Reply to Are uber drivers supposed to have AC?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Did you ask him to turn it on and he refused?[/quote]

No, and maybe that was my mistake. Every other uber I've taken has had it but I wasn't sure if this was an expectation. Or requirement or just the driver's preference.

The car was also dirty and smelled like crap-so I just wanted to get out without causing a scene. [/quote]

Please tell me you gave the driver a lower rating.  [/quote]

Yes. Not only because of the AC but for a dirty car and because he continually kept asking me which way to go. I don't know! I'm not the driver! [/quote]

Good!  I hate when obviously sh*tty drivers have high ratings [b]because everyone is so afraid of giving out bad ratings[/b].  It doesn't help that Uber makes a big fuss for anything less than a 5, making the customer feel like they're being a bad guy by simply rating the driver accurately.[/quote]
Did you just make this up?[/quote]

No I didn't make this up, that would be such a stupid thing to lie about.

Quite a few people I know feel guilted if they give an accurate yet poor rating of a driver [b]since it prompts the app to immediately ask well why was it so bad, what was the problem, what did the driver do wrong[/b]?  So it makes it seem as if 5 stars are deserved unless the driver was absolutely abysmal.  Also, why should I need to explain a 3 star rating?  3 stars is right in the middle, most drivers should fall in the middle.  I don't want to have to go through a process of justifying my rating if the driver was just ok.  But no such justification is required or asked for if you give 5 stars when really, shouldn't you be asked what the driver did that really amazing beyond all expectations?  Truly top tier? Because that's what 5 stars should be.  [/quote]
Are you thinking about Lyft or Uber? Because Uber app did not prompt you to tell why you give a bad rating until Tuesday of this week. Even now the choices are already there and you select one. No explanation.[/quote]

No I'm thinking of Uber. The change earlier this week was to allow you to clarify if the poor rating was related to the driver or not. [/quote]

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