Interesting. I haven’t had too ma y issues with things not arriving on time (in Northern Va). My mom lives in Hawaii and her Prime gives her clear delivery estimates, usually of about a week. Maybe Amazon is having trouble getting drivers to take certain routes |
They tell everyone that Prime doesn’t guarantee fast shipping. And everyone can understand that when they shop and it shows you the shipping times for different items. |
Prime membership is not just about shipping. It also gives you access to Prime Video and Whole Foods discounts. |
Wow, you have a lot more tolerance for Amazon misleading customers than I do. Or than the law does, according to the DC attorney general. |
Not me. I'm in Chevy Chase MD (hardly very crime ridden compared to the rest of America) and 1/3 of my items are arriving delayed, and Amazon doesn't even send a message. And if you try to contact customer service, they'll say they are sorry and that the item is arriving the next day and it still doesn't arrive and you've wasted your time trying to deal with their Kafkaesque customer service and still don't have your items. I find myself buying much less from them these days because their estimated delivery upon checkout is so unreliable. I've been thinking of cancelling my Prime membership. |
They aren’t misleading anyone. Apparently only people in DC are confused about Prime benefits. |
According to the OP and the DC AG, this is because Amazon is lying to you to hide a racist policy. You should sue. |
Then they can work out the value of those services and discount the shipping part accordingly for the parts that Amazon isn't shipping to as they do for other geographic areas. But I would suspect that 90% of Amazon Prime Customers don't value Prime for the Whole Foods "discounts." |
I don't think so. There's a difference between Amazon's incompetence and lack of caring for their customer base now that they have a monopoly and deliberately targeting a geographic area for crap service. |
factually incorrect statement |
This is delusional. Folks in DC live in a bubble. |
Now you are just making up complaints. Not even the DC AG is alleging this. |
Yeah, you've said that already. Stop being a low vocab bot on this thread. And I don't live in DC. And I know enough people who do data analytics to know it's feasible for Amazon to do this, they just don't want to. |
There are a lot of people in this area who work for Amazon and are doing PR on these threads. I am not a paid shill and agree with you. I don't have a lot of tolerance for how they're treating customers lately and am glad the DC AG is calling them out. The average customer doesn't have that power. |
you're kinda proving the point against the lawsuit - everyone values different elements of Prime differently, and remaining a paying Prime member when the website gives you clear shipping estimates before purchase implies there is enough value in those other elements to keep Prime. so you can't conclusively prove any deception, especially not against every member of certain zipcodes as a class |