Housekeeper Damage

[Anonymous]

I got a brand new stainless steel refrigerator on Saturday. Today a cleaner (from a company, not anyone who is a regular at our household) was here for one hour. A few hours after she left, I realized the magnets on the fridge had been moved. Upon closer inspection it became clear that they had been dragged across the surface of the upper fridge door, which now had multiple scratches ( 3, each 2-3 inches long, at eye level).

I had not had this appliance a week. 😧

Is it repairable?

What should I ask of the company? (the fridge cost $1600).

[Anonymous]

Your fault for not cleaning things yourself really.

The company won't cover anything like that. That's ridiculous.

[Anonymous]

Anonymous wrote:Your fault for not cleaning things yourself really.

The company won't cover anything like that. That's ridiculous.

I just knew that someone would come on here & post this.

Nothing like playing “blame the victim.” 😠

OP, since it was a housecleaning company, you should contact them directly ➕ let them know of the damage.
Because most if not all, housecleaning companies have insurance for these types of things.

Good luck.

[Anonymous]

OP going to get min-wage worker fired just before the holidays, over her elitist refrigerator that now has a tiny scratch from her knicknacks being moved. Perhaps should not have purchased such a fragile appliance.

[Anonymous]

It was an accident. A fridge shouldn’t scratch like that I wouldn’t say anything.

[Anonymous]

Anonymous wrote:It was an accident. A fridge shouldn’t scratch like that I wouldn’t say anything.

+1

[Anonymous]

Tell the company AFTER YOU CALL THE MANUFACTURER. Find out if it can be buffed out or if you need a new door and how much it costs.

[Anonymous]

Cover it with magnets.

[Anonymous]

Stuff happens, I wouldn’t sweat it. If you’re going to keep magnets on the fridge, it will happen at some point.

[Anonymous]

Stainless steel is already scratched. That's the finish.

[Anonymous]

Stainless steel gets scratched with any metal, pp.

[Anonymous]

Anonymous wrote:Stainless steel gets scratched with any metal, pp.

Yeah, it should be called “scratchful steel”

[Anonymous]

Anonymous wrote:Cover it with magnets.

Agree. Get a dry erase calendar.

It will keep happening.

I dented my brand new stove top in my new house by resting a knee on it while loading a cabinet. I had no idea it was so thin. I stopped thinking about it at all after a year.

The fridge will get scratched again. It's inevitable.

[Anonymous]

How did magnets stick to stainless steel? This doesn’t make sense.

[Anonymous]

Anonymous wrote:How did magnets stick to stainless steel? This doesn’t make sense.

Around 40% of the types of stainless steel are magnetic.