Dairy Godmother, Alexandria: RUDE and AWFUL

[Anonymous]

It doesn't. It shows military time doesn't it? Which would mean the post was dated Sunday at 9:27 a.m.?

Not sure what caused the delay but I do have a reply e-mail from the owner where you can clearly see my original message to her was sent at 11:02 p.m. Saturday.

[Anonymous]

Well, let's see the email. Put your money where your mouth is.

PS - We live in Vienna and the staff at Nielsen's Frozen Custard is awesome. I love that place.

[Anonymous]

ONLY because I do not enjoy being called a liar Matlock (And I notice you didn't address the date and time confusion).....Although I'm not sure how you can assure I haven't tampered with this date/time....thanks for the recommendation! The main point of my comment was needs or wants crummy attitudes with a side of blah custard?

FYI...below.....


On Sat, Jul 10, 2010 at 11:02 PM, <XXXXXX@XXXXcom> wrote:



Question Answer
Full Name: XXXXXX
E-mail: XXXXXX@XXXXX
Phone: XXXXXXXX
Your Message: We tried.......





--
The Dairy Godmother
2310 Mount Vernon Avenue
Alexandria, VA 22301
703.683.7767

website: thedairygodmother.com
email: [e-mail]

[Anonymous]

I wrote the 15:01 comment and I'm none of the prior PPs. With that said, we want to see the entire email, not just the header and footer. What did you write and what did the owner write back?

[Anonymous]

I went to TDG today and they were really friendly.

[Anonymous]

Anonymous wrote:We tried TDG for the first time tonight. We recently relocated the the area from Maine two weeks ago. My husband, myself, and our three year old went in and each tried something different. We arrived at 9:30 p.m. The employees locked the door at 10 p.m. without telling the mass outside or giving any closing time warning. I understand the safety precaution and security concerns with an unlocked door at EOB so I am without issue about that. What I do feel like I should tell you is that at 10:15 our three year old asked if she could use the potty. My husband knocked on the door and asked if he could bring her in very quickly to use the bathroom. The young woman (short brown hair) said very rudely, "Um, we are closed. No, sorry," and locked the door on us and preceded to sweep up in front of my three year old that began to cry because she truly needed to go. The two other couples outside were embarassed by the employee's rude and ridiculous behavior and apologized for her and helped us find a restroom. One even looked at her at said through the glass "Seriously? She's a little girl??" This combined with the briskness we encountered from the counter staff that were borerline rude to everyone in our line and the ridiculousness that she would clean in front of us with obviously nowhere urgent to be to the point where our child could not come in for 5 minutes, we were able to determine that WE WILL NEVER return again. Liz Davis may want to consider a refresher in customer service with her staff that as a whole seemed more interested in bolting out of there (hence the awful attitudes near closing time) and being rude to customers. Take this for what you will. TDG lost very good customers in us and I overheard the other couple ourside saying that there are plenty of other places to go and who needs to give money to a place that behaves so poorly? We completely agree.

I e-mailed the owner our experience and she sent me a luke-warm reply with no apology for the employees behavior.

Do not give this woman your money. She obviously encourages this type of behavior (see previous posts re: their bad attitudes)

NP here. OP, yes, you sound very entitled. You are annoyed that the employee was sweeping the store after closing time? Priceless. Um, hello, that is her JOB. And you call it "ridiculous" that she "obviously" had "nowhere urgent to be"--um, hello again, the place she was supposed to be was there, in the store, doing her after-closing tasks such as...wait for it...sweeping!

I find it difficult to believe your post was real, but if it is, the employee doesn't sound like she did anything wrong.

[Anonymous]

Are we in a locker room? I haven't seem this kind of bullying since I was on a playground.

OP, please do not think we are all like this. I also agree that The Dairy Godmother's staff can be rude and it really doesn't matter what time you say it.

Some of the people on here just wait to find any thread they can attack strangers on. I doubt they would be so bold in person.

[Anonymous]

People may be overreacting but from the way OP states her case, I would seriously doubt that she ever worked in food service and/or retail. She demonstrates a lack of understanding and respect for what "closed" means. Sometimes the customer is NOT right.

The employees were doing their closing tasks; the bathroom may have already been cleaned for the night or was in the process of being cleaned. Sweeping and cashing out were the tasks at hand. The store was LOCKED and it's a security issue to open the doors to anyone after hours. It would have been the employee's ass if anything happened while the door was open. Get a clue!

[Anonymous]

OP really making all this up. Her date stamps don't line up. Even if it has grains of truth, the owner answered her complaint that same evening, on a Saturday night.

This isn't Kansas. Carting your girl toddler around at that late hour is just expecting everyone to tolerate your your potty training regimen. Why not just admit to yourself you pushed your fun envelope too far: toddler + fireworks + ice cream + late hours =what? Everyone has to put up with whatever your needs are? You sound like you are stretching the truth for sympathy here.

Put a pull-up on the the kid and STFU if you want to keep that kind of schedule.

[Anonymous]

The people on this thread are absolutely ridiculous. I wouldn't want a single one of you raising my children.

Aren't we all grown up and evolved past name calling and striking out? What difference does it make if the "time stamps" don't match?

You are looking for reasons to lash out. Let me get this straight first, all this anger is over a comment about an ice cream shop on a mom forum?

Just checking.

[Anonymous]

Can't we all just get along? Can we all just be happy? Okay, I'll go first being the happy fairy. Glee. Glee makes me happy! Especially since the adorable guy who plays Kurt got nominated for an emmy. Ya'll need to chill your jets.

[Anonymous]

Anonymous wrote:Can't we all just get along? Can we all just be happy? Okay, I'll go first being the happy fairy. Glee. Glee makes me happy! Especially since the adorable guy who plays Kurt got nominated for an emmy. Ya'll need to chill your jets.

I'v tried watching Glee. The lesbian has a few funny scenes. The rest of the show is so strangely bad that I can't stand it. Still sick of moms of 3 year olds whining about businesses that won't make a special exception for their late night extreme overstim potty training exercise.

And I'm not a business owner of any kind. Just fricking tired of bullshit like this.

[Anonymous]

You can shout and scream all you want OP. The truth of the matter, people love the dairy godmother and will not stop going there because of your post. I go there and always feel instantly happy because it's a happy place--full of families, dogs, happy kids etc. I dont care about your solo experience. It will never ruin the many moments of sheer, innocent happiness I have felt while sitting on their bench just relaxing with my cone and family.

[Anonymous]

That place sucks. Welcome to the area OP!

[Anonymous]

OP: The Dairy Godmother used to be great, back when she first opened. Not anymore. Now if you want great ice cream in a smalltown environmet,go to Toby's in Arlington in the Westover area on Washington Blvd. Go the the playground at Lacey Woods park first (intersection of N. George Mason Dr and Wasington Blvd), then have lunch at Lost Dog Cafe or Lebanese Taverna and walk across the street to Toby's. Great ice cream, friendly (even the teenagers that scoop there). It's tiny, but excellent.

Sorry about all the cr@p you've taken here--people are nicer in person. Welcome to NoVA!