Car dealerships back office finance guy

Anonymous
We are about to buy a new car. They always take us back to talk about financing (which I will entertain since maybe they can offer better rates), dmv reg, and of course the spiel for extended warranty and prepaid service.

I do waffle if pre paid service would be worth it as we do tend to service at dealership esp when under warranty, but the way they describe it I am suspect

But would they be happier if I just tell them, I’m not paying anything more than my OTD price, so save your time and energy about how much protection the extended warranty is worth etc?? I know I WOULD be happier but I don’t want to be a complete a$$ to someone doing their job.
Anonymous
The only reason to be inside a dealership is to test drive. Or to sign the papers and drive off. Never negotiate anything with the finance guy in the back room at the dealership. They invariably wear you down, and once you've spent four hours "negotiating," you get stuck in the sunk cost fallacy, and now that you've invested all that time in the back office with the finance guy, you end up spending thousands more than you need to. Don't do it. Negotiate by text or email with multiple dealerships and compare offers. Your phone is your friend.
Anonymous
Anonymous wrote:The only reason to be inside a dealership is to test drive. Or to sign the papers and drive off. Never negotiate anything with the finance guy in the back room at the dealership. They invariably wear you down, and once you've spent four hours "negotiating," you get stuck in the sunk cost fallacy, and now that you've invested all that time in the back office with the finance guy, you end up spending thousands more than you need to. Don't do it. Negotiate by text or email with multiple dealerships and compare offers. Your phone is your friend.


I definitely negotiated everything over email, that was all set.

I even have a check to pay cash; but if I can get a promo 2% rate I would take that. I’ve never had luck getting finance info on email? Can I toss him the check and say see ya? I know they fill out the DMV paperwork — can I skip that too and do myself and save money?
Anonymous
Anonymous wrote:
Anonymous wrote:The only reason to be inside a dealership is to test drive. Or to sign the papers and drive off. Never negotiate anything with the finance guy in the back room at the dealership. They invariably wear you down, and once you've spent four hours "negotiating," you get stuck in the sunk cost fallacy, and now that you've invested all that time in the back office with the finance guy, you end up spending thousands more than you need to. Don't do it. Negotiate by text or email with multiple dealerships and compare offers. Your phone is your friend.


I definitely negotiated everything over email, that was all set.

I even have a check to pay cash; but if I can get a promo 2% rate I would take that. I’ve never had luck getting finance info on email? Can I toss him the check and say see ya? I know they fill out the DMV paperwork — can I skip that too and do myself and save money?


They won't. It's the finance guys who make the dealerships money on the sales side and they use high pressure tactics that rely on in person.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:The only reason to be inside a dealership is to test drive. Or to sign the papers and drive off. Never negotiate anything with the finance guy in the back room at the dealership. They invariably wear you down, and once you've spent four hours "negotiating," you get stuck in the sunk cost fallacy, and now that you've invested all that time in the back office with the finance guy, you end up spending thousands more than you need to. Don't do it. Negotiate by text or email with multiple dealerships and compare offers. Your phone is your friend.


I definitely negotiated everything over email, that was all set.

I even have a check to pay cash; but if I can get a promo 2% rate I would take that. I’ve never had luck getting finance info on email? Can I toss him the check and say see ya? I know they fill out the DMV paperwork — can I skip that too and do myself and save money?


They won't. It's the finance guys who make the dealerships money on the sales side and they use high pressure tactics that rely on in person.


What tactics do they use besides the warranty and stuff? They offered lower rates than my bank, so I guess they make some money from their cut. But I can’t find a lower rate so is there a downside?

If I say no to warranty ext and pre paid service, and clear coat etc, I should be okay? I guess it is high pressure so you can’t say say “I’m good, no thanks” and skip all that?
Anonymous
The last couple times we bought from dealer we paid “cash” and had OTD price agreed on. Both times we still talked with finance person. Each time I politely started by telling them we are not buying or adding anything. They did their schpiel quicker.
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