No, it sounds like she moronically put her husband down as the driver and not herself. |
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All rental car companies screw you on the toll charge. A lot of places (including around here) have electronic tolling only, so you're kind of stuck. Last time I was in Seattle, I avoided a particular route just to avoid the toll charge, because of the service fees.
They charge per toll since it takes a human to reconcile which charge goes to which renter, but it's still annoying. |