Doctors, what would you like to tell your patients, but can't.

[Anonymous]

21:27, how do you know?

[Anonymous]

Anonymous wrote:

This is obviously NOT posted by a doctor.

Why not?

[Anonymous]

Anonymous wrote:You, with the rocks on your fingers, your kids all in private school, better not give me $#i! about my bill.

Paris Hilton wears jewelry and so on, so next time you stay at a Hilton Hotel, you should refuse to pay, then argue.

[Anonymous]

What I find so funny is that the people who want all these tests run are the very same people who will freak out if their insurance doesn't cover all the testing and they have to pay out of pocket.

And to the PP who works for a doctor, I could not have said it better myself. I can't stress enough that if you treat the staff with respect, you will be shown the same. I've had to kick patients out of our practice because they have been rude, disrespectful or downright threatening to the staff.

[Anonymous]

Funny, office staffers... I've found some places to have straight up RUDE-for-no-reason staffers while the doctors are great. Just because of those office staff people, I will change practices.

In other offices, the front desk staff and techs can be amazing and personable and literally make me so grateful to be going to that practice because they are so kind and helpful.

Rudeness goes both ways.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I was at my eye doctor today for a follow-up on some minor surgery I had a few weeks ago. After examining me, he said that my eyesight was now nearly 20/20 in the affected eye. I told him that I found my x-ray vision was still a little weak in the eye. Without missing a beat, he mimed picking up a bottle of eye drops and handed it to me and told me to use the eye drops and my x-ray vision would be better in two more weeks. We then both laughed. The only time a doctor has every laughed at one of my jokes.

Ha! I was once getting a wart frozen off. I asked if it would hurt and he nodded. Into the second round, it really hurt and I said "bad words! BAD WORDS!!!" (not edited, that's what I really said). He was laughing so hard he had to stop spraying for a moment.

And you made me laugh too - great story!

[Anonymous]

I'm not the doctor. My husband is an M.D.

If he could he'd probably just say "You're crazy!" in the appropriate circumstances.

[Anonymous]

Anonymous wrote:Funny, office staffers... I've found some places to have straight up RUDE-for-no-reason staffers while the doctors are great. Just because of those office staff people, I will change practices.

In other offices, the front desk staff and techs can be amazing and personable and literally make me so grateful to be going to that practice because they are so kind and helpful.

Rudeness goes both ways.

Big ditto to this. I've actually changed practices because the front desk staff were so difficult to deal with.

[Anonymous]

I admit. I often google my symptoms before I go to the doctor because I'm trying to find out IF I should go (does it warrent a visit or will I be laughed at). But I be sure to tell her the symptoms, say I saw something on the internet and then say "I know, I know, google's a dangerous thing." I then let her make the diagnosis. But I like being informed and asking questions. If my doctor didn't tolerate questions (reasonable ones), I'd find a new one.

And in the internet searchers defense, my pediatricians office won't pick up the phone until you hear their "have you checked online" speech.

[Anonymous]

My dad's a doctor. I witnessed enough eye-rolling over the years when people came to him for silly complaints that I will always check online, either google or a forum like this one, before taking up a doctor's time. Or I'll call my dad.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Funny, office staffers... I've found some places to have straight up RUDE-for-no-reason staffers while the doctors are great. Just because of those office staff people, I will change practices.

In other offices, the front desk staff and techs can be amazing and personable and literally make me so grateful to be going to that practice because they are so kind and helpful.

Rudeness goes both ways.

Big ditto to this. I've actually changed practices because the front desk staff were so difficult to deal with.

I've also received bad customer service from the support people at the doctor's office.

[Anonymous]

PP - consider yourself fortunate to have your dad to call. Not everyone is that lucky.

I have absolutely changed doctors because of rude office staff. In fact, I think that is the norm. I have also changed our entire company's insurance coverage for nicer, more helpful doctors and staff. If I was office staff, I would not judge anyone knowing what I know. I would think patients are valuable these days. If you don't value patients, they will easily go somewhere else. Before you know it, you are looking for other ways to make money. Which is not as easy as you might think.

I have seen people think they are an absolute for a doctor's office/staff job, but the doctor would not take them on because that staff applicant's reputation preceded them.