NANNIES AND FAMILIES!!!PLEASE ANSWER THIS QUESTION :)

[Anonymous]

Hi guys.

I wanted to ask a question. I know that care.com is sometimes an annoying website- and I personally as a nanny have gotten annoyed with it.
So I'm wondering, and trying to get some ideas.

What sorts of things would FAMILIES like to see on a site to make it easier for them to find a sitter. What sorts of tools? Is there something these big sites are missing?

NANNIES!!! What types of tools would you like to use? Is there something these sites are missing? What would make it easier for you?


I asked a few nanny friends and they said they would really love if there were reviews for the families-as for the nannies/sitters it already exists. Like recommendations.

What sorts of things would make it easier? What frustrates you on these sites?

Hoping to get a LOT of useful feedback!!!

THANKS!!!

[Anonymous]

You're using us for your research project, or job idea? Turned off by that, and by the shouting.

Sorry.

[Anonymous]

I'd like to be able to review families and see the reviews. I'd also like to know if they read my application or not. I'd also like the site to send out reminders to families to review the nannies they hire.

[Anonymous]

Anonymous wrote:You're using us for your research project, or job idea? Turned off by that, and by the shouting.

Sorry.

+1. Planning on building your own website, eh?

[Anonymous]

The person who pays for the service (the employer) doesn't want to be reviewed or monitored or badgered to post a review.

[Anonymous]

Anonymous wrote:The person who pays for the service (the employer) doesn't want to be reviewed or monitored or badgered to post a review.

But Care has shown by example that a business like theirs eventually starts charging parents AND caregivers. Yet caregivers still can't review parents.

OP, charge everyone $10 for minimum useage 30 days post sign-up. Then let everyone post reviews, and charge more monthly for better access.

Also distinguish yourself by not kicking caregivers off the site automatically based on parent complaint. Do some sort of review to see if the complainer is bat guano nuts first.

[Anonymous]

I'd get rid of reviews entirely. They are less than useless and prone to abuse. It's not like a $30/ month service can vet reviews.

Charge the parents 10-30$/month. Get rid of profiles that haven't been active in a month or two. Work on optimizing search functions by pay, availability, duties, etc. I love care.com, but it's basically a slightly improved Craigslist. Become an even better Craigslist, not an even worse version of an agency.

[Anonymous]

Anonymous wrote:The person who pays for the service (the employer) doesn't want to be reviewed or monitored or badgered to post a review.

Actually I'd love it if people would review me (employer). I'm quite confident that I'd get great reviews and in turn be able to attract the best candidates.

[Anonymous]

Anonymous wrote:

Anonymous wrote:The person who pays for the service (the employer) doesn't want to be reviewed or monitored or badgered to post a review.

Actually I'd love it if people would review me (employer). I'm quite confident that I'd get great reviews and in turn be able to attract the best candidates.

I'm not sure how you can be so confident. It's not the accurate reviews that are normally the problem.

[Anonymous]

Anonymous wrote:I'd get rid of reviews entirely. They are less than useless and prone to abuse. It's not like a $30/ month service can vet reviews.

Charge the parents 10-30$/month. Get rid of profiles that haven't been active in a month or two. Work on optimizing search functions by pay, availability, duties, etc. I love care.com, but it's basically a slightly improved Craigslist. Become an even better Craigslist, not an even worse version of an agency.

This. I hate searching through caregivers that are unavailable or obviously don't meet my needs.

[Anonymous]

They need make less complicated thing like,contact with nanny / family wiithout the agency interfere.

[Anonymous]

Stop having hourly pay options below minimum wage

[Anonymous]

Anonymous wrote:Stop having hourly pay options below minimum wage

Legal wage is different in different states, for different ages, for different job types.... There's no way for care to police that.
Right now, I believe the lowest wage you can inducate is $5-10/hr - which is totally legal to pay a minor for their first sitting job.

Now, is it annoying that care is filled with low paying, low quality jobs? Sure! It's also annoying it's filled with barely qualified sitters. The good jobs and great nannies are in there.... You just have to do the work.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Stop having hourly pay options below minimum wage

Legal wage is different in different states, for different ages, for different job types.... There's no way for care to police that.
Right now, I believe the lowest wage you can inducate is $5-10/hr - which is totally legal to pay a minor for their first sitting job.

Now, is it annoying that care is filled with low paying, low quality jobs? Sure! It's also annoying it's filled with barely qualified sitters. The good jobs and great nannies are in there.... You just have to do the work.

Come off it. High school kids don't use care. But even THEY earn minimum wage, usually $10-15/hr here.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Stop having hourly pay options below minimum wage

Legal wage is different in different states, for different ages, for different job types.... There's no way for care to police that.
Right now, I believe the lowest wage you can inducate is $5-10/hr - which is totally legal to pay a minor for their first sitting job.

Now, is it annoying that care is filled with low paying, low quality jobs? Sure! It's also annoying it's filled with barely qualified sitters. The good jobs and great nannies are in there.... You just have to do the work.

Come off it. High school kids don't use care. But even THEY earn minimum wage, usually $10-15/hr here.

Care.com has a specific process for 14-17 year olds to use the site. And you may not consider it market rate, but the fact remains as low as $4.75/he is often legal wage for these sitters.