Anonymous wrote:Today, my nanny was supposed to pick up my child at school at 2:30. He has another activity (karate) nearby the school at 2:45. The school is about a 30 minute drive from my house, but you have to take the highway. Today, there was an accident on the highway on the way to school, and nanny got caught in traffic. She looked at Waze (after she got caught in the traffic) and Waze said a 30 minute delay. So, at 2:15, she knew that she wasn't going to be at my son's school until 3:00 instead of 2:30, so she would have picked him up 30 minutes late, and they would have been 30 minutes late to his 50 minute karate class.
If you were the nanny in this situation, what would you have done?
My view is I'm mad she didn't call me at 2:15, when she knew what was going on. I get that she was stuck in traffic and it wasn't her fault (there isn't usually traffic on this highway), and I even get that my son is safe at his school while he would've waiting to have been picked up late, but she should've called me and told me what was going on. I could've easily asked on of my mom friends from the school to just pick up my son (and they probably could've even taken him to karate).
Instead, she did nothing. I get a call from the school at 2:35 asking who is picking up my son. I'm obviously worried by this call. I call the nanny and she tells me what happened. She's adamant that she did nothing wrong because it's not her fault that there's traffic. I say I agree the traffic part is not your fault, but if you're going to be 30 minutes late (even for a valid reason) in this day and age, the least you can do is call or text me to let me know. I was so mad. I yelled at her and really let her have it, and now I feel bad, but I also am really mad about what she did.
We've had similar incidents like this before, when things go wrong that are not her fault, but instead of keeping me in the loop or trying to solve the problem, she just does nothing and then the situation gets even worse. It's so frustrating.
These are the issues. A one time lapse of judgement when your child was safe at school wouldn't be a big deal. Yelling at the nanny is a big deal. A repeated pattern of not thinking is a huge problem.
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