Unless this started in the last 6 weeks it's not true. |
Was not true on Feb 24. However, they did not honor my seat assignment, and have not emailed me back about refunding me what I paid for it. Another time, check-in agent argued with me about bag fees. I knew I was right. She finally shut up. Another time, they damaged my bag. I've only flown three legs with them. Every time, there is an issue. Everything about them feels amateurish. |
| Once. On return from ORD, we had a five hour delay waiting for a part to be flown in by another airline. |
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Horrible company. Tickets are cheap but they charge you for everything- carry on baggage, watching TV and selecting seats on check in. Seriously, if you want to pick a seat, it's $15+ per seat, otherwise you seats get assigned randomly. For the family off four, sitting together will cost $60. Also, they always delayed and never say sorry or anything nice.
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Just flew Frontier. 3 issues - they don't participate in TSA Pre and we had long lines, the wait for luggage was over an hour both ways, and when I bought a $1.99 diet coke on the flight they expected a tip.
Also no TVs on our (4 hour) flight, the plane was quite bare bones. In the end, with the fees for baggage, carry on, seats, etc. it ended up being about the same price as United. The only benefit was that it was out of DCA. I won't do it again. |
| My advice... just don't fly Frontier. |