Moronic finance manager almost talked me out of the deal...

[Anonymous]

Last time I bought a Honda from Bill Page the finance guy kept me waiting more than an hour. I should have walked away from the deal.

[Anonymous]

Anonymous wrote:Part of his salary is from selling warranties. It's his job. It's not out of the ordinary at a dealership.

Yes, the point of the story was not that people make a living selling warranties but that he had a happy customer who he quickly turned into an unhappy customer and nearly not a customer because of his inept salesmanship and weird aggression.

His sales tactic was basically “the car you’re buying is a piece of shit that will become a financial albatross unless you drastically change the terms of the deal you’ve already agreed to” and after being politely rebuffed got visibly upset and barely spoke after being turned down. Any chance I’d be interested in a service relationship with them went out the window.

The point was also that the salesman was quite laid back, and played a few games but largely gave us what we wanted and we ended up doing a bit more… it was shocking the contrast between skillful and moronic.

Also I’ve gotten the stupid “it’s just $6 a month more for heated mirrors surely you can do that” bullshit but never so late in the process and never with such ineptitude. And the service agreement he was pitching was so obviously a bad deal… when the lady who wanted us to put the magic paint and upholstery gave her spiel and we said no she was extremely polite and we had a nice chat with her about our kids and her kids and then she went off to the next customer. This guy, for some allegedly so senior, was total garbage at his job.

[Anonymous]

OP, I’d pissed too at the finance manager trying to scam me into paying 3 times the fair value of this prepaid maintenance. What an idiot.

[Anonymous]

You know those packages are negotiable in price, right? So you may have been able to get yourself a really good deal on it.

[Anonymous]

Anonymous wrote:Never tell them you aren't financing with them till the last minute and after negotiations. Thats where they make the most money.

This.

[Anonymous]

Back in 2022 I found a dealership willing to sell a Toyota Corolla for MSRP provided I financed with them. I said ok. Everything went smoothly and quickly until I got to the finance office. They gave me their pitch and I kept politely saying no. But everyone buys at least something. No thanks. Then the finance manager said that she needed to go check the odometer, but instead goes to her boss. He then comes in with her and tells me I really need to buy something as they are trying to win a trip for themselves to hawaii or something like that. I still say no after some more nos finally get everything signed and was out of with my new car. I've never refinanced a car so quickly. I started the process within a week.

[Anonymous]

Anonymous wrote:

Anonymous wrote:they make you listen to that shiz even if you finance with them.

They get angry when (especially as a woman) you tell them you won't be buying anything.

This has happened to me on my last 2 car purchases, first honda (husband was home) second lexus (husband was there and signing, but deferred to me on all decisions, much to the finance managers chagrin)

I can't stand that part of the transaction. My husband probably would have signed it all. But I was "NO" as many times as it took

Well if I had just stuck with my navy federal he wouldn’t have done any of it, so that’s the right answer. But I thought what the hell, he’s offering me an interest rate that saves me $11 a month. Next time I’ll pass.

You still have to sit with finance guy for all the paperwork. Even with a check from Navy. They may do a credit report too, because the check could be fake.

[Anonymous]

Anonymous wrote:Last time I bought a Honda from Bill Page the finance guy kept me waiting more than an hour. I should have walked away from the deal.

That’s part of the tactic to give you decision fatigue. You were tired and you had been making the decision “should I leave now” over and over again

[Anonymous]

Anonymous wrote:Last time I bought a Honda from Bill Page the finance guy kept me waiting more than an hour. I should have walked away from the deal.

btw I bring a laptop and enjoy the quiet time without woke or family demands. Then with the finance guy I smile, ask interested questions, and then say won’t work for me. Never had huge problems; I think they get monitored and get dinged if they don’t hit their marks on the discussion.

[Anonymous]

Anonymous wrote:Just say "no" like an adult. You didn't need to write this War and Peace length story about it.

I guess some of us can read longer comments with no problem. Have you been checked for ADD?

[Anonymous]

You already had your financing before you set foot in the door so this bad experience is on you.

[Anonymous]

Anonymous wrote:Just say "no" like an adult. You didn't need to write this War and Peace length story about it.

Why so rude? I appreciated OP’s story. If you didn’t like it, don’t comment. Where are people’s manners?

[Anonymous]

Anonymous wrote:

Anonymous wrote:Just say "no" like an adult. You didn't need to write this War and Peace length story about it.

Why so rude? I appreciated OP’s story. If you didn’t like it, don’t comment. Where are people’s manners?

The rude commenters are probably auto dealership finance managers.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Just say "no" like an adult. You didn't need to write this War and Peace length story about it.

Why so rude? I appreciated OP’s story. If you didn’t like it, don’t comment. Where are people’s manners?

The rude commenters are probably auto dealership finance managers.

I'm sure they spend a lot of time on a DC parenting forum most people never heard of.

[Anonymous]

Anonymous wrote:You know those packages are negotiable in price, right? So you may have been able to get yourself a really good deal on it.

Unless it's free, I don't want to go to the dealership for service.