| I find the administration really hostile and discouraging in this school. It's really hard to get proper info and relative answer from the front desk lady? First of all , you get inside the building without saying shit is impossible. You keep telling your info and she keep pushing that button which apparently do nothing for normal human unless you have Flash power to run the door, but I seriously doubt. Then she looks at you as you have stolen her sandwich . Rather being lazy she treated you that you disturbed her (most likely that someone reminds her jobduties) |
May I suggest medicine? I have had no problems entering the building when on legit business (I do not have a student there, but help with Science Olympiad). They open the door. They may ask what I am there for, but that makes sense. |
| I don't really understand you. Maybe they don't either? Perhaps you communicate as poorly in person as you do in writing? |
| I remember taking time off work on morning to try to get my son his musical instrument that he left at home - and she refused to let me give it to him, even though he was in band class that morning. She told me that I had to leave it in the cafeteria, which was pointless since he was already in class. But my husband has had good conversations with her and has said that if you make an effort to talk to her, she is nice. So just make the extra effort with her - think about all the parents she has to deal with at this large center school. |
I am sorry if I hurt your feelings.
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I'm sorry I don't understand you, yet again. Who is talking about hurt feelings??? |
That's the school's rule. Otherwise the admin or parents are constantly running around and interrupting class for one kid or another. Makes sense. |
| Okay. Your mileage may vary. I cited the person who's been really helpful to our family the years we've been there and actually follows up when we make inquiries to make sure we got what we needed. The other one talks to me like I'm an idiot and acts like I'm bothering her when I come into the office. I double-checked with my husband to make sure I've got the right one, and he said the same thing. He actually won't deal with the other lady any more because she gives him so much attitude. |
| We don't really see how you can choose who you deal with in the front office. |
| I'm sick of snotty front office people. |
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I have had a similar front desk position. Know that you are constantly interrupted by the front door alarm, the phone, teachers and staff walking through, deliveries, students and constant stream of parents. If the school office doesn't have an arrangement for forgotten items, add parents coming I need with homework, instruments, backpacks, you name it.
Literally you look up from your desk and there's a wall of people, many demanding your immediate attention. Honestly, you have to triage! It's tough and requires tremendous restraint and patience. Often you are explaining the same thing over and over and over again - like how the new visitor pass system works or exactly why you can't just make a quick dash to your kid's class. Then there might be a language barrier. |
But...that's your job. They are the face of the school. Working in an elementary school setting, they should be generally cheerful, helpful and kind. The exception, not the rule, should be exasperated, annoyed, frustrated, and pissy. |
Same way you would with any business. You email/direct dial the person you want to talk to or you offer to wait until the person you want to deal with is available or you tell the administration that you won't deal with the person who has been a complete dick to you/your kid. I actually like the vice principal at our school way more than the principal, so I just email her when I need something from the administration.
+1,000 I hate people who act like they're doing me a favor by doing the job they're getting paid to do. If front office is too stressful for you to do with a pleasant attitude, get another job. Many people have jobs that are stressful in a variety of ways, most far more demanding than front-office staff. |
This, but why the hell do they get parents involved in first place? My parents came to school 3 times in 9 years, and they were hardly eve sent home paperwork to go through. Going to school and everything about school is for students. Why is school like a 2nd job for parents here? My parents wouldn't have even knows I left my instrument home and they definitely wouldn't have given any effort to give it to me. OP, you did that, great, but got stuck at the door. I'd be pissed too. You made it to the door, pressed the button, told them why you are there, but since you didn't do it "well", she didn' let you in. did she come to the door at least if she didn't understand you through the intercom? At our NWDC public school, they act like you can't possibly afford to live here even though it's our 7th year here...lol. They open the door though. |
Don't know...but since this school has a forgotten lunch area and a forgotten instrument area, they clearly allow parents to get involved and drop the items off. If that is permitted, then the school should welcome the parents in the door to allow the drop off (in the permitted place.) The school front office staff shouldn't grump along and give you the stink eye for doing what is permitted. My kids haven't forgotten an instrument or a lunch but clearly enough of us on here know what we area all talking about when we talk about the front office staff's 'tudes. |