Scam alert: Power remodeling company

Anonymous
The company has an A+ rating on Better Business Bureau. How is that possible if yelp reviews are so bad? Real question, not rhetorical. They say their number 1 metric on BBB is complaint history - you'd think all those yelpers are making complaints?

We were actually in the market for a new roof so agreed to the sales pitch. It was way too long, but the people were respectful. They took so long that I was anticipating an insanely high estimate (why else would they take so long to get to the punch line and tell me the dollar amount??) and then I was actually surprised by how reasonable it was compared to when we redid the roof on our old house. They quoted us $14K for brand new roof, insulation, and gutters on a colonial house with a steep peaked roof. Estimates we got in our old house, which was smaller and had a flat roof, were nearly $10K not including gutters.
Anonymous
Anonymous wrote:The company has an A+ rating on Better Business Bureau. How is that possible if yelp reviews are so bad? Real question, not rhetorical. They say their number 1 metric on BBB is complaint history - you'd think all those yelpers are making complaints?

We were actually in the market for a new roof so agreed to the sales pitch. It was way too long, but the people were respectful. They took so long that I was anticipating an insanely high estimate (why else would they take so long to get to the punch line and tell me the dollar amount??) and then I was actually surprised by how reasonable it was compared to when we redid the roof on our old house. They quoted us $14K for brand new roof, insulation, and gutters on a colonial house with a steep peaked roof. Estimates we got in our old house, which was smaller and had a flat roof, were nearly $10K not including gutters.


Even a blind squirrel gets a nut. They absolutely suck.
Anonymous
They were very professional to us. Spiel took about an hour and a half and we agreed to sign because we knew we could legally cancel in 3 days. We ended up cancelling and it was fine.
Anonymous
Anonymous wrote:The company has an A+ rating on Better Business Bureau. How is that possible if yelp reviews are so bad? Real question, not rhetorical. They say their number 1 metric on BBB is complaint history - you'd think all those yelpers are making complaints?

We were actually in the market for a new roof so agreed to the sales pitch. It was way too long, but the people were respectful. They took so long that I was anticipating an insanely high estimate (why else would they take so long to get to the punch line and tell me the dollar amount??) and then I was actually surprised by how reasonable it was compared to when we redid the roof on our old house. They quoted us $14K for brand new roof, insulation, and gutters on a colonial house with a steep peaked roof. Estimates we got in our old house, which was smaller and had a flat roof, were nearly $10K not including gutters.


Members of the BBB can reply to a complaint and it gets closed in the company's favor.

As you can see from Yelp, they reply to complaints really quickly. That does't help them on yelp, but it definitely helps them with BBB.
Anonymous
BBB is itself a scam.
Companies that pay the fee to join BBB receive very favorable treatment when the BBB investigates a customer’s complaint.
Anonymous
WOW. It looks like a MLM conference. Sketchy.

"Out goal is to make you a happier and better person." "Power can enable you to make those dreams come true."
Oh, please!

https://www.youtube.com/watch?v=2UzGP8LsVYo

Anonymous
Anonymous wrote:There are a lot of companies that use this method. It's not a scam but it involves very high pressure sales tactics and an overpriced product.

1) They insist that both homeowners be present for the sales presentation. That way, you can't claim you need to talk to your spouse and get back to them.
2) They present a painfully long sales presentation to convince you that you really really need this exact product that nobody else offers.
3) They quote you an outrageous price for the product that's 3 times more than you were expecting, but if you sign on the dotted light RIGHT NOW, you'll get a substantial discount which is only 2 times more than you were expecting.
4) If you don't sign on the dotted line RIGHT NOW they will tell you that you will never be offered the discount again and everybody else is a scam artist.
5) If you do sign on the dotted line, you will get your service but wait weeks longer than they said you would.


We had a similar experience with JES Works on foundation work. Anyone have any experience with them and know if they are honest? They claimed they are the only ones offering the solution (poly injection) and that if we didn't get the work done soon the house might fall down. They offered a discount if we signed right then and claimed that if we don't sign within a week the price will go up. Seems like they do good work, but the sales pressure is making us think twice. We will get multiple quotes as well.
Anonymous
Anonymous wrote:
Anonymous wrote:There are a lot of companies that use this method. It's not a scam but it involves very high pressure sales tactics and an overpriced product.

1) They insist that both homeowners be present for the sales presentation. That way, you can't claim you need to talk to your spouse and get back to them.
2) They present a painfully long sales presentation to convince you that you really really need this exact product that nobody else offers.
3) They quote you an outrageous price for the product that's 3 times more than you were expecting, but if you sign on the dotted light RIGHT NOW, you'll get a substantial discount which is only 2 times more than you were expecting.
4) If you don't sign on the dotted line RIGHT NOW they will tell you that you will never be offered the discount again and everybody else is a scam artist.
5) If you do sign on the dotted line, you will get your service but wait weeks longer than they said you would.


We had a similar experience with JES Works on foundation work. Anyone have any experience with them and know if they are honest? They claimed they are the only ones offering the solution (poly injection) and that if we didn't get the work done soon the house might fall down. They offered a discount if we signed right then and claimed that if we don't sign within a week the price will go up. Seems like they do good work, but the sales pressure is making us think twice. We will get multiple quotes as well.


We got a quote, stupidly thinking they were local. We got calls to both of our phones from a JES person in Connecticut twice a day for a couple weeks.

Basically, the ceiling of a bathroom was separating from the wall. Come to find out it was about whomever installed the drywall not doing something right and not anything structural, but they sure wanted us to think the house was falling down.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:There are a lot of companies that use this method. It's not a scam but it involves very high pressure sales tactics and an overpriced product.

1) They insist that both homeowners be present for the sales presentation. That way, you can't claim you need to talk to your spouse and get back to them.
2) They present a painfully long sales presentation to convince you that you really really need this exact product that nobody else offers.
3) They quote you an outrageous price for the product that's 3 times more than you were expecting, but if you sign on the dotted light RIGHT NOW, you'll get a substantial discount which is only 2 times more than you were expecting.
4) If you don't sign on the dotted line RIGHT NOW they will tell you that you will never be offered the discount again and everybody else is a scam artist.
5) If you do sign on the dotted line, you will get your service but wait weeks longer than they said you would.


We had a similar experience with JES Works on foundation work. Anyone have any experience with them and know if they are honest? They claimed they are the only ones offering the solution (poly injection) and that if we didn't get the work done soon the house might fall down. They offered a discount if we signed right then and claimed that if we don't sign within a week the price will go up. Seems like they do good work, but the sales pressure is making us think twice. We will get multiple quotes as well.


We got a quote, stupidly thinking they were local. We got calls to both of our phones from a JES person in Connecticut twice a day for a couple weeks.

Basically, the ceiling of a bathroom was separating from the wall. Come to find out it was about whomever installed the drywall not doing something right and not anything structural, but they sure wanted us to think the house was falling down.


JES works out of Manassas in this area. I had their Poly injection done on a number of concrete slabs around my pool, and a few on my driveway and I couldn't be happier. It was about 1/8th the cost quoted to me to tear it up and re-pour the concrete. Very ontersting process to watch also and the crew could not have been more professional.
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