. My new trainer has said several times, “wow, you have a lot of sessions left in your account”. I said, “I know because the last trainer wasn’t available, but I’ll use them eventually. I can train with you 4 days a week instead of three. Plus I like to train a lot when I go on vacation to the islands”. I was thinking it was not his business how many sessions I have in my account.
He texted me last week and tells me I have no sessions left until my next billing date. He said I could either wait till then or purchase more sessions if I wanted to train with him sooner. I thought that’s odd, because I actually called the gym a few weeks earlier and they said I had 12 sessions left in my account. I called the gym and they said I had no sessions left. Hmmm. I went on the app for the first time to investigate. I was dumbfounded when I saw that my trainer had added many bogus sessions. He actually started doing this since August, but it was only a few a month so I didn’t notice. Nov and Dec is when he became a pig and added 16 bogus sessions leaving me with none left. I sent him a very strong text about his shenanigans. First of all he didn’t think it was a big deal. Now he’s coming up with the most ridiculous excuses. Like, “I confused your phone number with someone else’s, and would accidentally add you instead of them to my schedule”. He then says, “it was a honest mistake, I can make it up to you by giving you a FEW sessions on me”. Wtf I feel I have no recourse but to settle this with management. I will demand these sessions be put back in my account. Since August he added 18 bogus sessions which amounts to $990! WTH is wrong with people? I am wealthy but I’m thinking even Elon Musk would kick his ass if he pulled that on him. Right? |
Anonymous
| He needs to be fired yesterday. That is theft. |
Anonymous
| Definitely theft. Go to the gym, speak to the manager (owner if it is a private gym) and demand that all of the hours be put back on immediately. Show them the texts and whatever other communication you have. And also of course demand a new trainer. |
Anonymous
That’s what my DH said. My DH actually wants me to get the law involved.  I don’t think this a criminal case. I just want my sessions back asap. This is a big name national gym and of course I’m getting a new trainer.
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Anonymous
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DH is right. It’s not criminal. It’s civil.
You should definitely speak to management though and get all your sessions put back on your account. |
Anonymous
100% |
Anonymous
| Report. How will you prove he lied? |
Anonymous
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OP, this is ridiculous. Definitely talk to management. That guy knew what he was doing. He got paid for all those sessions and he will have to give back the money because he didn't actually train anyone else. If he did train someone else, it wouldn't be "a few sessions on me."
I would threaten civil recourse. It really does not take much effort to file a lawsuit. So even if you aren't going to do it, pretend as if it is like scheduling a nail appointment. |
Anonymous
| And, obviously, you are not going to work with this trainer again, right, |
Anonymous
I have text messages of him actually admitting it. He’s not very bright. He’s not even denying it. He’s making up all these cockamamie excuses of why he did it. He was confusing phone numbers and even said he had another client with the same name! 
OP |
Anonymous
| How do you enter your gym? Do you swipe a card or sign in? Is there any way you could prove you were not at the gym the days the trainer said he worked with you. |
Anonymous
2 times with the same gym? I might be switching gyms too or cut personal training there. |
Anonymous
| This is a REALLY big deal, op. I'm not sure why you're dismissing it. This is theft. Your trainer is a criminal. |
Anonymous
| Maybe he has a reason, it is up to management to figure out. Tell the gym facts only, 16 sessions were wrongfully charged to my account, I’ll need them back. Larlo said they were mistakenly charged to my account. Don’t buy anymore sessions until you use these up. Find a different trainer |
Anonymous
| Does this gym send an automated txt of email each time you use up a session. I'm grateful you posted, OP if only because it would never have occurred to me that thieves would thieve in this way. Damn. |