Anonymous wrote:
Anonymous wrote:I'm kind of curious what people think about the leadership and management staff of clubs around NOVA from the perspective of running a customer focused business. Perhaps this is stereotyping, but clubs seem to be populated by people who have profiles of being ex-athletes who often played soccer at a higher that average level and then pursued coaching credentials out the wazuu to position themselves in places of management. I don't see a lot of people running the show who possess basic competencies or experience in communications or business skills.
How often are your club's communications confusing (frequently, infrequently, never)? Are people particularly content with the role and performance of their team managers? Does your team consistently provide game footage (e.g., VEO)? What does your travel experience look like in terms of hotel arrangements and team building activities when you are traveling to competitions? What types of investments does your club make in college recruiting? What platform does you team rely on for calendaring practices and games - does it function flawlessly or change regularly? Does your club pursue corporate sponsorships? When was the last time your club sent out a survey to learn about its core constituents' needs? Are you aware of whether your club does basic business analysis on business activities and investments (e.g., advertising, equipment, coaching performance)?
We have kids at Vienna. I know many board members, including the President, and they are all very nice people who are successful in their professional lives and are doing this in a volunteer capacity. As a parent whose kid benefits from their work, I appreciate their service.
That said, the majority of communications come from the paid club staff (Directors of coaching), and both the frequency and quality varies wildly. I do think the club needs work here, but that’s probably easier said than done.
We do usually get Veo footage for the older kids, but should use it more for the younger kids, IMO.
I’m a team manager, and so are several of my friends. I lead a 3,000 person organization in my professional life, and know another team manager who is C-suite at a local company
. It seems often the busiest and most professionally successful parents are the ones who volunteer for the role. I can tell you from experience 90% of parents will not volunteer for anything related to youth soccer no matter how many times they are asked.
Generally, the team managers have been great, and the communications opportunities have been from the club centrally, or from the Coaching Directors or individual coaches.
In terms of the rest (sponsorships, running the club as a business), I primarily care about fields (we have them), coaching (mixed bag), and competitive playing opportunities for the kids (very mixed bag). But I do appreciate everything they are doing to maintain ECNL.