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[quote=Anonymous][quote=Anonymous]We don't really see how you can choose who you deal with in the front office.[/quote]

Same way you would with any business.  You email/direct dial the person you want to talk to or you offer to wait until the person you want to deal with is available or you tell the administration that you won't deal with the person who has been a complete dick to you/your kid.  I actually like the vice principal at our school way more than the principal, so I just email her when I need something from the administration.

[quote=Anonymous][quote=Anonymous]I have had a similar front desk position.  Know that you are constantly interrupted by the front door alarm, the phone, teachers and staff walking through, deliveries, students and constant stream of parents.  If the school office doesn't have an arrangement for forgotten items, add parents coming I need with homework, instruments, backpacks, you name it.

Literally you look up from your desk and there's a wall of people, many demanding your immediate attention.  Honestly, you have to triage!  It's tough and requires tremendous restraint and patience.  Often you are explaining the same thing over and over and over again - like how the new visitor pass system works or exactly why you can't just make a quick dash to your kid's class.  Then there might be a language barrier.  [/quote]

But...that's your job. They are the face of the school. Working in an elementary school setting, they should be generally cheerful, helpful and kind. The exception, not the rule, should be exasperated, annoyed, frustrated, and pissy. [/quote]

+1,000

I hate people who act like they're doing me a favor by doing the job they're getting paid to do.  If front office is too stressful for you to do with a pleasant attitude, get another job.  Many people have jobs that are stressful in a variety of ways, most far more demanding than front-office staff.[/quote]

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