Venmo Error- Is this fixable?

Anonymous
It's the electronic equivalent of handing someone cash. If you put $100 in an envelope and put it in the wrong person's mailbox, your bank would not be able to do anything for you.
Anonymous
We accidentally PayPaled several thousand dollars to the wrong person, mistyped email. They never responded. PayPal was not interested in helping. Imagine Venmo is the same way. Send a request to the person you paid. Maybe their honest b
Anonymous
Anonymous wrote:
Anonymous wrote:We learned the hard way - Venmo will refund your money. Once. No more mistakes. Talk to someone in customer service.


How did you ever reach a live person in customer service?

Not PP but I sent a tenant’s security deposit back and chose the version that takes the sales tax by mistake and needed to fix it. It was pretty easy to get a live person in customer service then.
Anonymous
Anonymous wrote:We accidentally PayPaled several thousand dollars to the wrong person, mistyped email. They never responded. PayPal was not interested in helping. Imagine Venmo is the same way. Send a request to the person you paid. Maybe their honest b


And hopefully they proofread better than I do.
Anonymous
Anonymous wrote:I would think it was a hoax and not return the funds. Too many scams.


Agreed.

Give the money back, somehow it was a scam, so Venmo debits you an additional $475 to cover the scam amount.
Anonymous
OP here with an update.

I never reached a live person at Venmo customer service but their email correspondence was very prompt. They said in the email that they will try to help.

After a bit of back and forth, I just received an email from Venmo saying that the money is being returned to me. It is not in my account yet, but I am hopeful.

Not sure if this means that Venmo is canceling the transaction, or if the wrong person (recipient) returned it.

In either case, I am grateful!
Anonymous
Great news op!!
Anonymous
Venmo sucks. I sent almost $3000 to purchase an item which turns out did not exists. Thankfully I paid via a credit card and the credit card ended up refunding the money after investigation and Venmo has banned me as a result. Nice!
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