help me take down a deceptive sexist sales manager
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Anonymous
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I was at the Toyota of Lincoln Park dealership yesterday and had an extremely bad experience that involved being lied to twice, berated, and yelled at by their sales manager when I woudn't take a last minute bait and switch on trim levels after hours negotiating price.
I'm trying to figure out who own the dealership or at least who is the CEO / President to report this sales manager. I'm running into dead ends though on figuring out the dealerships structure. Any sleuths out there better at googling than me? |
Anonymous
Anonymous
| I'm going to assume you are a woman! I get this crap quite often because I'm 35 and probably look 25 at best even though I'm a mother of three and I truly run our household. When I'm negotiating with older males I can tell they want to speak with my "obviously much older husband" (he's only 2 years older) and it drives me nuts. My solution is to just talk tough with them and tell them I'm in charge and if they don't like it they can leave. I don't yell or swear but they quickly realize I'm serious. Just don't take BS from these guys. |
Anonymous
Yes I'm a woman. I was ready to purchase, negiated a price, and at the last minute he tried a bait and switch, lied to me about options and tax incentives (the poor sales guy confirmed later privately that the info was inaccurate) and then berated me. I stayed calm, walked out, am not making the purchase but am fired up enough to want to report the guy to the dealership mgmt. He wasn't just negotiating which I expect, he was lying and then aggressive when I pushed back on the lies. |
Anonymous
| They hire the dregs of society so treat them as such. That's how you earn their respect. |
Anonymous
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Contact Toyota Corporate:
https://www.toyota.com/support/contact-us They'll pass it down to the owner if they think the complaint is legit. |
Anonymous
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Wow, so a car salesman tried to rip you off. Gee, that's NEVER happened to a man!
/s Seriously, instead of being mad and calling him sexist, you should be celebrating your recognized equality. Because he tried to shaft you the same way he'd shaft a guy. How's it feel? |
Anonymous
lol sure you do |
Anonymous
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Isn’t there a Chicago forum you can ask?
I guess looking at the photo of any car that says "leader automotive group" was too hard? |
Anonymous
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I knew you were a woman!
Anyway, I have bought cars from multiple dealerships and have ALWAYS had your experience. Car salesmen are so unethical it should be criminal how they will do ANYthing to generate a higher commission. Even to the point of getting abusive. Car salesmen + car mechanics are the lowest of the low. |
Anonymous
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Karen: "Hi, I'd like to report a salesmanager. Its a deceptive one."
Dealer: "So, that narrows it down to.....everyone." You're making things too personal. Its business. Incumbent in this is the right to walk out the door. That's why its negotiating, and not "pleading." Tell him what you want, and write it down, and tell him to call you at the end of the month when they need to make their numbers. Just remember, you're not the manners police. At some point this guy is going to tick off the wrong person, he might not even know it, and its going to impact his career or life in some way. Again, he may never even know what opportunity he lost out on. But its not worth your time to put him in his place. |
Anonymous
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Write an "Imagine my surprise letter"
It helps you set the tone of engaging, looking to share your experience, and giving the dealership a ay to "fix" the situation. |
Anonymous
In this day and age, why are there any negotiations happening in person? If you know exactly what you want, negotiate electronically, and when you go in to sign on the dotted line, if they mess with you, walk out (as you already did). And, yes, I agree with a prior poster, these jackwagons f with guys, too. |
Anonymous
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Mark Mizera is the General Manager of that dealership. I found him on Linkedin. But, as has been previously stated, people that work at car dealerships are the scum of the earth.
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Anonymous
I used to be a sales manager at a large Honda dealership in southern California. Any time someone complained to me that one of my salespeople were trying to rip them off or upsell them unnecessary accessories or services or warranties, or take advantage of them in some way, I'd give that associate a $100 bonus. Because that's someone working every angle, putting money in my pocket. Good for them. |