Are uber drivers supposed to have AC?

[Anonymous]

Anonymous wrote:I read online once (maybe here, maybe Reddit) about people 'borrowing' a friend's nicer car that is the exact match for their older, shittier car to get the in-person approval by Uber/Lyft.

I used to think that was just an online legend until I requested an Uber and the app told me a nice Honda Pilot was my car, but what pulled up was an older model Pilot (same color and the license plate matched) with heavy front-end damage and lots of pet hair in the back seat.

I've had some drivers not use the a/c and grumble when I asked them to turn it on. I've not had any flat out refuse. If it's balls hot out and you pull up in a car with the a/c blasting, that's the easiest way to get a big tip from me.

I agree.
But OP said it was last night. Last night was pleasant and most drivers would have the windows down and not turn on the AC unless you ask them to.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Did you ask him to turn it on and he refused?

No, and maybe that was my mistake. Every other uber I've taken has had it but I wasn't sure if this was an expectation. Or requirement or just the driver's preference.

It was your mistake not to ask.

[Anonymous]

Anonymous wrote:

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Anonymous wrote:Did you ask him to turn it on and he refused?

No, and maybe that was my mistake. Every other uber I've taken has had it but I wasn't sure if this was an expectation. Or requirement or just the driver's preference.

The car was also dirty and smelled like crap-so I just wanted to get out without causing a scene.

Please tell me you gave the driver a lower rating.

Yes. Not only because of the AC but for a dirty car and because he continually kept asking me which way to go. I don't know! I'm not the driver!

Good! I hate when obviously sh*tty drivers have high ratings because everyone is so afraid of giving out bad ratings. It doesn't help that Uber makes a big fuss for anything less than a 5, making the customer feel like they're being a bad guy by simply rating the driver accurately.

Did you just make this up?

No I didn't make this up, that would be such a stupid thing to lie about.

Quite a few people I know feel guilted if they give an accurate yet poor rating of a driver since it prompts the app to immediately ask well why was it so bad, what was the problem, what did the driver do wrong? So it makes it seem as if 5 stars are deserved unless the driver was absolutely abysmal. Also, why should I need to explain a 3 star rating? 3 stars is right in the middle, most drivers should fall in the middle. I don't want to have to go through a process of justifying my rating if the driver was just ok. But no such justification is required or asked for if you give 5 stars when really, shouldn't you be asked what the driver did that really amazing beyond all expectations? Truly top tier? Because that's what 5 stars should be.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

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Anonymous wrote:

Anonymous wrote:Did you ask him to turn it on and he refused?

No, and maybe that was my mistake. Every other uber I've taken has had it but I wasn't sure if this was an expectation. Or requirement or just the driver's preference.

The car was also dirty and smelled like crap-so I just wanted to get out without causing a scene.

Please tell me you gave the driver a lower rating.

Yes. Not only because of the AC but for a dirty car and because he continually kept asking me which way to go. I don't know! I'm not the driver!

Good! I hate when obviously sh*tty drivers have high ratings because everyone is so afraid of giving out bad ratings. It doesn't help that Uber makes a big fuss for anything less than a 5, making the customer feel like they're being a bad guy by simply rating the driver accurately.

Did you just make this up?

No I didn't make this up, that would be such a stupid thing to lie about.

Quite a few people I know feel guilted if they give an accurate yet poor rating of a driver since it prompts the app to immediately ask well why was it so bad, what was the problem, what did the driver do wrong? So it makes it seem as if 5 stars are deserved unless the driver was absolutely abysmal. Also, why should I need to explain a 3 star rating? 3 stars is right in the middle, most drivers should fall in the middle. I don't want to have to go through a process of justifying my rating if the driver was just ok. But no such justification is required or asked for if you give 5 stars when really, shouldn't you be asked what the driver did that really amazing beyond all expectations? Truly top tier? Because that's what 5 stars should be.

Are you thinking about Lyft or Uber? Because Uber app did not prompt you to tell why you give a bad rating until Tuesday of this week. Even now the choices are already there and you select one. No explanation.

[Anonymous]

A driver whose rating falls below 4.5 is at risk of being terminated from the system. If you rate your driver 4 or below, you're essentially saying that you think they should be fired. At the end of a ride ask yourself, "Would I like to ride with this driver again?" If yes, give them a 5...and if no, give them anything but a 5.

When you rate 5 stars and leave a nice comment, the driver gets to see it later in the week. When you rate 4 stars or below and leave a critical comment, only uber sees it and won't share it with the driver.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

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Anonymous wrote:

Anonymous wrote:Did you ask him to turn it on and he refused?

No, and maybe that was my mistake. Every other uber I've taken has had it but I wasn't sure if this was an expectation. Or requirement or just the driver's preference.

The car was also dirty and smelled like crap-so I just wanted to get out without causing a scene.

Please tell me you gave the driver a lower rating.

Yes. Not only because of the AC but for a dirty car and because he continually kept asking me which way to go. I don't know! I'm not the driver!

Good! I hate when obviously sh*tty drivers have high ratings because everyone is so afraid of giving out bad ratings. It doesn't help that Uber makes a big fuss for anything less than a 5, making the customer feel like they're being a bad guy by simply rating the driver accurately.

Did you just make this up?

No I didn't make this up, that would be such a stupid thing to lie about.

Quite a few people I know feel guilted if they give an accurate yet poor rating of a driver since it prompts the app to immediately ask well why was it so bad, what was the problem, what did the driver do wrong? So it makes it seem as if 5 stars are deserved unless the driver was absolutely abysmal. Also, why should I need to explain a 3 star rating? 3 stars is right in the middle, most drivers should fall in the middle. I don't want to have to go through a process of justifying my rating if the driver was just ok. But no such justification is required or asked for if you give 5 stars when really, shouldn't you be asked what the driver did that really amazing beyond all expectations? Truly top tier? Because that's what 5 stars should be.

Are you thinking about Lyft or Uber? Because Uber app did not prompt you to tell why you give a bad rating until Tuesday of this week. Even now the choices are already there and you select one. No explanation.

No I'm thinking of Uber. The change earlier this week was to allow you to clarify if the poor rating was related to the driver or not.

[Anonymous]

Don't be cheap next time and order an uberBlack when you are going out for a fancy night. Then they can afford the A/c

[Anonymous]

It only takes a moment to ask

[Anonymous]

No A/C = auto one star from me. Loud music = auto one star. Screaming on BlueTooth = one star. Fish odor or fast food trash = one star. Basically, one star if you resemble a DC cab.