Don’t waste your time with Home Depot contractors

[Anonymous]

Anonymous wrote:The Home Depot employee actually told me that he didn’t know how to order the product I needed. The problem was not with the subs, but I had to order through Home Depot to use these subs. I went to the store and the employees there said that I had to work with the employee who told me he couldn’t order the hardware because he was the one earning the commission.

This is nuts. Bye, Felicia.

So....your issue is not with the contractors, it is with the Home Depot employee. Why didn't you ask for a manager?

[Anonymous]

Anonymous wrote:

Anonymous wrote:The Home Depot employee actually told me that he didn’t know how to order the product I needed. The problem was not with the subs, but I had to order through Home Depot to use these subs. I went to the store and the employees there said that I had to work with the employee who told me he couldn’t order the hardware because he was the one earning the commission.

This is nuts. Bye, Felicia.

So....your issue is not with the contractors, it is with the Home Depot employee. Why didn't you ask for a manager?

I did. I also contacted corporate in writing once. Corporate did not respond and management directed me back to the unresponsive salesman.

[Anonymous]

Anonymous wrote:I don’t think it depends on the store. Home Depot subs out their work and it’s just luck of the draw whether you get a good one or not. Most subs wouldn’t want to work through Home Depot because they guarantee lowest price, therefore the sub gets paid the lowest price. Perhaps some trades are better than others through Home Depot. Home Depot also has a referral program and those subs get discounts when they shop there, so they have some incentive.

+1

Home Depot contractors cut tile they were not supposed to cut and left it.

They also removed both toilets and wanted $50 in cash to put one back before leaving for the night. The guy’s brother, who owned the contracting business, told him he had to come back and replace a toilet and not charge us an extra $50.

Never again.