My 2019 Mazda CX-5 locked me out of the running car

[Anonymous]

Anonymous wrote:I got out of the car to get the mail, closed the door, and ended up chatting with a neighbor for a few minutes (maybe 15 minutes). Went to get back in the running car and all the doors were locked. Some super safety feature or a defective something, I’m not sure. Called and emailed the salesman, but haven’t heard back. Any ideas?

Clear institutional racism

[Anonymous]

Many many times I’m in the driveway with the car running and go back into the house because I forgot something. When my parents visit we go out and warm up their cst for them every time and it often runs longer than 15 minutes. I’ve never ever heard to keep a door or window open.

[Anonymous]

Anonymous wrote:The car would not unlock with the second fob.

Very punitive on Mazda’s part. Just have the car turn itself off. Like every other decent newish car on the market.

[Anonymous]

You probably cannot turn the car off with the second fob either. The car thinks it is being used. Does Mazda have a customer service line?

[Anonymous]

Call the dealership. They should be able to help. Or AAA. When you get back in, you need to go into Set-up and change the default for locking the car to a different option. My car's default (different brand but similar system) is to lock after 1 minute. I changed it to driving over 10 mph to avoid your problem. Hope you got back into your car okay!

[Anonymous]

Anonymous wrote:The car would not unlock with the second fob.

If you have the 2nd fob, there is a release that pops out an actual metal key. That can unlock the door. There’s a cover on the driver door handle that pops off exposing the keyhole.

[Anonymous]

Anonymous wrote:Call the dealership. They should be able to help. Or AAA. When you get back in, you need to go into Set-up and change the default for locking the car to a different option. My car's default (different brand but similar system) is to lock after 1 minute. I changed it to driving over 10 mph to avoid your problem. Hope you got back into your car okay!

Thank you!

[Anonymous]

Anonymous wrote:

Anonymous wrote:Call the dealership. They should be able to help. Or AAA. When you get back in, you need to go into Set-up and change the default for locking the car to a different option. My car's default (different brand but similar system) is to lock after 1 minute. I changed it to driving over 10 mph to avoid your problem. Hope you got back into your car okay!

Thank you!

You're welcome. We learned this the hard way when my 79 year old dad bought a new Honda CRV this year. He had the car running, got out of it to check something and was promptly locked out. Fun times!

[Anonymous]

I don’t understand the point of the car locking you out? Why wouldn’t the car just turn off like the eco mode of so many new cars?

[Anonymous]

I'm so scared to get locked out of my car in just this way! I'm 99% sure my Subaru has a feature that doesn't allow the doors to be locked when the engine is running, but I still leave the door open.

[Anonymous]

Anonymous wrote:Many many times I’m in the driveway with the car running and go back into the house because I forgot something. When my parents visit we go out and warm up their cst for them every time and it often runs longer than 15 minutes. I’ve never ever heard to keep a door or window open.

I don't understand people who do this. I sometimes saw people leave their car running in DC (not delivery people) and always wondered why they weren't worried about it getting stolen. And they do get stolen a lot in just this way, according to crime reports.

[Anonymous]

As someone who grew up in a very cold climate, I have definitely left my car running that long outside to warm it up, while I chipped ice off of it, while I cleared snow and shovelled etc.

I have never done it with a car that has keyless entry, but that's really scary!

[Anonymous]

Anonymous wrote:I'm so scared to get locked out of my car in just this way! I'm 99% sure my Subaru has a feature that doesn't allow the doors to be locked when the engine is running, but I still leave the door open.

I wonder if you can use the my Subaru app to unlock in that situation

[Anonymous]

I think it’s impossible for our cars to lock with the fob inside the stopped car, engine on or off.

[Anonymous]

Yep, I left our Mazda C-X-5 running for a long time while I shoveled the driveway. No problem, it was toasty inside and ice was melting outside.