Do you let things that people in customer service do slide?

[Anonymous]

Harris Teeter is the worst for customer service. The worst.

[Anonymous]

Anonymous wrote:Harris Teeter is the worst for customer service. The worst.

Actually, I've had the opposite experience. The Giant near me takes that award.

[Anonymous]

Anonymous wrote:I find myself having very little patience with how corporations treat customers. Like the non-responsive phone trees that never have the option I need. By the time I reach the human, I am pretty angry. Which I know is fruitless and unfair.

Is it me?

I'm with you. And then the person asks me all of the same questions again. It isn't their fault, but if I get a human on the line, I will say "I know this isn't your fault, but you need to pass along that X, Y and Z are highly irritating."

[Anonymous]

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Anonymous wrote:They have been rude AF everywhere. Do I let it slide? Depends on how nasty they are to me but as New Yorker I do usually stand up for myself.

Yeah but if you are a white woman and complain about sh*t service you get called a “Karen.” Because we are apparently all supposed to be ok with the decline of manners.

+1

That term is racist.

Oh you’re soooo oppressed! Maybe some tears to go along with what you perceive as being a violation of how society should serve you???

DP. You keep trying to pretend this is about wanting to be treated like a princess. It’s absolutely not. It’s about pro-actively being rude or unhelpful to someone. It’s equally unacceptable for customers to be mean to service people.

If you think it’s ok to abuse middle-aged white women and they shouldn’t have any recourse, then you are indeed a racist and misogynist.

PLease give an example of racist abuse you’ve received in a customer service setting!

Racist: characterized by or showing prejudice, discrimination, or antagonism against a person or people on the basis of their membership in a particular racial or ethnic group, typically one that is a minority or marginalized.

Abuse: cruel and violent treatment of a person or animal.

Please stop deflecting. You’re too transparent.

We’re talking about whether a middle-aged white woman has any recourse against rude or abusive customer treatment (someone above said she was made to cry), or if she’s just a Karen because (checks notes) she’s a middle-aged white woman.

Tl;dr: you’re the racist and misogynist

In other words, 1) you don’t have an example; 2) you are still conflating rudeness with abuse; 3) you believe you are entitled a “recourse” if someone is rude or mean to you; 4) you are quite sensitive about the Karen label and 5) you’re calling a 40 year old white woman racist against white people.

Karen is an insult. It’s not a racist term. There’s a huge difference.

Oh, you’re the white “ally” who thinks Karen is just hunky dory (if you are who you say you are). I’ve watched others take on your ridiculousness. Now it’s my turn, yippee. I’m probably more lefty than you, but I won’t stand for racism or misogyny of any type.

You’re a racist and misogynist because:
- you just posted that middle-aged white women don’t deserve any recourse for bad customer service
- you just posted that middle-aged white women who dare to protest bad customer service deserve to be called by an epithet specific to them—Karen.

Are you out there telling poc or white men to just accept bad service? Didn’t think so.

Or let’s try another way. If a middle-aged black woman protests against bad service, would you be ok calling her a Latasha? I wouldn’t. See how that works?

Lol you’re ridiculous. Re read and count how many assumptions/fabrications you invented just to support your views. And keep bravely “daring to protest bad customer service.” May you find the justice you seek.

+1. The PP’s overly verbose word vomit was absolutely ridiculous.

Do you guys have anything besides insults? Are you trolls trying to make poc look bad?

[Anonymous]

Anonymous wrote:

Anonymous wrote:I find myself having very little patience with how corporations treat customers. Like the non-responsive phone trees that never have the option I need. By the time I reach the human, I am pretty angry. Which I know is fruitless and unfair.

Is it me?

I'm with you. And then the person asks me all of the same questions again. It isn't their fault, but if I get a human on the line, I will say "I know this isn't your fault, but you need to pass along that X, Y and Z are highly irritating."

The rep doesn’t “need to pass along” anything. That’s what social media is for.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I find myself having very little patience with how corporations treat customers. Like the non-responsive phone trees that never have the option I need. By the time I reach the human, I am pretty angry. Which I know is fruitless and unfair.

Is it me?

I'm with you. And then the person asks me all of the same questions again. It isn't their fault, but if I get a human on the line, I will say "I know this isn't your fault, but you need to pass along that X, Y and Z are highly irritating."

The rep doesn’t “need to pass along” anything. That’s what social media is for.

Their name is "Customer Service Representative," which means they "represent" the company to the public. They are the face of the company, so yes, I will both ask them to pass along feedback or the "call recorded for training purposes" will include my feedback anyway.