Any servers here or those with restaurant experience? Tip question.

Anonymous
Anonymous wrote:Should quit.


Not only that but get fully scheduled then abruptly quit during their busiest time.
Anonymous
Anonymous wrote:What ever the tip pool rules are. Next time something like that happens the should tip him in cash and he can pocket it on the downlow


NP here.

So the server should say to the person picking up the check, "Hey, tip me in cash?"
Anonymous
I sometimes work as a mystery shopper, and one specific shop I've done is about giving cash to waiters/bartenders and if they give you a proper receipt and change. So pocketing a cash tip when it's supposed to go into a pool would be very unethical and could get him fired.
Anonymous
Anonymous wrote:
Anonymous wrote:What ever the tip pool rules are. Next time something like that happens the should tip him in cash and he can pocket it on the downlow


NP here.

So the server should say to the person picking up the check, "Hey, tip me in cash?"


No! If someone said that to me, i wouldn't tip at all
Anonymous
Did he sign anything
Anonymous
Anonymous wrote:I was never a server/waitress. DS is working as a server this summer while home from college.

DS came home from work a bit ago upset. Two coworkers called off so he was working solo from 11:00 am to 1:30 pm. The owner/manager let him know that he'd called help in, but the soonest someone could get there was 1 pm. So DS handled it, including an unplanned corporate lunch of 12. That particular check left him quite a sizeable tip because he did so well running the register, taking orders, and delivering food & drinks solo. That table came in at 12:10 pm and cashed out at 1:17 pm. The coworker that was supposed to show up at 1 clocked in at 1:32 pm. When the owner showed up at 2 and was reviewing the sales for the day, he told DS that his big tip still went into the tip pool. DS argued that wasn't fair because he worked solo until 1:30. Why should the coworker who came in (late) and after the big party left get to share in that tip or any of the tips he made while working before 1:30. The owner/manager told him tough, that's how it is with tip pool.

Is that correct? This is in VA.



Your son will learn to hint for cash tips. Pocket them.
Anonymous
Anonymous wrote:It seems like it would be a lot of work to calculate how much pf the tip pool should go to each individual worker depending in exactly what hours they worked that day and exactly when the tips came in. It seems far more practical to split the tips pro rata by hours worked if one is going to pool tips that way. Of course your son might be misunderstanding what is happening and they are instead taking a percentage of his tip and splitting it out to the hostess, bartender, etc.


It is not that hard. Set up a simple spreadsheet by hour/person, and the manager just has to plug in the numbers at the end of the day. He/she needs a calculator anyway, spreadsheet is easier.
Anonymous
How much was the tip?
I was tipped on each table I worked, I never put the tips in a kiddy then divide them.
When did that start?
Anonymous
Assuming your son has a good handle on how the top pool works and is still upset, I would encourage him to stand up for himself and to quit if he needs to. Your son covered for multiple no shows, worked really hard and had his income taken and given yo someone else who wasn't even clocked in when the table left. At the very least son should feel nomination to "help out" in the future (ie: if he's asked to pick up a shift or stay late).
Anonymous
Anonymous wrote:
Anonymous wrote:I was never a server/waitress. DS is working as a server this summer while home from college.

DS came home from work a bit ago upset. Two coworkers called off so he was working solo from 11:00 am to 1:30 pm. The owner/manager let him know that he'd called help in, but the soonest someone could get there was 1 pm. So DS handled it, including an unplanned corporate lunch of 12. That particular check left him quite a sizeable tip because he did so well running the register, taking orders, and delivering food & drinks solo. That table came in at 12:10 pm and cashed out at 1:17 pm. The coworker that was supposed to show up at 1 clocked in at 1:32 pm. When the owner showed up at 2 and was reviewing the sales for the day, he told DS that his big tip still went into the tip pool. DS argued that wasn't fair because he worked solo until 1:30. Why should the coworker who came in (late) and after the big party left get to share in that tip or any of the tips he made while working before 1:30. The owner/manager told him tough, that's how it is with tip pool.

Is that correct? This is in VA.



Your son will learn to hint for cash tips. Pocket them.


How often to servers "hint" for cash tips? I've never had someone do that. If they did, it's possible I'd leave 15% exactly on the credit card.

I do tip at the salon in cash.
Anonymous
Anonymous wrote:
Of course your son might be misunderstanding what is happening and they are instead taking a percentage of his tip and splitting it out to the hostess, bartender, etc.


That is illegal in some states. Check your local laws.


Local laws vary a LOT.
Anonymous
It varies but if this is the way that it’s done there then he needs to suck it up. This time it broke against him, the next time it might break in his favor.

(Calling in to cover is not relevant-the question is if they do it purely by who is clocked in at the time of the timestamp on bill, which they probably do. Just think how time consuming it would be to parse that rather than just having a blanket policy?)
Anonymous
Anonymous wrote:Assuming your son has a good handle on how the top pool works and is still upset, I would encourage him to stand up for himself and to quit if he needs to. Your son covered for multiple no shows, worked really hard and had his income taken and given yo someone else who wasn't even clocked in when the table left. At the very least son should feel nomination to "help out" in the future (ie: if he's asked to pick up a shift or stay late).


Agree. The only place I worked with a straight tip pool we all worked the same shift length. If someone was hours late their tips got docked.

I waited tables in the way back days but my favorite was every man/woman for themselves and you tip out the bus and bar workers before leaving. If you didn't .. they made sure you didn't make good tips later so everyone played by the books. (Kitchen staff made an actual decent hourly wage.)

Your son's boss sounds like a dick which is probably why his staff don't give a shit. I worked for an owner that treated the kitchen like garbage and 4/5 the staff walked out on him mid-summer in a beach town. This guy will get his.
Anonymous
Anonymous wrote:It varies but if this is the way that it’s done there then he needs to suck it up. This time it broke against him, the next time it might break in his favor.

(Calling in to cover is not relevant-the question is if they do it purely by who is clocked in at the time of the timestamp on bill, which they probably do. Just think how time consuming it would be to parse that rather than just having a blanket policy?)


Did you read the, OP? They clearly don't base it on a timestamp based on the info outlined. They made do it based on what time owner shows up to cash out the lunch shift. And, in young kids' shoes, I'd tell the owner he was out another server.
Anonymous
Anonymous wrote:I thought the pool was for people who work in the kitchen and clear and host. Does he know who the tip pool goes to?


When I worked in a kitchen I didn't get tips from a pool or otherwise. I was paid wages.
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