Housekeeper Damage

[Anonymous]

Anonymous wrote:

Anonymous wrote:How did magnets stick to stainless steel? This doesn’t make sense.

Around 40% of the types of stainless steel are magnetic.

I had no idea that was even possible!

OP should have been careful to use coated non-scratching magnets if this concerned about fridge blemishes. Fortunately, the fridge's perfection has ended and OP will obsess less about the inevitable scratches in the future. (Kind of like the B that ended my perfect 4.0 in college).

[Anonymous]

Anonymous wrote:I got a brand new stainless steel refrigerator on Saturday. Today a cleaner (from a company, not anyone who is a regular at our household) was here for one hour. A few hours after she left, I realized the magnets on the fridge had been moved. Upon closer inspection it became clear that they had been dragged across the surface of the upper fridge door, which now had multiple scratches ( 3, each 2-3 inches long, at eye level).

I had not had this appliance a week. 😧

Is it repairable?

What should I ask of the company? (the fridge cost $1600).

I'd call the manufacturer. Would you be all butt hurt if YOU were they one who accidentally scratched your door?

[Anonymous]

This is why you go with a company. They hire people who don’t know what they are doing and they also have insurance. It’s not fixable most likely and they should order you a new door.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Your fault for not cleaning things yourself really.

The company won't cover anything like that. That's ridiculous.

I just knew that someone would come on here & post this.

Nothing like playing “blame the victim.” 😠

OP, since it was a housecleaning company, you should contact them directly ➕ let them know of the damage.
Because most if not all, housecleaning companies have insurance for these types of things.

Good luck.

No way is cleaning company responsible.

[Anonymous]

Anonymous wrote:If your fridge was so easily scratched you should have warned the cleaner.

This, exactly.

One of my first jobs as a teenager decades ago was cleaning for Molly Maid, in very nice homes on Cape Cod - including a few just down the street from the Kennedy compound in Hyannisport.

If you have fragile things, including appliances, that can’t withstand being touched you have to put them on a ‘no touch’ list for hired cleaners, especially if you don’t have a dedicated housekeeper who knows your stuff.

Don’t blame the cleaner, this is your fault alone. And life is too short to cry over little scratches on a fridge - just get a bunch more magnets to put on it and cover the scratches up if they won’t buff out. Get some magnet frames and put some pictures of your kids on the fridge, that should improve your attitude of gratitude when you look at your ridiculously expensive appliance.

[Anonymous]

Anonymous wrote:

Anonymous wrote:If your fridge was so easily scratched you should have warned the cleaner.

This, exactly.

One of my first jobs as a teenager decades ago was cleaning for Molly Maid, in very nice homes on Cape Cod - including a few just down the street from the Kennedy compound in Hyannisport.

If you have fragile things, including appliances, that can’t withstand being touched you have to put them on a ‘no touch’ list for hired cleaners, especially if you don’t have a dedicated housekeeper who knows your stuff.

Don’t blame the cleaner, this is your fault alone. And life is too short to cry over little scratches on a fridge - just get a bunch more magnets to put on it and cover the scratches up if they won’t buff out. Get some magnet frames and put some pictures of your kids on the fridge, that should improve your attitude of gratitude when you look at your ridiculously expensive appliance.

You’re ridiculous.
And $1600 isn’t expensive. Sorry you are getting this OP.

[Anonymous]

Anonymous wrote:This is why you go with a company. They hire people who don’t know what they are doing and they also have insurance. It’s not fixable most likely and they should order you a new door.

I don’t know. This is why I go with a smaller single person or a small team. When I have repeat cleaners I can better instruct.
Those companies just send out loads of untrained people.

[Anonymous]

I know it’s a bummer, but everything new gets a ding or bit of wear and tear. Like a new car. That first ding will come soon enough. It’s just a refrigerator for heavens sake. Add more magnets to cover the damage. They even sell those cute magnetic picture frames.

[Anonymous]

So OP, did you buff it out yet?

[Anonymous]

Be glad they aren't stealing PSA https://patch.com/virginia/fairfaxcity/va-house-cleaner-took-items-homes-she-cleaned-police-say

[Anonymous]

Anonymous wrote:

Anonymous wrote:This is why you go with a company. They hire people who don’t know what they are doing and they also have insurance. It’s not fixable most likely and they should order you a new door.

I don’t know. This is why I go with a smaller single person or a small team. When I have repeat cleaners I can better instruct.
Those companies just send out loads of untrained people.

Yes but at least you aren’t asking some poor immigrant to pay for damage when they cause it.

[Anonymous]

Anonymous wrote:I have to ask: Are you sure you removed the protective film from the front of the doors? Every refrigerator comes with with clear plastic on the doors and it's not always obvious that it needs to be removed.

Was just going to post this…

[Anonymous]

Anonymous wrote:Be glad they aren't stealing PSA https://patch.com/virginia/fairfaxcity/va-house-cleaner-took-items-homes-she-cleaned-police-say

Wait so they have the things she pawned and they think she stole but there's no owner coming forward?

[Anonymous]

Anonymous wrote:Tell the company AFTER YOU CALL THE MANUFACTURER. Find out if it can be buffed out or if you need a new door and how much it costs.

This

[Anonymous]

Anonymous wrote:

Anonymous wrote:I have to ask: Are you sure you removed the protective film from the front of the doors? Every refrigerator comes with with clear plastic on the doors and it's not always obvious that it needs to be removed.

Was just going to post this…

NP, was about to do the same. I thought I had scratched my new fridge before I realized this…