Client Called Three Times on Sunday

[Anonymous]

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

Thanks for the update, and I think it will blow over too. Good luck to you.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

Why did you even mention that you were at mass? If you "never answer unknown numbers ever" that was a completely irrelevant piece of information.

[Anonymous]

Anonymous wrote:I don't answer unknown callers. But more importantly I don't take my phone to Mass on Sundays.

Well, a 'very special' client called me Sunday morning at 9:30, 10:15, and 10:30. I was at church and obviously missed the calls. I'm hesitant to even use the word miss because that implies failure on my part.

They left no VM and they didn't send a corresponding email. So, as far as anyone would know it's a spam call. I don't even know how they got my cell number. They called my manager who fielded their concern.

Anyway, within 10 minutes of walking in this morning my manager was up my a$$. I calmly explained that I didn't have my phone and that I don't work weekends. In the end, he wants to have meeting later today to 'make sure stuff like this doesn't happen again.'

What would you say?

I’m a therapist and clients (very rare) only call like this if they are suicidal or about to self harm (like cut or burn themselves) and know I’m not answering if I’m asleep or in church. Otherwise there is no such thing as a special client. Boundaries are necessary.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

Why did you even mention that you were at mass? If you "never answer unknown numbers ever" that was a completely irrelevant piece of information.

Are you offended by religion?

[Anonymous]

OP, if your manager comes back and tries to argue with you, I agree with one of the first PP who said to bring up that you were at a religious service. Once you mention "religion", they normally step back and leave you alone.

That, and your (I'm sure 100% correct) thought that your manager doesn't want the weekend work, either.

Good luck!

[Anonymous]

Calling you on a Sunday (three times!) is a pretty crappy thing to do.

Proceeding to call your boss is even crappier.

Unless your client's life was on the line. But I doubt this was the case.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

Why did you even mention that you were at mass? If you "never answer unknown numbers ever" that was a completely irrelevant piece of information.

Are you offended by religion?

No. Not at all.
But I am curious why it is relevant here. It doesn't seem to be.

[Anonymous]

I think it is interesting that OP has not mentioned WHY the client was calling.
OP's surprise, and that of the manager, indicates that it was an unusual occurrence.

My bet is that something did not go right during the work week that needed to be fixed. That is the issue, not the unanswered call.

[Anonymous]

I'm in tech and in a role where I'm available to clients 24/7 in an emergency. I still don't answer unknown callers or call them back!

Who doesn't leave a message or follow up with a text or email.

[Anonymous]

Anonymous wrote:I think it is interesting that OP has not mentioned WHY the client was calling.
OP's surprise, and that of the manager, indicates that it was an unusual occurrence.

My bet is that something did not go right during the work week that needed to be fixed. That is the issue, not the unanswered call.

My bet is you've never worked with people that have unrealistic expectations, or narcissistic personality disorder. The world is literally full of people that can't handle hearing "No." They throw a conniption fit if they don't get what they want when they want. Business is full of these men. These are the type of people who will call you three times in a row on a Sunday morning- when about half the country is engaged in worship- just to get an answer RIGHT NOW about the ... unit cost of a thingyjig or the wholesale cost of a whatsit.

The issue is that they think they can do whatever they want.

And they can't.

I love watching them lose it.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

Why did you even mention that you were at mass? If you "never answer unknown numbers ever" that was a completely irrelevant piece of information.

Are you offended by religion?

No. Not at all.
But I am curious why it is relevant here. It doesn't seem to be.

It's where she was was the calls were made and why she didn't see them until there were three. Relevant.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

This is fine (boundaries) as long as you have no desire for advancement/raises.

If you want advancement/raises, learn to handle difficult clients, problem solve, and be flexible. Those are the people who become valuable to an org. And no it doesn’t require taking calls during church.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

This is fine (boundaries) as long as you have no desire for advancement/raises.

If you want advancement/raises, learn to handle difficult clients, problem solve, and be flexible. Those are the people who become valuable to an org. And no it doesn’t require taking calls during church.

Look at bigdaddy mansplaining OP's chances of advancement off an anonymous internet posting.

God bless you sir!

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I find it amazing that all of you people who have kids (who go to school, visit friends, go to sports. . .) and families including parents who are getting up in arms ears NEVER answer calls from people who aren’t in their contacts.

OP here.

I don't answer unknown numbers ever. Never have, never will. That is the accepted norm. That is why if you are unexpectedly calling someone for the first time, you either send a corresponding text or you leave a VM. Just today I have had four unknown calls. This is an issue telecom has been trying to tackle since cell phones became commonplace.

I can only assume that those of you baffled by this must be ancient. Nobody answers unknown calls. If you say you do, one, you are a fool, and two, you are an outlier.

Annnnnnnnyway, I told my manager that the role I applied for and the offer I accepted contained no weekend work and I would proceed accordingly. He said he will speak with his manager and 'get back to me'.

I bet nothing comes of it because underneath it all my manager doesn't want the weekend work either, and that is where it is headed if I have my foot down.

Why did you even mention that you were at mass? If you "never answer unknown numbers ever" that was a completely irrelevant piece of information.

Are you offended by religion?

No. Not at all.
But I am curious why it is relevant here. It doesn't seem to be.

It's where she was was the calls were made and why she didn't see them until there were three. Relevant.

Why does it matter where she was? Would it have made sense to say, "I was sitting on my couch"? And why does it matter when she saw the three, if she was never going to answer them even if she did see them individually come in.

The relevant point, apparently, is that she did not answer a call from an unknown number. (Still unclear if she would have returned the call if she knew it was from a client.)