I am so done with Instacart

[Anonymous]

Anonymous wrote:At least I'm done with the Instacart in my neck of the woods (Rockville). I feel like Charlie Brown with the football -- why do I keep paying the premium (and tipping generously) when every single time they mess up my order? And don't bother to contact me while they're shopping, so that I only know that the order is incomplete when it's delivered? When I get the wrong items that aren't what I ordered? When I marked acceptable substitutes but those don't show up either?

Instacart, we are done. It's not me, it's you.

Just do your own shopping.

[Anonymous]

Anonymous wrote:I don't understand why you don't just buy your own groceries. Not being trollish here I just really don't get it. I do Instacart or similar very occasionally like when I'm sick or if my DH is out of town and juggling kids and grocery shopping is annoying. But typically I don't really mind going and I like that I can make these judgment calls you are talking about myself including decisions like "huh the asparagus isn't looking that good I'll make snap peas instead" which are impossible with a shopper.

If I were very wealthy I'd just have a chef and housekeeper and they'd do all of this themselves. But I'm just regular umc and while I can afford these services I can also afford the time to go grocery shop. Since I also cook my own food and have reasonably high standards about food quality it's just more efficient for me to shop myself.

+1

[Anonymous]

I'm in Rockville too. Occasionally I have issues, but they are quick to reimburse. My shoppers usually contact and pay attention to substitution guidelines. But I primarily use Instacart for Wegmans.

[Anonymous]

I just wish that they would touch base about substitutions. Instead unlessI’m glued to my phone while they’re shopping, they will pick random stuff (or just say ‘not available’ and refund when I know there are similar options ) and then check out before I can even approve or reject the substitution. I enjoy grocery shopping but I just don’t have time honestly. Demanding job that bleeds into weekends and evenings, demanding/high needs child, makes weekend shopping pretty much a no-go. I can only do my own grocery shopping on weekday mornings if I WFH and just start late/work late.

[Anonymous]

I don’t get it. Just stop using instacart. You’re now paying a premium for a service that makes your life harder. Just go in the store yourself.

[Anonymous]

Love Instacart for Costco. I will never step foot in that hellhole again, worth every extra penny to have someone else deal with their overcrowded parking lot, overcrowded aisles, so that I do not have to.

[Anonymous]

I quit Instacart five years ago when my shopper said there was no substitute for the ham I ordered. I ended up having to go to the store myself to get ham for DS’s lunch and there were at least 10 types of ham! This was the last straw in a series of Instacart issues.

[Anonymous]

I don't understand why you all don't find a good Instacart shopped and pay them off the site. There is no reason to continue using - and paying part of the transaction to Instacart - when you can find a person and pay them directly.

[Anonymous]

Anonymous wrote:I don't understand why you all don't find a good Instacart shopped and pay them off the site. There is no reason to continue using - and paying part of the transaction to Instacart - when you can find a person and pay them directly.

How much do they get paid?