Anonymous wrote:My nephew works at a place similar to this. He makes around $9.50/hr. It's definitely not a livable wage to support yourself. Most people who work there also have second jobs. He's working there while in college, so it covers his expenses, and he's learning the art of BBQ smoking, which is something he's wanted to learn for years. He said 95% of people don't tip there, so the tips that are put in the jar and split between everyone equates to pennies on his check.
His sister, who waitresses at a traditional style restaurant to earn money while in college, makes significantly more than him. She gets something like $2/hr and tips. She easily makes upwards of $200/night in tips. Her hourly pay goes straight to taxes and if it's been a week with lots of cash tips, it's not unusual for her to have a $0.00 paper check.
Since learning about the restaurant business from both of their experiences, I always tip at least 15% at places like you described. Yes, even Panera.
If you're at Panera and get your food yourself, your drink yourself, your flatware yourself, your refills yourself, and clear your own trash, are you tipping the order taker? The guy who wipes the table? Both? Who are you tipping 15 percent? On rare occasion will someone bring me my meal at Panera. Typically I do all my own work. Unless my niece and nephew were at the Panera, I'd never tip the 15 percent just because the $9.50 in your example isn't enough. If that was the reason, then what about all the others making $9.50/hr with whom I interact in a day?
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