Anyone ever filed a complaint against a Realtor or tried to renegotiate commission over negligence?

[Anonymous]

Anonymous wrote:Don't go lapping everything the buyer's agent says up either. You sound easily influenced, easily disgruntled. Take a step back, get informed, get smarter.

+1.

[Anonymous]

If she conned you into listing too low or didn't present all the offers I think you have a complaint.

If I were selling a house now, I wouldn't base the selling price on a figure that the realtor couldn't justify - other than to sell it at a give away price so she doesn't have to do too much work. Do you own research people!

[Anonymous]

You can leave a bad review and possibly complain to the real estate board, but I don't know that you've got a monetary claim on your hands. If you're really disgruntled, talk to her about a commission cut or the head of her office to see if the brokerage can do anything for you.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Thanks for the input. Next time I am definitely using Redfin.

My buyers agent thinks I have a case. She said she always reviews offers with clients, never pushes them to sign, and thought it ridiculous that we had to do so much work to sell a very easy to sell house. We actually thought we might get multiple offers, but agent pushed us to sign right away saying buyers will probably walk and we will not get any better. My buyers agent said she would have recommended an escalation clause and that seller agent was not looking out for our interests, only her own.

Although she didn't force us to say home to let people see the house, she said just tell them to wait until afternoon when lock box would be on. (We had to do our own scheduling as well. Agents contacted me directly for scheduling, so I had to keep up with that as well. I felt like I was doing a FSBO.)

It's not just that I want some kind of compensation for this for having to do her job for her, but that I don't trust her to represent us going forward.

I wouldn't take your buyers agent's opinion too seriously. It is a cut throat business and I have noticed realtors have a tendency to trash talk their competitors. Take it with a grain of salt.

This. I think less of your buyer's agent. Also, if you wanted to wait for multiple offers, you could have. Your selling agent gave you advice that you didn't agree with. It's on you that you took it. In terms of the scheduling, I agree that is not right but you should have nipped that in the bud with your agent right away. But agree with the pp's that none of this rises to negligence and may just be the way that your selling agent operates. She may think it is more convenient for her sellers to schedule on their own.

[Anonymous]

leave bad reviews on every site. you won't get any $$ back.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Thanks for the input. Next time I am definitely using Redfin.

My buyers agent thinks I have a case. She said she always reviews offers with clients, never pushes them to sign, and thought it ridiculous that we had to do so much work to sell a very easy to sell house. We actually thought we might get multiple offers, but agent pushed us to sign right away saying buyers will probably walk and we will not get any better. My buyers agent said she would have recommended an escalation clause and that seller agent was not looking out for our interests, only her own.

Although she didn't force us to say home to let people see the house, she said just tell them to wait until afternoon when lock box would be on. (We had to do our own scheduling as well. Agents contacted me directly for scheduling, so I had to keep up with that as well. I felt like I was doing a FSBO.)

It's not just that I want some kind of compensation for this for having to do her job for her, but that I don't trust her to represent us going forward.

I wouldn't take your buyers agent's opinion too seriously. It is a cut throat business and I have noticed realtors have a tendency to trash talk their competitors. Take it with a grain of salt.

This. I think less of your buyer's agent. Also, if you wanted to wait for multiple offers, you could have. Your selling agent gave you advice that you didn't agree with. It's on you that you took it. In terms of the scheduling, I agree that is not right but you should have nipped that in the bud with your agent right away. But agree with the pp's that none of this rises to negligence and may just be the way that your selling agent operates. She may think it is more convenient for her sellers to schedule on their own.

Also, the first offer is usually the best one.

[Anonymous]

OP here - Thanks for the perspectives. While I know she is not giving me legal advice, she is getting paid a lot of money to represent my interests. And that's what she didn't do. She took advantage of my trust and ignorance - and the fact that I will probably never do this again, and if I do, I will be hundreds of miles away!

Yes, lesson learned. Yes, thankful we sold the house. Yes, buyers agent riled me up. I probably won't waste my time with a complaint, but will put my grievances in writing and ask agent what she might offer to make me happy. And if not, stay tuned for my online reviews.

Thanks again!

[Anonymous]

15:05 again. I'm not an agent but I've sold three houses and bought 4. Moving is stressful, especially when it's a long distance move. Moving is expensive, especially when it's a long distance move. I think you really need to step back because you sound unreasonable. As a buyer I've always asked for things to be fixed after the inspection and as a seller I've always fixed things. And I've always bought and sold move in ready houses. No house is perfect and there are always things that a buyer will quibble about. It would be silly to let a good buyer walk over a few hundred dollars in repairs. In terms of the pricing, we were always happy to have a quick sale at a price that the property would appraise at (rather than getting into a bidding war with a price that would be meaningless if the house didn't appraise and there was an appraisal contingency). I think you owe your agent a face to face conversation and maybe she can explain some of it to you. Maybe she was wrong and does owe you compensation.

[Anonymous]

Anonymous wrote:OP here - Thanks for the perspectives. While I know she is not giving me legal advice, she is getting paid a lot of money to represent my interests. And that's what she didn't do. She took advantage of my trust and ignorance - and the fact that I will probably never do this again, and if I do, I will be hundreds of miles away!

Yes, lesson learned. Yes, thankful we sold the house. Yes, buyers agent riled me up. I probably won't waste my time with a complaint, but will put my grievances in writing and ask agent what she might offer to make me happy. And if not, stay tuned for my online reviews.

Thanks again!

OP, here's an example of negligence which we reported. Our agent (through a company, assigned to us based on geography I think though DH was the one who found the agent and this was several years ago) copied his personal trainer on a bunch of our financial paperwork - not once but twice. I could've. (And did) overlook his inability to spell my name correctly (my name is two words that are both in the dictionary so it's not complicated or a name where there are variations in spelling). I also gave him another chance after the first personal trainer on email thing, because everyone makes mistakes, but when it happened again a day later, we called his supervisor and requested a different agent. He also didn't bring a lockbox before listing our place and basically insisted that we do the scheduling with buyers agents "for our convenience" but those things were just annoying. His recommendation about price point was something we generally agreed with, but only after we'd checked to make sure that it was in line with comparable properties.

Your situation sucks but I don't think it's actionable.

[Anonymous]

Complain to her broker and threaten a loud public stink. That will get you a discount.

All of them are like this, though.

[Anonymous]

Just list the agent and brokerage here. That will get someone's attention.

[Anonymous]

OP- you basically described 95% of real estate transactions in DMV. A broker will LOL at a complaint like this. Just never use an agent again.